June, 2019

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Why Most Organizations Get New Member Onboarding Wrong — and 3 Ways to Do It Right

Wild Apricot

Associations tend to have very robust renewal programs, but meager new member onboarding programs. Here's how you can create a strong new member onboarding program in 3 easy steps.

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How to Communicate Member Benefits Effectively

Association Adviser

Associations have the ongoing job of retaining existing members and attracting new ones. Do this by showcasing the member benefits available to them. The post How to Communicate Member Benefits Effectively appeared first on Association Adviser.

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Addressing the Freelance Wave

Association Success

How can you better accommodate the growing number of freelancers in your association? We are seeing an increasing number of freelancers in the United States and more change than ever in the freelance job market, as shown in this Upwork study. We have a dramatic shift in the labor markets where at one end of the spectrum we have millennials who demand a very clear work-life balance and at the other end, we have highly skilled baby boomers who are retiring but still want to stay intellectually cha

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Associations Provide an Antidote to the Loneliness Epidemic

WBT Systems

Associations Provide an Antidote to the Loneliness Epidemic. Read more about Associations Provide an Antidote to the Loneliness Epidemic.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Higher Logic Joins Team Rubicon to Tackle Community Disaster Response in Houston

Higher Logic

HIGHER LOGIC CARES: Through our 2019 Charity Program, we sent a group of nine staff volunteers to Houston, Texas, in May 2019 to assist Team Rubicon in disaster response efforts. This story is about their personal experiences on-site and what it’s like to participate. Here at Higher Logic, community is our business. The same could be said for Team Rubicon, though their core motto is “Disasters are our business.

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30 Post-Event Survey Questions (+ Why They Matter)

Wild Apricot

Looking for the perfect post-event survey questions to get feedback on your event? Here are 30 you can use as, well as some best practices for structuring your event survey.

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How to support your members’ career journey

YourMembership

Strategies that support every stage of your association’s members career journey – from student to retiree. As you think about your members’ relationships with your association, you likely think about the member journey – from the first interaction with your organization to the moment a member renews. You may also think about the member journey.

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Is Succession Planning Important for Volunteer Leaders?

Association Leaders

One often heard piece of advice is when a person steps into a leadership role in business, the first thing they should do is find their successor. That’s very true for most companies. Is it true for associations? The short answer – YES. Think about the various leadership opportunities within an association. The Board of Directors, the Officers, the Committee Chairs, the Chapters (if there are any).

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How to Convince Reluctant Instructors & SMEs to Give E-Learning a Chance

WBT Systems

How to Convince Reluctant Instructors & SMEs to Give E-Learning a Chance. Read more about How to Convince Reluctant Instructors & SMEs to Give E-Learning a Chance.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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4 Ways to Use Events + Conferences to Increase Online Community Engagement

Higher Logic

There’s something special about attending an event that leaves you feeling invigorated, inspired, and better off for having participated. Making new connections in an environment like this can be energetic, powerful, and truly productive. It can also boost community engagement. This is great news for association members or customers who are looking to network with people in your organization, their peers, and other experts, as live events can deliver a lot of enthusiasm for a cause, company, or

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Blended Learning: Tips for Successful Clinical Trial Training

Blue Sky eLearn

What is the best way to train study sites for a clinical trial? An onsite meeting? CRA training at the study site? Virtual meetings? On-demand modules? . While all of these are good options, blending these together can provide you the best option. . Blending learning combines live interactive training with self- paced on-demand training, which can include assessments or e xercises to reinforce learning objectives.

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How to Provide Member Development Opportunities in Your Organization

Wild Apricot

Members typically join associations because they want to grow on both personal and professional levels. Read these seven member development ideas and start providing more value to your members!

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Association Brain Food Weekly: 6.21.19

Reid All About it

The weekly list of free educational events and resources for the association community… Maggie McGary shares insights from the Community Roundtable’s 10th Annual State of Community Management report and cross-references them with findings from MGI’s Membership Marketing Benchmarking Report. She’s perplexed (as am I) as to why associations are “ignoring the most obvious yet almost entirely dismissed path to a sustainable future for associations: community leadership and strategic, intention

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Podcasts: Why Members Hire Associations

Potomac Core

Dan Varroney. Why Members Hire Associations – Potomac Core Consulting is pleased to announce that its President & CEO, Dan Varroney is being featured in a series of three podcast episodes. The series is part of a re brand of the weekly podcast series by renowned autho r JP Moery , President & Founder of the Moery Company. Moery released his book “ Association Hustle , Top Strategies for Association Growth” and the podcast is closely aligned with the tenets of his book, which p

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Education for Supplier Members: Help Members Do Business with Members

WBT Systems

Education for Supplier Members: Help Members Do Business with Members. Read more about Education for Supplier Members: Help Members Do Business with Members.

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3 Ways to Use Virtual Events to Promote eLearning Programs

Higher Logic

Electronic learning (eLearning) programs have taken on many shapes and sizes over the years, but sometimes it can be hard to drum up excitement for new (or existing) offerings. Why is this? Because learners often assume the resources will always be there for them, so there’s no rush to engage. Enter: Virtual events. Virtual events can boost the consumption of your association’s eLearning content and promote ample engagement.

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Keeping Your Members Involved: A Helpful How-To Guide

Blue Sky eLearn

Your association is most effective when you’ve created a strong community of members who value opportunities for professional development. Once your members have attended their first event or taken their first course through your association, you’ll want to take the necessary steps to keep them involved and motivated. When it comes to keeping your association’s members engaged, your software solutions are your secret weapon.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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The Ultimate Guide To Picking a Nonprofit CRM + 5 Amazing Options

Wild Apricot

A nonprofit CRM is an essential tool for running a successful nonprofit in this day and age. Browse this list to make sure you choose the right one!

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Association Brain Food Weekly: 6.28.19

Reid All About it

The weekly list of free educational events and resources for the association community… WBT Systems encourages associations to provide educational programs for vendor members —you may call them affiliate, associate, or supplier members, I like to think of them as industry partners. These members need industry knowledge. And, whether they know it or not, they need to learn how to effectively network and build relationships with fellow members.

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Bring your career center back to life with a career event.

YourMembership

When you hear the term “career event,” what’s the first thing that comes to mind? If you’re like most people, your first thought is a career fair. The reality, though, is that a career event is so much more valuable than the average career fair. A career event is a unique opportunity for professional organizations. The post Bring your career center back to life with a career event. appeared first on YourMembership.

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An Educational Moonshot: Association-Style Disruption

WBT Systems

An Educational Moonshot: Association-Style Disruption. Read more about An Educational Moonshot: Association-Style Disruption.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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39 Online Community Stats You Should Know in 2019

Higher Logic

The Community Roundtable annually releases the The State of Community Management Report, and it’s chock-full of timely online community stats to help inform your strategies in the year ahead. Community is increasingly recognized as a valuable and effective way to create complex organizational change, and The Community Roundtable’s research has backed up and lead that effort by finding hard data and facts.

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Tight Cultures versus Loose Cultures

Jamie Notter

Earlier this month I spoke to a small group of COOs as part of an event put on by CEO Update. The session included me and another speaker on culture, Michele Gelfand, who is a professor at the University of Maryland and released a book last year called Rule Makers, Rule Breakers: How Tight and Loose Cultures Wire Our World. The concept is that all groups (families, organizations, nations, etc.) have cultures that can be identified along a continuum from very tight to very loose.

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How to Create the Ultimate New Member Welcome Packet

Wild Apricot

Find out how to create the ultimate new member welcome packet with these 10 essential tips, and templates for inspiration.

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Association Brain Food Weekly: 6.14.19

Reid All About it

The weekly list of free educational events and resources for the association community… As a freelancer who works alone in a home office, I understand social isolation, but I’m an introvert who loves the solitude—and gets out enough—so I’m okay, in case you were wondering, Mum. But, the research proves that loneliness is a big problem these days, especially for younger generations.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How to use technology to support your members’ career journey

YourMembership

Your members’ needs and expectations evolve as they move through their careers. Having the right technology in place helps you understand and engage with your members through each stage of their journey. When you think about your members’ experience with your association, you likely think about acquisition, onboarding, engagement, and renewal. But when thinking.

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Why Don’t You Just Meet Me in the Middle?

Association Success

5 Ways Associations Can Show the Love to Mid-Career Professionals It begins innocently enough. Career milestones are reached. You find yourself in conference sessions instructed noticeably below your skill level. The interns at your office look, maybe even are, young enough to be your children. You may not yet be a C-Suite leader, but you’d be kidding yourself attending a Young Professionals happy hour.

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2019 State of Community Management: What Now? 5 Stats with Action Items for Executive Stakeholders + Community Leaders

Higher Logic

The data published in The Community Roundtable’s 10th Annual State of Community Management report was collected from 325 community programs between January and March 2019. ICYMI: We shared a collection of 39 nitty-gritty stats from the report in our first blog recap. Communities are change agents, there’s no doubt about it. The 2019 State of Community Management report reveals that communities are transforming organizations in fascinating (and profitable) ways.

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