September, 2016

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Re-energize your career center.

YourMembership

Reach more job seekers with the power of social networking. Technology doesn’t just change how we do our jobs; it redefines the skills needed to do them. Technology also makes it increasingly more difficult to find the most qualified job applicants. Consider that, according to scientists, the age of smartphones has left you and me with such a short attention span even a goldfish holds a thought longer.

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How to Recruit Volunteers from Your Email List

Wild Apricot

If you’re sending emails to your contact list, asking for volunteers, but not getting a lot of response, it’s likely that your emails are getting lost in your recipients’ inboxes. Here's one simple thing you can do to get your emails to stand out.

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Associations Need to Lead Change with Education Programs

WBT Systems

“ The Association Role in the New Education Paradigm ”, a recently published whitepaper, outlines the potential for Associations to lead a much needed change in the current education industry. The authors of this whitepaper make a compelling case for associations to step in and bridge the growing education-to-employment gap by offering alternative, affordable, industry specific education programs for professional development and credentialing.

Education 248
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CXPA Elevates the Customer Experience with Community

Higher Logic

The Customer Experience Professionals Association (CXPA) was founded in 2011 as a premier, global non-profit organization dedicated to the advancement and cultivation of the customer experience profession. The organization aims to increase both impact of visibility of customer experience professionals, facilitate effective member-to-member sharing, and establish respected industry standards.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Association Brain Food Weekly: 9.16.16

Reid All About it

Does everyone have a cup of coffee and a maple-glazed donut? No? Just me? No matter, it’s time to review the many learning opportunities scheduled for next week. Then, you know the drill, select and register for one and add it to your schedule. Make time to invest in your future. Now, if your association or business hosts webinars or if you’re one of those smarty pants who regularly shares your expertise via webinars, this week’s list includes two items especially for you.

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More Trending

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Guest blog: Beyond the RFP.

YourMembership

Widen your AMC’s business development process. by Erin Fuller, FASAE, CAE, President | MCI USA Association Management & Consulting & Member | AMCI’s Board of Directors. The email came out of the blue, from a really strong association executive that I interviewed a few months back who wasn’t the right fit for the professional society leadership role I tried to fill.

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5 Ways to Find Volunteers on Facebook

Wild Apricot

Are you finding it harder to get volunteers these days? Why not use Facebook? That’s what one Wild Apricot customer, Patty Foley, the Membership Chairperson of Newington Community Television, did to find her latest volunteer.

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What makes an Association Education Program Successful?

WBT Systems

There is an association for every profession, trade, and interest. In the United States alone, there are tens of thousands of associations and non-profit organizations working to support, develop, and advocate for their respective members and industries. Many of these associations offer some form of professional development, continuing education, or training to both members and non-members, and increasingly this includes an online learning element.

Education 237
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Have You Seen the IDC MarketScape Report on Online Communities?

Higher Logic

Online communities are all about getting relevant, ongoing conversations to customers quickly and easily. The community industry is quickly becoming a frontrunner for the customer experience, with an emphasis on the growing importance of communities for customer relationships, feedback, and support. The new IDC MarketScape: Worldwide Online Communities 2016 Vendor Assessment highlights the strengths and advantages of incorporating community into any organization.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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How Associations Can Transform Higher Education

Reid All About it

Right now, today, in 2016 is the best time to start up. There has never been a better day in the whole history of the world to invent something. There has never been a better time with more opportunities, more openings, lower barriers, higher benefit/risk ratios, better returns, greater upside than now. Right now, this minute. This is the moment that folks in the future will look back at and say, “Oh, to have been alive and well back then!”.

Education 216
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7 Things Your Competitors Will Hate About Your Online Community

Socious

Has your competition gotten a little too close for comfort recently?

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Association member retention: hard lesson learned.

YourMembership

The day we lost a member, we gained perspective. As a previous association membership manager, one of my biggest challenges was dealing with member retention. As you can imagine, it was always a hard pill to swallow when we lost a member. Here’s how to best overcome that lump in your throat when it happens […]. The post Association member retention: hard lesson learned. appeared first on YourMembership.

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Education: The Key to Member Growth and Loyalty

Wild Apricot

If your association targets recent graduates, young professionals, and those looking to gain more employable credentials (or would like to), you may be familiar with the current educational landscape.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Top Technology Strategy Tips for NiUG Discovery

WBT Systems

With less than a week to NiUG Discovery 2016 , we are excited to be sponsoring this great, interactive, learning and networking event for the iMIS Community! As we pack and ship our materials, arrange meetings with partners, clients and associations, and put the finishing touches on our TopClass demos, we started thinking about our top technology strategy tips for getting the most out of the conference.

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Establishing the Business Value of Online Communities

Higher Logic

We can all agree that every organization's CEO and leadership team is accountable for determining what adds value to the business. The very best ones are focused on creating and delivering value for all stakeholders inside and outside of the organization. It is natural that the first question they ask when we talk about community is: Can community affect the bottom line?

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Association Brain Food Weekly: 9.23.16

Reid All About it

Let’s start with my desert hiking observations from last week in Sedona, AZ. I suppose this might bore 96% of you. But if you’re hiking out west soon, you’ll appreciate these thoughts, I hope. Greet fellow hikers as you pass by. People hiking trails rated “strenuous” are usually much friendlier than people on trails rated “easy” or “moderate”—must be a camaraderie thing.

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7 Ideas You Can Steal from Successful Online Communities

Socious

When I give talks about building active and engaged online communities, I inevitably end up stating that there are roughly 99 things that you have to get right to create a thriving community online.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Alright stop: collaborate + listen, part 3.

YourMembership

Effectively capture + score member engagement in your social community. Editor’s note: This is the third installment in a four-part series looking at member engagement at associations and the importance of implementing a social networking platform equipped with the right tools to ensure early adoption and consistent engagement. Previously, we discussed the best way to recognize and leverage the knowledge of ambassadors within your association to help onboard new members and more directly engage

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September Update: We Take Your Feedback Seriously

Wild Apricot

We try our best to understand and respond to every one of your messages. It’s your feedback that has made Wild Apricot the product that it is today. Read about some of the struggles we've had and what we're doing about them.

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Getting Started with Online Learning for Associations

WBT Systems

The start of the new school year in September always makes us think of wide-eyed children, venturing into their new classrooms, with all their shiny new notebooks, pens, and tablets. They can be both excited and nervous at the prospect of what they will learn and experience in the coming year. There will be many new challenges as they adapt to a new teacher, new concepts, and a new environment, but along the way, it will become easier and they will wonder how they didn’t know how to do thi

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Turn Your 'Over Eager' Online Community Members into Super Users

Higher Logic

Do you have one member -- or several -- whose engagement is off the charts? Every time the average member posts, one of your over eager member posts many more times, far outshining the runner up. It might seem overwhelming, but don’t fret -- you actually hit a goldmine. Congratulations -- you just found a super user. Do you have trolls or super-users?

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Association Brain Food Weekly: 9.30.16

Reid All About it

The future of learning has been on my mind lately. After reading Elizabeth Engel and Shelly Alcorn’s paper, The Association Role in the New Education Paradigm , I was inspired to write my own take on how associations could transform higher education. Why not dream big or dream differently—that’s how to design your own future. After publishing that post, I saw the news about LinkedIn’s new site, LinkedIn Learning.

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4 Steps to Inspire Innovation in Your Association

Socious

“Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change. That is inevitable.” – William Pollard. Many people believe innovation is all about inventing and releasing new products. That’s a myth. Innovation is so much more than just revamping products or services.

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It’s time for associations to exploit programmatic advertising.

YourMembership

Machine learning technology + analytics increase value + grow non-dues revenue. Associations and advertisers are capitalizing on the power of analytics and machine learning technology to drive non-dues revenue and sponsorship value. With improved online advertising technology, there’s an opportunity for associations to efficiently buy space for their advertisers and increase non-dues revenue.

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Should you be offering podcasts to your members?

Optimist Consulting

I was recently commissioned by a client to produce some podcasts, interviewing the winners of their awards. Podcasts are a growing medium – it is reported that 12 million podcasts are downloaded a week in the UK. The BBC shared in 2015 that its podcast downloads had increased by 36% year on year. With smartphones growing in popularity, people are choosing to consume audio, especially when on the go.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Discover your new TopClass LMS at NiUG Discovery 2016!

WBT Systems

WBT Systems is delighted to announce their sponsorship of the NiUG Discovery 2016 Conference , hosted by NiUG International , April 11-13. At NiUG Discovery, attendees will have the opportunity to advance both their skills and their organization by attending training courses and breakout sessions to ‘Become an iMIS Superhero’! We are very excited to sponsor NiUG Discovery!

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Can Email Make Online Community Gamification Fun?

Higher Logic

Watching the adrenaline-inducing Olympics inspired me to think about ways community professionals can refine our own systems for awarding our community users. How can we make gamification more authentic and fun? At this point, community professionals are all pretty well-versed in the value of enacting gamification campaigns for our communities. But another crucial part of gamification -- one that’s often overlooked -- is alerting members via email.

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What is Your Volunteer Culture?

Aaron Wolowiec

Jamie Notter, founding partner, WorkXO. This month’s guest blog post is by Jamie Notter , founding partner, WorkXO. I think a lot of associations have a love/hate relationship with their volunteers. At one level, these folks do a LOT of work — for free — so their contributions are highly valued. We couldn’t accomplish what we do, given our resources, without these members moving the ball forward for us.

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