December, 2013

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Always the Last to Know: Serval

Spark Consulting

'One of the major problems survivors of natural disasters encounter is the inability to communicate when infrastructure like cell towers, routers, and switches have been damaged or destroyed. One solution to this is mesh networks , that is, allowing cell phones to link directly to each other through their still-operational WiFi capability. People can use their phones to call each other, send texts, and transfer files even without functioning cell towers.

Review 235
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5 Links For: Killer Resources, Harvesting Inspiration, “Flash Foresight” and More

Wild Apricot

'This week’s link round-up offers: tips for “harvesting insight, using “flash foresight”, finding “killer resources” as well as how to “think like a fundraiser, feel like a donor” and “sponsorship dos and don’ts”.

Resources 233
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Creating the Remarkable and Contagious for Your Association

YourMembership

'I was looking at the statistics from this past weekend’s annual exercise into insanity we lovingly call Black Friday (and also Gray Thursday), and was interested in seeing if there were any lessons there for associations related to creating value for members. Don’t worry; I’m not suggesting associations should create Black Friday like events, full [.] ( Read more. ) The post Creating the Remarkable and Contagious for Your Association appeared first on YourMembership.com.

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Celebrating two years

Aaron Wolowiec

'Two years ago, Aaron Wolowiec had a vision. Strategic planning. Instructional design. Meeting management. They were all in his wheelhouse. But it was time for something new. And so, on Dec. 8, 2011, Grand Rapids-based Event Garde was born. Wolowiec, a wordsmith at heart, chose the name carefully thanks to a little help from The Image Shoppe. Writers love the phrase “avant garde,” which is often used to describe trailblazers.

Michigan 192
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Scouting for Talent within Your Association Membership

Virtual

'New York Yankees pitcher, Mariano Rivera, retired at the end of this baseball season. After all the years Rivera he’s spent in the league—he’s retiring at age 43—it’s easy to forget where he came from. But I won’t make you look it up. Rivera is a product of the New York Yankees farm system. (If you’re not a baseball fan, the farm system is a network of minor league teams that supports the major league teams—it’s where talent is developed).

New York 181

More Trending

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Q&A with Online Community Results

Spark Consulting

'Online Community Results recently released an Online Community Software Selection Guide. I had the opportunity to sit down with the OCR team for a brief Q&A on the Guide. Spark: Why did you decide to write the Guide? And why now? Online Community Results: Association executives continue to express major interest in online communities, and we get asked for platform recommendations all the time.

Software 214
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Show Volunteers How They’ve Made a Difference

Wild Apricot

'A new report indicates that most volunteers simply want to be thanked and shown the impact of their efforts.

Report 286
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The truth IS out there and your association is definitely needed (or should be)!

YourMembership

'“Mulder…where is the truth?” A little X-Files reference for all you sci-fi fans out there. In a recent post I shared some thoughts on the annual Black Friday ritual that leads many into both panic buying and shopping nirvana, sometimes at the same time. I shared ideas garnered from the Black Friday experience on how [.] ( Read more. ) The post The truth IS out there and your association is definitely needed (or should be)!

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New Year’s resolutions: Time for your association to drop some pounds?

Aaron Wolowiec

'For most of us Michiganders, this year’s Christmas celebrations were put on hold – or completely rearranged – thanks to Mother Nature’s icy fury. The hum of generators replaced the sounds of Christmas morning giggles in many homes. Christmas lights didn’t shine and instead of prime rib or turkey dinners, families ate at McDonalds or rescheduled for brighter (literally) days ahead.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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You Are Not Innovative

Eric Lanke

'image source You had me fooled for a while. You really did. I mean, you follow all the blogs, you read all the books and you go to all the conferences. And you talk about innovation all the time. You even have your own blog where you put up posts about innovation and the people you meet at those conferences tell you how great they are. But despite all that, you''re not really innovative.

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How Do You Know What Your Employees Are Thinking and Doing?

Association Leaders

'One challenge for any leader is understanding the “pulse” of their organization. Often times people try to shelter leaders from concerns, issues and bad news. As a result, leaders can get a false sense of what’s going on in their business. I read a great post today about just this topic. The author of “Mindreading 101: The 10 Questions You Need to Ask Your Team Every Week” has excellent ideas for how leaders can keep their finger on the pulse of their organizat

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Friday Top 5

Spark Consulting

'In case you missed the Twitter explosion, this week was ASAE’s annual Technology Conference. My Top 5 takeaways include: “Your data tells a story, and once you know what that story is, you can change the ending.” ( Debbie King ). “IT has to stop being Dr. No.” ( Dion Hinchcliffe ). ”People don’t care about your [online] community – they care what’s happening in your [online] community.” ( Ben Martin ). “Your membership data is a

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Wild Apricot Software News December 2013

Wild Apricot

'As we wrap up 2013, we thought it might be fun to compile some data on the state of Wild Apricot Software. So here’s our first-ever End of Year Infographic.

Software 241
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Including Outsiders

Jamie Notter

'I just spent a few days in Key West, Florida on vacation. I can’t say enough good things about Key West; it’s a fabulous place to vacation. But you know me, even on vacation I end up thinking about organizational issues! And the issue that showed up loud and clear on this vacation was inclusion. The slogan for the city of Key West is “ One Human Family.” They proclaimed that to be the official philosophy of the city back in 2000, but you see evidence of it everywhere.

Florida 149
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There’s an app for that

Aaron Wolowiec

'In this appilicious world, it’s hard not to be addicted to smartphones. From recipes to sports to stocks, it seems there’s an app for everything. And it’s not just big businesses that have jumped on the app bandwagon. I recently attended an app swap (we public relations professionals are obsessed with new trends) and discovered a Lansing-based mom-and-pop store has joined the app market.

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Capturing Useful Intelligence

Eric Lanke

'image source Two weeks ago, in You Are Not Innovative , I had a bit of an argument with myself--chastising myself for not doing all that I could to set a truly innovative example for my association. In the post, I leveled three essential charges against myself, including: You talk about the need to learn more about the environment your members operate in, but you don''t do it.

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Are You Happy?

Association Leaders

'My mother-in-law sent an email to the family recently that really resonated with me. Maybe it was all the Holiday celebrating or the recent changes we’ve made in our business but I am feeling happier than I have in a few years. However, I have a long way to go to be as happy as I think I should be – and to make others around me happier as well.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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The $30,000 Tweet

Spark Consulting

'Speaking of Online Community Results, I also recently did an interview with Ben Martin on social media ROI, also known as “The Story of the $30,000 Tweet.” I think the key issue here is that, like with all marketing and communications efforts, ROI is cumulative. That is, a particular contact may be the precipitating event for a given action (potential corporate partner sees tweet and reaches out to ask about partnership), but it is rarely the sole cause of that action (that “p

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Nonprofit Content Marketing - What’s Holding You Back?

Wild Apricot

'A new report offers insight into nonprofit content marketing. Here are some report highlights and links to additional resources.

Content 260
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Is Strategy the Job of Senior Leaders?

Jamie Notter

'Conventional wisdom says it is. Heck, I kind of agree. This is why we pay people the big bucks, right? They have to make the tough strategic calls that make or break an organization. While that certainly makes sense, there seems to be a downside, given the research I just read done by Mike Tobias up at Mercanix, a very cool technology company in Toronto.

Strategy 137
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Strategic meeting audits: Leveraging data to improve ROI

Aaron Wolowiec

'Are you under the impression that all associations are experiencing diminished attendance at their in-person events? Has your organization’s meetings function experienced a year-over-year revenue decline – however slight – since the 2007 recession? If you’ve answered yes to one or both of these questions, 2014 may be a great opportunity for your organization to conduct a strategic meeting audit.

Revenue 148
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Cultivating Association Chapters - Favorite Posts from 2013

Mariner

'Cultivating chapters is a tough gig but there were great ideas shared throughout 2013 to make the gig a little better. Here are a few that I bookmarked. Enjoy and let me know what I’m missing!

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Tis The Season

Association Leaders

'Tis the Season for office parties. I saw this article today and thought it would be a good reminder for our readers. . I hope your office party is successful and safe.

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Always the Last to Know: Nonprofit Tech Trends

Spark Consulting

'Yep, it’s a year-end trends post. The thing I particularly like about this one, though, is that TechSoup looks at the tech trends we all know and love (mobile, the Internet of Things, cloud computing, social media, etc.) specifically through the lens of what’s relevant and appropriate in the nonprofit space. Which, as we know, is not always the same at the for profit space.

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Catch Up With Our Link Round-up

Wild Apricot

'Here''s a link round-up of some great posts - about associations, volunteers and infographics - that we''ve bookmarked on Apricot Jam in the past week.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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What You Had for Lunch DOES Matter

Jamie Notter

'Remember the early days of Twitter, when nobody understood it? I was a fairly early adopter, and I remember that the number-one complaint I would hear from people who didn’t understand Twitter was that they really didn’t care what people had for lunch. To be honest, I STILL hear this from those who don’t like social media. Somehow they fear if they use social media, they will be wasting time hearing what people had for lunch.

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My Top 5 Blog Posts of 2013

Eric Lanke

'image source As we end another year, here''s a look back at the five posts on this blog that received the most page views in 2013. 1. Stop Calling It Strategic Planning This was #3 on last year''s list, and was originally posted in January 2012. It was inspired by the take-down of strategic planning in Humanize , and in it I pledge to stop using that term to describe the messy, constantly evolving process my association uses to determine our direction and set our objectives.

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Other Things for Association Executives to UNLearn in 2014

Association Subculture

'I see you driving ''round town With the girl I love and I''m like, Forget you! Oo, oo, ooo I guess the change in my pocket Wasn''t enough I''m like, Forget you! And forget her too! Cee Lo Green I was lucky enough to be asked to make a few contributions to a recent newsletter sent out from yourmembership.com about " 10 Things Every Association Executive Should Stop Doing in 2014. " I threw in 5 things I think it is HIGH TIME our community unlearned.