What People Really Remember
Elevating Engagement
SEPTEMBER 8, 2023
They may forget what you said, but they will never forget how you made them feel. This was the quote I had planned for the epitaph for the opening chapter of my new book, Elevating Engagement —it was perfect because it captured the ethos of the chapter exactly. However, my editor encouraged me not to use it because while the statement is often attributed to Maya Angelou, its origin is somewhat murky.
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