Remove Course Remove Member Experience Remove Member Research
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Four ideas from the retail world for your association’s member service

Nimble AMS

Want to provide your members with great service? Of course — what association doesn’t? A great way to provide better member service is to consider your own experience at your favorite retailers. If you think about it, we tend to frequent stores that make things easy on us and provide us with a great customer experience.

Discount 133
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Why Just One Kind of Member Research Isn’t Enough

Associations Now

Quantitative and qualitative methods for understanding members, then, are better viewed as complements, a yin and yang, each supporting the other. Ask engaged members when they realized the value of the association and many can tell you the exact moment. Please share your experience in the comments.

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Association Brain Food Weekly: 7.9.21

Reid All About it

Of course, but canned do just fine in a pinch. Learn how advertising, networking opportunities, and a user-friendly experience work together to benefit community platforms, how to use features of your platform to increase engagement and sense of community, and how to raise non-dues revenue through a great member experience.