Higher Logic

AUGUST 31, 2023

The post Shake Up Success with Community: A Strategy for Customer Success Leaders in B2B SaaS appeared first on Higher Logic. Customer success continues to change and evolve, but one thing remains the same: Customers are your most significant assets. In this guide, we walk you through how an online community helps to provide value and. The post Shake Up Success with Community: A Strategy for Customer Success Leaders in B2B SaaS appeared first on Higher Logic.

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Event Industry News

AUGUST 31, 2023

By Robert Firth, Local Democracy Reporting Service The operator of the O2 Academy Brixton wants to replace its crowd control barriers if it is allowed to re-open following a fatal crush outside one of its concerts, it has been revealed.

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Nonprofit Marketing Guide

AUGUST 31, 2023

Keeping a clean email list is really important especially since email deliverability rates just seem to get lower and lower. One hallmark of a clean list is only emailing active subscribers – those who keep opening and clicking on your emails. But what about those who haven’t done those things in a while? Before you delete them from your list completely, run a re-engagement campaign using one (or more) of these six messaging options: Using your most popular “in case you missed

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Sequence Consulting

AUGUST 31, 2023

Reading Time: 4 minutes This article first appeared in Associations Now as “Baby Come Back! How to Win Back Lapsed Members and Why You Should” Learn common reasons why members leave their associations and creative strategies to pull them back in for the long term. When a member leaves, it doesnt mean goodbye forever. Members who have walked away may be the easiest ones to get back.

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Speaker: Tim Sarrantonio, Director of Corporate Brand

Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!

Analysis

Event Industry News

AUGUST 31, 2023

Former head of digital innovation at Reed Exhibitions, Ade Allenby launched his own advisory business in March 2023. In this episode, Ade talks advances in event tech, the sector’s move from the fringes to the heartbeat of contemporary shows, tools that help people connect, and generating data to help organisers better understand their audience.

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Event Industry News

AUGUST 31, 2023

Award-winning global events agency emc3 today announce certification as a B Corporation (B Corp). This means that emc3 has been certified by B Lab as having met the highest verifiable social and environmental standards and its commitment to pursuing purpose alongside profit.

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Sequence Consulting

AUGUST 31, 2023

Reading Time: 4 minutes This article first appeared in Associations Now as “Baby Come Back! How to Win Back Lapsed Members and Why You Should” Learn common reasons why members leave their associations and creative strategies to pull them back in for the long term. When a member leaves, it doesn’t mean goodbye forever. Members who have walked away may be the easiest ones to get back.

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How To Recruitment Recruiting Examples 72

Event Industry News

AUGUST 31, 2023

Founded in 2013, focused on providing the latest event technology for onsite registration, Choose 2 Rent is Event Tech Live (ETL) headline sponsor in a year where both celebrate their 10th anniversary.

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Sequence Consulting

AUGUST 31, 2023

Reading Time: 3 minutes This article first appeared in Sidecar as “Be Unbusinesslike: Why Association are Better Than Corporations” Name a model organization. What did you think of? Probably a corporation, exuding strategy and efficiency, with an engine of innovation and progress, like Apple, Amazon or Google. You probably don’t think of an association; they have little in common with the corporations typically held up as beacons of organizational success.

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Is messy, outdated, or duplicate data making it harder to track engagement, revenue, and performance? Poor data quality can slow your organization down and prevent you from making informed decisions. With The Dirty Data Guide , you'll discover: Practical steps to clean your data and maintain accuracy over time. A checklist to help your team implement data hygiene best practices.

Revenue

Community Associations Network

AUGUST 31, 2023

The landlord of the storefronts at 2373 Broadway, a full-block, mixed-use building whose retail spaces have been dark for years, has sued the cond-op board representing the upstairs residents for $10 million for supposedly killing a pair of retail deals by delaying approval of new ventilation equipment, Crain’s reports.

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Event Industry News

AUGUST 31, 2023

Interprefy is proud to announce a pioneering agreement with The International Basketball Federation (FIBA), introducing AI-powered speech translation for the FIBA Basketball World Cup 2023.

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Community Associations Network

AUGUST 31, 2023

Question: I am having trouble contacting the individual directors on the board of directors. The HOA president says there are “privacy issues” to giving out phone numbers or email addresses. I’ve asked our property manager and I get the same response. I thought that as a homeowner I have a right to directly contact my board members.

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AssociationChat

AUGUST 31, 2023

As summer winds down and we embrace the crisp energy of fall, it’s the perfect time to delve into a book that challenges our intellect and stimulates profound conversations. Our September book selection is Conscious: A Brief Guide to the Fundamental Mystery of the Mind by Annaka Harris. Why This Book? Every day, we are bombarded with our tech and endless subject lines coming at us about AI, AI, AI.

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GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals. Get your copy of the 2025 Association Survey Results Report to see how your organization measures up: The biggest challenges associations are facing Membership retention trends and non-renewal insights Strategies for automatic renewals and reinstatements Shifts in member engagement tactics Why members are joining (and sta

Survey

Community Associations Network

AUGUST 31, 2023

In the aftermath of a hurricane, community associations face numerous challenges, including assessing and documenting the damages caused by the storm. While the immediate focus is often on cleanup and recovery, it is crucial for association boards to prioritize the comprehensive listing of all damages incurred.

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Associations Now

AUGUST 31, 2023

More than 3 million workers would be newly eligible for overtime pay when they work more than 40 hours a week, under a new proposal from the U.S. Department of Labor. However, the suggested change is likely to face legal challenges. On August 30, the Biden administration issued a Notice of Proposed Rulemaking from the Department of Labor to extend overtime pay eligibility to more than 3 million workers.

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Community Associations Network

AUGUST 31, 2023

One of the most frustrating issues a community association board of directors has to deal with is what to do if the association, the board, or an individual director is sued. It is the duty of the board to act in the best interests of the association and make decisions that are consistent with the association’s governing documents and promote the well-being of the community.

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Community Associations Network

AUGUST 31, 2023

For many, the start of fall marks the hope of cooler temperatures being near, but for POA community managers and board members that is another story. September means the heat is really cranked up with the stress of budget season falling upon the POA industry. The requirements on how the budget should be set depends on a number of factors in both the Texas Property Code and the governing documents of the specific association.

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Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Community Associations Network

AUGUST 31, 2023

Until very recently, the answer to this question was a resounding “YES”. However, legislation that was recently passed in Minnesota will change the way that some associations look at solar panels and solar energy. This change to Minnesota Statutes was intended to promote the use of solar energy as well as provide homeowners with the ability to install and use a solar energy system when doing so would not work to the detriment of the association or other homeowners.

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Community Associations Network

AUGUST 31, 2023

The governing documents of a community association include the recorded covenants (often called the declaration, deed of restrictions, CC&Rs, etc.), bylaws and, if the association is an incorporated entity, its articles of incorporation. The governing documents and applicable law, such as the Virginia property owners’ association, condominium and nonstock corporation acts, may also establish authority for the association to adopt, promulgate and enforce rules, regulations and policies to ass

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Community Associations Network

AUGUST 31, 2023

The Washington Court of Appeals recently ruled in an unpublished opinion that a condominium’s declaration exculpated the condominium association from any liability arising out of an owner’s claim that the association neglected to maintain a common element.

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Community Associations Network

AUGUST 31, 2023

As an HOA board member, a key part of your role is ensuring the success of the board and community beyond your tenure. Otherwise, your board and community may face issues with leadership transition and financial stability.

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Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

Member Engagement

Community Associations Network

AUGUST 31, 2023

The Marketable Record Title Act’s (MRTA) purpose is to extinguish old interests and use restrictions on lands and to allow for land sales to be completed more easily and with less expense. Unfortunately, aged homeowners’ association covenants are amongst the interests that can be extinguished by MRTA, and preventing such extinguishment is a very important responsibility for homeowners’ association directors.

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Community Associations Network

AUGUST 31, 2023

Residents of an aging condo complex near Columbia Pike are embarking on a novel project to upgrade their living situations while dodging staggering condo fees. Members of the Arlington Heights Condominiums, located on 8th Road S. in the Arlington Mill neighborhood, plan to get the property redeveloped while ensuring every resident who wants to stay can.

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Community Associations Network

AUGUST 31, 2023

A state law will prohibit homeowners associations from discriminating against tenants using rental vouchers. The practice is more widespread than lawmakers realized.

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Community Associations Network

AUGUST 31, 2023

Q: Our council permitted an owner to install a charging station and a heat pump in 2022. The owner has sold their unit, and the new owner has declined the use of the charging station but has accepted the continued use and obligations for the heat pump.

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Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

Member Experience