October, 2012

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Upcoming Wild Apricot Webinars – Oct. 17 & 18

Wild Apricot

Don't miss our upcoming webinars this week: Managing Your Membership Database in Wild Apricot (Wed. Oct. 17) and Getting Started with your Wild Apricot Account (Thur. Oct. 18).

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What I'm Reading

Thanks For Playing

10 solid tips for social media time managemen t. Do we all work where all the management practices are above average? Not hardly. Difficult problem to solve? Better get some more women on your team, stat. Jeffrey Cufaude shares the secret to the ONE thing that builds great teams better than anything else. Want fewer customers? Make sure your customer service sucks.

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Lifelong Learning is a Requirement, not an Option

Reid All About it

“It’s a tragic fact that most of us know only how to be taught; we haven’t learned how to learn.”. Jeff Cobb, self-described “lifelong learning fanatic” and founder of Tagoras and Mission to Learn , introduced me to that quote from Malcolm Knowles, the adult education expert of the late 20 th century. In a recent webinar about his book, 10 Ways to Be a Better Learner , Jeff talked about why it’s so critical, especially now, to be a lifelong learner: Because of the speed and complexity of our wor

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How Would Engagement Score Affect Your Organization?

YourMembership

Categories: Member Engagement + Retention Tags: attracting members , engaging members , member engagement , member retention Christopher Penn shared an article this morning about the next big thing in digital marketing — engagement scoring being tied into influence. He sites YouTube’s recent announcement that they are entertaining a new system of search ranking that would factor in how many viewers watched the full video.

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How To Cultivate Community Affinity Throughout The Generosity Journey

Speaker: Tim Sarrantonio, Director of Corporate Brand

This session will dive into how to create rich generosity experiences that foster long-lasting relationships. You’ll walk away with actionable insights to redefine how you engage with your supporters—emphasizing trust, engagement, and community over transactional giving models. 🤝 Industry expert Tim Sarrantonio will explore data-backed strategies to engage supporters as active participants in a community that values their contributions and shared ideals.

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Trust is key to success

Association Leaders

We’ve always known trust is key to success. At CM Services we have six core values (values we believe allow us to achieve great partnerships with our associations and our employees). The values are: Be Trust worthy. Commit ourselves to each other, our company and the industries we serve. Act responsibly. Care about others. Grow every day. Have fun.

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Wild Apricot Software News October 2012

Wild Apricot

Version 5.0, scheduled for release in the spring of 2013, will be focused on upgrading the Content Management System (CMS) used for creating the pages and content for your Wild Apricot website. These changes will give you greater flexibility in designing and editing your content.

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MarComm Makeovers

Thanks For Playing

Is your magazine frumpy? Is your blog out-of-date? Are your social media efforts mismatched? Join me and Mitch Arnowitz ( Tuvel Communications ) at MGI (623 N. Washington Street) for the November Alexandria Brown Bag on Thursday, November 15, at 11:30 am. Mitch and I and a panel of experts (aka the Brown Bag attendees) will provide on-the-spot analysis and advice for the samples you bring to help improve your marketing and communciations efforts.

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Reads of the Week: October 26, 2012

Reid All About it

Just scanning this collection of 99 creative life hack s will make you feel clever. This weekend you will find me wandering around the house peering at wood with wal nut in hand. Fellow liberal arts majors: no regrets! Yes, I know all kinds of very important people go on and on about STEM, but now, a STEM to STEAM (science, technology, engineering, arts and humanities, and mathematics) movement is emerging.

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Is this the Beginning of Facebook’s Mass Exodus?

YourMembership

Categories: Social Media and Business Trends Tags: Facebook , member community , membership organization , online community , public online community Like most adults, I have a love/hate relationship with Facebook. I love seeing pictures and hearing about my friends’ lives. No matter how busy I am I can take a few seconds and peer into their universes and not feel so disconnected, or can I?

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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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Member Engagement Solution #8: Effective Orientation and Interaction Is Key

Eric Lanke

image source I've mentioned previously that I'm leading another innovation effort for WSAE, something we're calling an Innovation Circle. Ours is focused on member engagement, and you can get an overview of what it is and what we're trying to achieve with it here. I've previously posted on some of the member engagement issues people in the Circle are wrestling with.

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The social media dog that didn’t bark

Golden's Rules for Association

In the Sherlock Holmes mystery “Silver Blaze,” the solution turns on “the curious incident of the dog in the night-time.” Scotland Yard Detective Gregory can be forgiven for his confusion when he protests, “the dog did nothing in the night-time.” “That,” Holmes observes, “was the curious incident.” There are a number of dogs that didn’t [.].

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Free Non-profit Webinars for November 2012

Wild Apricot

Here's our round-up of free nonprofit webinars for November. Upcoming topics include: Naked Meetings; Extreme Social Media Makeover; Successful Nonprofit Blogging; Donor Engagement Benchmarks; Google Analytics for Beginners; and much more.

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Friday Top 5

Thanks For Playing

It's the information overload trifecta! Top 5 Interesting Facts about Information Overload: Although the concept has existed since at least the first century C.E. , the term itself was originated by Alvin Toffler in his 1970 book Future Shock. There is now over one zettabyte of information available electronically in the world. What's a zettabyte? It's a thousand thousand thousand terabytes, or about the amount of information contained in 250 BILLION DVD movies.

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How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

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Think Responsive for Your Association Website

Reid All About it

Have you ever pulled up a website on your phone and been frustrated by the tiny text and tabs? Unless I’m desperate to do something there, I usually give up. In either case, I’m frustrated by the awful user experience. Don’t they care about their customers? When’s the last time you looked at your association website on a mobile phone? Hopefully, it was a good experience because, according to technology research firm Gartner, by 2013 more people will access websites with mobile phones than with d

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Make the Time to Seek Inspiration: Friday Fix

YourMembership

Categories: Member Engagement + Retention Tags: forbes , Friday Fix , innovation , inspiration , social media On my Facebook page this morning I posted that I wasn’t sure whether a comment that was said to me was a compliment or not. One of my friends offered, “Since you have a choice, I would take it as one.” There was my inspiring moment of the morning!

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Do Association Members Ignore Your Signs Too?

Association Subculture

So here's the lesson for today kids. (and the link for those who can't see the embedded video). This video is hilarious! It is a recording of a woman who called in to a radio show to tell folks that on three separate occasions she has hit deer on the highway immediately after seeing a deer crossing sign. She wanted to complain that the transportation department keeps putting up "deer crossing" signs on busy highways instead of in rural areas and less trafficked roads since those roads would be m

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What Does Member Engagement Mean to You?

Eric Lanke

I've been busy prepping this week for the presentation that will be leading off an exciting new webinar series on member engagement. Young Association Professionals , Aggregage , Association Universe and Infinite Conferencing are all working together to host an amazing series of interactive webinars on how association professionals need to think and act differently to drive member engagement--and they've asked me to lead off their fantastic lineup on October 30, 2012.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Secret to Getting Boards to Address Critical Issues

Wild Apricot

Here's an overview of a new article in our Hub that explains the importance of providing skills and tools for volunteer leaders to ensure that meetings address critical issues and move your mission forward.

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What I'm Reading

Thanks For Playing

Great lessons from great bosses. There's more to building trust than personal integrity. Think associations don't need to sell? Wrong! And here are some good tips to help you do it. Leading? Publicly give up your illusion of control. Innovation is a great FIRST step. Here are some key things you need to know and do to get to the finish. When's the last time you looked at your pricing strategy ?

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Reads of the Week: October 19, 2012

Reid All About it

The coolest thing I saw all week, no contest, was Felix Baumgartner’s supersonic free fall skydive. Nothing beats that. Red Bull has two short videos of the event: a 1:30 minute highlight version and a 4:30 minute full recap version. Both are exhilarating to watch. If you publish text, video, and photos on the web, please understand how copyright works.

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Feature Adoption is Key to Online Community Success

YourMembership

Categories: Membership Management Tags: engaging members , feature adoption , social networking software , Technology At YourMembership.com we roll-out 150+ enhancements and new features a year. Some are huge undertakings meant to change (or better) the way you do business and some are more intuitive features designed to work behind the scenes. While all features are included in your price, you chose to implement the ones that make the most [.] ( Read more.

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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Serious Questions: Are associations dead?

Principled Innovation

In August, I launched the P. I. Serious Questions newsletter. Each issue of the newsletter presents a serious question on which I offer my thoughts for newsletter subscribers. Today, I am publishing what I wrote on the September 2012 Serious Question of the Month on the P.I. Blog. The September 2012 Serious Question of the Month. Are associations dead?

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25 instructional strategies guaranteed to refresh your signature programs

Aaron Wolowiec

I’ve said it before and I’ll say it again: People are busy these days. They’re also moving at a faster pace and have limited dollars to spend on professional development. Period. Combine this competition for time and resources with the endless access to information and content available online and you have a long list of continuing education providers competing for market share.

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Big Data, Acres of Diamonds and more

Wild Apricot

Here are some of the fresh links we've bookmarked on Apricot Jam this week: Big Data Without Defining Success First is a Big Mistake; Finding Your Organization's Acres of Diamonds and 8 Principles for Writing a Nonprofit Press Release.

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Always the Last to Know: Quirky

Thanks For Playing

Got an idea for the next Snuggie or ShamWOW? Or for something amazingly useful, like a power strip where each outlet can pivot or a croakie for your earbuds ? You need Quirky , a social product development website. You come with the idea, the community improves it, and they provide the design staff to make it happen.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.