Wed.Dec 06, 2023

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Association Records – What You Need to Know

Association Alert

Two years ago, the law in Wisconsin was clarified relative to what records unit owners were entitled to inspect and copy. That list used to require a comparison of Ch. 703 and Ch. 181 Wis. Stat. Now what is required to be maintained and produced to unit owners is set forth in 703.20 Wis. Stat. Below is a summary of those lists: 703.20(1) Wis. Stat. Minutes and records of action; condominium documents.

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Navigating These Wicked Waters

Spark Consulting

Shelly Alcorn and I recently had the opportunity to be interviewed by KiKi L’Italien for Association Chat on association leadership strategies for climate chaos. We talked about our new whitepaper, The Time Is Now: Association Resilience and Adaptation and the Anthropocene Climate Disruption; shared some stories of associations that are doing good work in this area; discussed how we ourselves stay motivated to work for change even in the face of bad news and seemingly daunting odds; highl

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Navigating Your Newly Inherited Online Career Center: A Guide to Effective Management

Association Adviser

Congratulations on assuming responsibility for your organization’s online career center! Now that you comprehend the system’s functionality, its advantages to members, and how to promote it to users and employers, the next step is to oversee its operations effectively.

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Our 5 Favorite Articles of 2023

Forj

Over months marked by continued change, we engaged with a lot of association leaders who shared challenges, exchanged ideas, and sparked innovation. Their perspectives have helped us shape content that inspires and enlightens others on similar journeys.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Decoding Member Journeys with Google Analytics Tracking

AMR Management Services

Association management professionals understand the intricate dance of juggling various digital platforms. From LMS (Learning Management Systems) and community forums to event registration websites, each digital touchpoint is pivotal in creating a cohesive member experience. But, how can you truly comprehend the member journey when it spans multiple domains?

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4 ways to become the best continuing education resource in your industry 

Crowd Wisdom

Members look to your association to be a leader, especially when it comes to continuing education, certifications, and credentials. According to the latest Community Brands research, 51% of members prioritize both training opportunities and certifications or credentials as a top membership benefit. More members are turning to their associations for professional development opportunities.

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Going Above and Beyond for the Client

Ngage Management

When you provide excellent customer service, your client is happy. When you go above and beyond, your client is thankful. "This was not about Ngage. It was about making sure the horse race could happen safely. It was about doing the right thing for participants and, ultimately, our client, the Michigan Harness and Horsemen's Association," said Katy Stanke, Events and Membership Project Manager at Ngage Management.

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The One-Page Membership Recruitment Plan

Membership Marketing

Earlier this year, I presented a session at ASAE’s MMC Conference on how to jumpstart planning for a membership recruitment program. I thought sharing the slides would be appropriate as we prepare to start a new year. In my consulting, I have found that some groups do not have a marketing strategy in place to add members. On the other hand, I have witnessed organizations producing such a detailed plan that considers every contingency delaying implementation.

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Write it down!

Effective Database

Write it down! If you're in the market for a new AMS (or any new technology that has a breadth of functionality, e.g., LMS, marketing platform), before you start shopping and looking at products, you need to write down what you want out of the system. I'm surprised at the number of organizations I've spoken with over the … Write it down!

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Best Mighty Networks Alternatives To Build Online Community

Disciple Media

Community platforms, like Mighty Networks, have changed the game for creators and educators looking to build a community business around their ideas and expertise. Platforms like Mighty Networks pioneered a space where ideas, learning, and connections thrive. However, every community’s needs are unique, leading many to explore alternatives. Whether due to pricing, specific features, or user experience, the search for the perfect community platform is more relevant than ever.

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