Mon.Oct 02, 2023

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How to Overcome Objections to the Open Space Event Format

WBT Systems

This week, we conclude our look at the Open Space event format.

How To 271
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Online Communities vs. Forums vs. Knowledge Bases: What’s the Difference?

Higher Logic

The post Online Communities vs. Forums vs. Knowledge Bases: What’s the Difference? appeared first on Higher Logic. Online Communities, forums, knowledge bases, and social media groups can all be used for engagement, but which is right for you? Learn about the differences and the advantages. The post Online Communities vs. Forums vs. Knowledge Bases: What’s the Difference?

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Creating Memorable Events with the Customer Journey Canvas: A Facilitator’s Guide

Velvet Chainsaw

This is a guest post by Diana Kander. Diane is a keynote speaker on curiosity and innovation and a New York Times Bestselling author. Her latest book, Go Big or Go Home , outlines five ways to create a memorable customer experience. The event planning industry is one of immense creativity, innovation, and personal touches. In the modern era, where experiences reign supreme, it’s essential to craft events that resonate deeply with attendees, leaving them with memories they’ll cherish forever.

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Community-Led Growth: What Is It & Why Does It Matter?

Forj

Over the past few decades, we’ve seen trends evolve from marketing-led growth to sales-led growth to product-led growth. Now, the fastest-growing associations are building their strategies around community-led growth. Much like its predecessors, community-led growth acts as a multiplier on top of product-led growth. But unlike its predecessors, it puts members firmly at the center of your strategy.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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PCMA’s Approach to Student Engagement: Nurturing Future Leaders

Associations Now

Bringing students through your association’s membership ranks may be challenging, but it’s necessary to develop a pipeline of industry leaders. Learn how the Professional Convention Management Association has created programs and content designed to attract students and encourage them to remain members. For several years, the Professional Convention Management Association (PCMA) had a student membership in place with a nominal fee.

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Key Insights And Tips For A Better Member Experience

Disciple Media

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. From the minute they first click through to your platform, right through to their thousandth login, the member experience spans elements like user interface design, quality of content, learning resources, and community engagement.