April, 2019

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The Importance of Language for Your Community

Higher Logic

I recently read Trevor Owens’ book, Designing Online Communities , which looks at the design process for web communities from a cross-disciplinary perspective. He discusses how psychology, sociology, history, linguistics and other fields of study can influence and inform our thinking about online communities. Owens showcased the value of taking time to think about and develop a language for an online community.

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Why Your Association Shouldn’t Ignore Direct Mail

Associations Now

Direct mail often doesn’t get the respect it deserves these days, but it’s a significantly more effective medium than digital tools like email or social media. And it’s getting more interactive, too. It’s way cheaper to send out another email or social ad than it is to go to all the trouble of physically printing something out and delivering it through the mail.

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39 Free Nonprofit Webinars for May 2019

Wild Apricot

Here are all the free nonprofit webinars happening in May 2019 that the internet has to offer.

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Beware These 9 Barriers to Association Innovation

WBT Systems

Beware These 9 Barriers to Association Innovation. Read more about Beware These 9 Barriers to Association Innovation.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Association Brain Food Weekly: 4.12.19

Reid All About it

The weekly list of free educational events and resources for the association community… If you’re at the digitalNow conference next week and see me wandering around, please let me know you read Association Brain Food, you’ll make my day, plus I’d love to meet you if we’re not already acquainted. Association professionals, please consider participating in the 2019 Association Communications Benchmarking Survey.

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8 Practical Ways to Boost Engagement with Mobile Event Apps

Higher Logic

Here’s a fun forecast: The number of mobile users worldwide is expected to reach 7.26 billion in 2020. With (nearly) the entire human population walking around with a mobile device in their pocket, it should come as no surprise that people expect a certain level of connectivity in their experiences. Businesses can tap into this potential with a mobile app for their events.

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Setting yourself up for Success with eLearning Feedback Surveys

Blue Sky eLearn

I recently attended a webinar on mentoring and induction programs for new PK-12 teachers. A survey popped up at the end and among the questions was this feedback form favorite – “What did you learn?” I answered honestly, “I learned strategies for mentoring and new teacher induction.”. Feedback Survey Fails. Most adult learning sessions, whether conducted in-person or online, include participant feedback surveys.

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Here Are All The Nonprofit Jobs for April 2019 We Could Find

Wild Apricot

Every month, we compile a list of nonprofit jobs within the United States. Whether you’re looking for a career change or looking to enter the nonprofit space, this list is a helpful way to keep track of nonprofit opportunities in your area.

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13 Ways to Develop Expertise & Keep Up with Trends in Your Industry

WBT Systems

13 Ways to Develop Expertise & Keep Up with Trends in Your Industry. Read more about 13 Ways to Develop Expertise & Keep Up with Trends in Your Industry.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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3 Tips for a Successful National Volunteer Week

YourMembership

National Volunteer Week is an opportunity to celebrate volunteers and the impact they have on your organization. Whether raising money for a scholarship fund, helping plan and facilitate conferences, or serving on the board of directors, making an impact comes in all forms. As a former volunteer director, I absolutely love national volunteer week. Although.

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Members Hire Constant Transformation

Potomac Core

Late Breaking News. Members Hire Constant Transformation. As Artificial Intelligence , the cloud, and virtual reality take hold , Industries will invest resources in Associations that are equally transformation focused. Despite profitability, Industries are using new technologies to prepare for whatever comes next. As a result, Associations must continually transform themselves if they want to keep pace with members.

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3 Reasons Why You Should Be Marketing to Your Existing Customers

Higher Logic

Bringing in new business is and always will be important. However, marketing doesn’t end when the ink is dry on the contract. Where are you focusing your efforts after that initial sale? Your new customers shouldn’t disappear into a black hole, never to hear from you again – that initial transaction should be the start of their defined customer journey, complete with strategic touchpoints for success.

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Blockchain for Associations

Spark Consulting

In the spring of 2018, I had the opportunity to attend one of my favorite conferences in the association year: digitalNOW. At that event, among all the cutting-edge content, I heard one word over and over: blockchain. Two things quickly became apparent to me: one, it was an emerging trend associations should pay attention to and two, nobody seemed to really understand it all that well.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Here Are All The Nonprofit Jobs for May 2019 We Could Find

Wild Apricot

Every month, we compile a list of nonprofit jobs within the United States. Whether you’re looking for a career change or looking to enter the nonprofit space, this list is a helpful way to keep track of nonprofit opportunities in your area.

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10 Traits of an Innovation Mindset to Cultivate at Your Association

WBT Systems

10 Traits of an Innovation Mindset to Cultivate at Your Association. Read more about 10 Traits of an Innovation Mindset to Cultivate at Your Association.

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Choosing the Right Model – Certificate or Certification

Blue Sky eLearn

Recently, Michelle Nolin, Learning Strategy and Instructional Design consultant from Learn Ethos, LLC and Linda Anguish, Director of Accreditation Services at the Institute of Credentialing Excellence presented a webinar on choosing the right model between certificates and certification programs. We created a summary reviewing their main points when it comes to certificate and certification programs to help organizations take the first step in making the right decision about which works best for

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Association Brain Food Weekly: 04.26.19

Reid All About it

The weekly list of free educational events and resources for the association community… Millennials and Gen Z are joiners but only if they believe the ROI your association offers is worth the short-term sacrifice to their budget. WBT Systems explains how to design and market programs that meet the education expectations of Millennials and Gen Z.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Talkin’ SaaS Stats: Customer Success is Having a Moment

Higher Logic

Which begs the question…what took so long? It’s simple. Without customers, you don’t have a business. Without happy customers, you don’t have a successful, profitable, sustainable business. For B2B Software-as-a-Service (SaaS) companies, investing in customer success isn’t optional – or, at least it shouldn’t be, at this stage in the game. Most modern-day SaaS platforms utilize a subscription-based model, which means that you have to win your customers over time and time again in the form of sub

Software 174
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Consensus – The Association Leadership Challenge

Association Leaders

Consensus is a collaborative process by which decisions are made based on overwhelming agreement of a group. Ultimately a decision by consensus is one that everyone supports (or can live with). Associations are groups of people or companies with similar interests or in similar professions or industries. Even though bylaws and rules of order typically set numerical requirements for voting, associations by their very nature must make many decisions through a consensus process because there isn’t o

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The 1-Minute Guide to Getting a Website Security Certificate – For Free

Wild Apricot

Your custom domain could be missing out on website traffic and member registrations if you haven't secured it with an SSL certificate. This guide shows you why and how to get one.

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How Your LMS Can Help with Volunteer Training & Engagement

WBT Systems

How Your LMS Can Help with Volunteer Training & Engagement. Read more about How Your LMS Can Help with Volunteer Training & Engagement.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Small associations have big opportunities: benchmark report

YourMembership

In a recent benchmark study, Community Brands set out to discover what’s going on behind the scenes at associations with small staffs (10 or fewer). What are their top priorities? Are they expecting growth? How are they preparing for the future? It turns out that associations with small staffs have opportunities to boost their use. The post Small associations have big opportunities: benchmark report appeared first on YourMembership.

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Association Brain Food Weekly: 04.19.19

Reid All About it

The weekly list of free educational events and resources for the association community… If you haven’t already, you must read New Member Engagement Study , a collaboration between Kaiser Insights, Dynamic Benchmarking, 12 research partners and 160 association professionals. The report reveals best practices in new member engagement, onboarding, orientation and retention, along with expert video commentary from Amanda Kaiser.

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The Importance of Cultural Artifacts

Jamie Notter

This week I spoke to leaders from a group of contractors, suppliers, and manufacturers about both culture and employee engagement. In the afternoon session, I was part of a panel that went for two hours (!), so it allowed for some interesting and more in-depth conversations. At one point, the topic of “core values” came up, and I went on my usual rant about how much of a problem I think core values can be—particularly when they end up as empty promises up on the wall, not reflecting real behavio

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What is a Social Business Model? 8 Companies Doing it Right

Higher Logic

Once upon a time, during the initial rise of social media platforms and online communities , people were aflutter about what these new developments would mean for their business. The term “social” seemed to compound every business buzzword, making it difficult to understand what a social business really looks like. In today’s world, the social business model has become an expectation, rather than a new idea.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How The #1 Car Club Software Can Make Your Life Easier

Wild Apricot

Car club software can save administrators lots of time while growing their club. Find out how car club management software can save you time and put you back on the road.

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Meet the Membership & Education Expectations of Millennials and Gen Z

WBT Systems

Meet the Membership & Education Expectations of Millennials and Gen Z. Read more about Meet the Membership & Education Expectations of Millennials and Gen Z.

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Should Associations Care About Blockchain?

Spark Consulting

And if so, why? Blockchain for Dummies offers some qualifying questions when you’re trying to figure out whether blockchain is an appropriate solution for your association and for which projects: Do we need to track transactions that involve more than two parties? Is the current system overly complex or costly, possibly due to the need for intermediaries or a central point of control?