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Tiny Kindnesses to Improve Our Member Experience

Smooth The Path

What bits of your member experience feel like drudgery for members? Perhaps we could find the little shifts that flip the experience into something great. Imagine mailing everyone studying for a certification exam a lucky pencil or pen. Related: Hearing every member’s voice.

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Association Brain Food: 9.13.24

Reid All About it

Because skills are the new workforce currency , associations must focus on designing and delivering what members need: digital badges, certificates, and hands-on learning programs. People seek places to belong where they can make a difference—a community. Member experience. How Well Do You Know Your Members?

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Embrace Personalization and Improve the Member Experience

Nimble AMS

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data.

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Three Data-Informed Strategies for Better Member Engagement

Association Analytics

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

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Membership Certificates: Templates and Distribution Tips

MemberClicks

Acknowledging them via dedicated member appreciation efforts can help communicate that your organization recognizes their participation. And one way to demonstrate your appreciation is with a personalized membership certificate. What is a membership certificate? A membership certificate is more than a piece of paper.

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How Associations Can Improve The Member Experience Through Technology

Nimble AMS

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? The study found that 59 percent of consumers say companies need cutting edge digital experiences to keep their business.

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3 technology trends to improve your association’s member experience

Nimble AMS

These three should be on your priority list to ensure a great member experience. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great member experience. Keeping up with member expectations. It also helps you to establish trust with your members.