Mon.Nov 13, 2023

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Increase the Value of Webinars by Delivering More Than Your Audience Expects

WBT Systems

If you asked members which of these experiences most resembles your association’s webinars, which would they choose? A. Lecture by a military historian on C-SPAN B.

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How to Build a Vibrant Community to Boost Member Retention

Forj

Today’s professionals want to be part of a community—but not just any community will do. What they really want is a vibrant community that pulsates with life and an energy of its own. But how do you create that space for your members? And why does it matter? In a recent webinar , the Forj team revealed how building a vibrant community can help associations solve one of their biggest challenges: boosting member retention.

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Associations Join Appeal in Music Licensing Case

Associations Now

Venue- and business-events-related groups joined with local radios stations, major motion picture studios, online streaming services, and music venues to file an amicus brief seeking to overturn a recent federal court decision that would significantly raise music licensing rates. Last month, the Exhibitions & Conferences Alliance (ECA) and International Association of Venue Managers (IAVM ) signed on to an amicus brief in the appeal of a major music licensing rate court decision earlier this

New York 103
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Building community: Discovering ways to prioritize service and relationships

Ungrated

What does building community mean? Where did the concept come from? How is it relevant to community associations today? Answers to these questions, and many more, can be found in the third edition of Building Community from CAI Press. Twenty-five years ago, CAI members were introduced to the concept of strengthening community with an article in Common Ground and sessions at CAI’s annual conference.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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The #1 Driver of Member Retention, Revealed

Forj

Each year, Forj conducts research to explore member expectations and uncover what professionals really want from the associations they belong to. The resulting State of Member Experience (MX) Report offers association leaders critical insights to understand, improve, and master MX. This year’s report revealed key findings about the number one driver of member retention: community.