Sat.Sep 25, 2021 - Fri.Oct 01, 2021

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Why I Keep Coming Back to Super Forum

Higher Logic

The post Why I Keep Coming Back to Super Forum appeared first on Higher Logic. Will we see you at Super Forum 2021? Find out why these repeat attendees keep coming back every year. The post Why I Keep Coming Back to Super Forum appeared first on Higher Logic.

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Why Your Association Needs an LMS in 2022—Even Though You Survived the Pandemic Without One

WBT Systems

You made it this far through the pandemic without an LMS, and with in-person conferences back on the schedule, why would your association need an LMS now?

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Want to Generate Explosive Membership Growth?

Spark Consulting

Join me and the nice folks from Grype Digital on Tuesday, October 12 at 3:30 pm ET for Explosive Growth for Associations Through Better Membership Management , the second episode of their second season of video podcasts. On the pod, we’ll talk about things like: Levels of engagement (not everyone wants to be maximally engaged, and that’s OK!).

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10 Hotel Challenges to Overcome During Your Next Event

Aaron Wolowiec

Having attended, planned and facilitated a number of in-person meetings over the last couple of months, following are 10 hotel challenges Aaron experienced that you should be aware of and plan to overcome as you work on fall and winter events.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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How to Prepare Your Members for an Awesome Mentoring Session

Wild Apricot

Are you in charge of a budding mentorship program at your association? You’ve designed the program, recruited participants, and matched mentees with their mentors. Now you may be asking, is it time to let them go off and meet on their own or.

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Four ideas from the retail world for your association’s member service

Nimble AMS

Four ideas from the retail world for your association’s member service. Want to provide your members with great service? Of course — what association doesn’t? A great way to provide better member service is to consider your own experience at your favorite retailers. If you think about it, we tend to frequent stores that make things easy on us and provide us with a great customer experience.

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How to Have a Meaningful Meeting Mindset When Working Remotely

Achurch

Before the pandemic, our calendars were already overloaded with meetings. The COVID hit, and our in-person and virtual meeting became ALL virtual. Staying connected is an admirable intention, but our mania for meetings has had a negative impact: an increase in virtual fatigue and a decrease in productivity. It’s time to stop the madness and question the need for so many meetings.

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September Update: What's new with WildApricot this fall?

Wild Apricot

Discover more things you can do with WlidApricot this fall. We've added a new integrations page on our website, explaining all the tools you can use to automate more and provide your members with more value. As well, see our latest blog post, including.

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How to Prevent Your Events from Getting Disrupted by Delta

Membersuite

Ah, remember the blissful days of early summer when vaccinations were rising and COVID cases were declining. Everyone was excitedly anticipating the return to ‘real life’ in the fall. But things didn’t quite work out as we envisioned. The Delta variant is messing up plans for returning to the office, booking business travel, and attending in-person meetings.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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The Coming of Age of a Robust Web-Based Authoring Suite

Forj

Several years ago on this blog, we reviewed two web-based content development apps: Claro (from domiKnow) and Composica. Recently, domiKnow reached out to us to get our opinion on the current iteration of their web-based tool, domiKnow | ONE, which contains an updated version of Claro as well as many other tools. At the time of the last article, domiKnow had created a robust web-based app in Claro.

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Grow Your Team’s Skills, But Don’t Forget Yourself

.orgSource

Smart CEOs understand that the quickest path to success is the one where the team travels with you. Skill-building across the organization isn’t just good leadership, it’s good for leaders. Professional development is a wise use of resources. Just be sure to make yourself part of the group. Your own growth shouldn’t be stunted because […]. The post Grow Your Team’s Skills, But Don’t Forget Yourself appeared first on.orgSource.

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Game On! Returning to Face-to-Face

Velvet Chainsaw

With many organizations actively planning for an upcoming in-person conference or tradeshow, now is the time to make firm decisions for your attendee-experience, staffing and safety plans. We recently held a webinar featuring leaders from two large associations that have held face-to-face events in recent weeks. Here are five of the top take-aways that can help other associations navigate their new journey. 1.

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Announcing Protech Connect: an AMS-Native Online Community Platform

Protech

COLUMBIA, Md. – September 28, 2021 – Protech Associates, the leading provider of powerful association management software (AMS) for Microsoft Dynamics 365, is pleased to announce Protech Connect , a cost- and time-efficient AMS-native online community platform that simplifies and streamlines community management. Kevin Bruffey, Protech President, said, “Protech Connect was created to address a pressing need in the industry for a low-cost, easy-to-maintain community solution that didn’t rely on A

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Association News: USPS Raises Prices, Virtual Meetings Evolve & Possible Changes to NYC’s Mitchell-Lama Co-ops

Yes Elections

Between the ongoing pandemic, legislative efforts to expand virtual meetings in New York, and updates from the United States Postal Service, it's been a busy summer in the association world.

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The digital imperative for today’s associations

Nimble AMS

Recent association industry research underscores the importance for associations to be digital-ready. . Here are some key findings and what you can do with them for your organization. . Earlier this year, my colleague wrote an article on this blog about digital transformation and its importance to the future of associations. The article mentions how associations must reimagine how they engage with their members – especially today, when many associations’ member communications and interactions

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The Big Revoking of a Prized Benefit

Smooth The Path

Many of our member companies are creating policies to push professionals back into the office. The return to on-site work is good news for some but bad news for many others. Many of us found that by working remotely, we can be just as effective (if not more), just as fast (if not quicker), all while having a better quality of life (and who doesn’t want a better quality of life?

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Employee engagement: 4 strategies to lead a highly motivated team of community managers

Ungrated

As community associations continue their upward trend , the need for qualified community managers to assist boards in fulfilling their responsibilities will grow as well. Recruiting and retaining talented individuals in the profession requires management company executives to prioritize employee engagement by addressing challenges that can lead managers to feel unmotivated in their job.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Picking the Right Hybrid Event Venue

CommPartners

With virtual events dominating in recent memory, it’s been a while since you booked your last in-person venue. But events don’t look like they did pre-pandemic. They’ll be hybrid—a face-to-face experience with a significant virtual component. The new era of events means new opportunities, but new challenges, too. You’ll need to follow a different set […].

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Membership Directories | Complete Guide & Best Practices

Fonteva

Regardless of the size or type of membership program that your organization offers, every association can greatly benefit from the implementation of a membership directory. In fact, thousands of organizations have already begun leveraging the power of directories to engage both members and the general public. For example, the American Psychological Association relies on its online membership directory to host the profiles of over 122,000 different educators, scientists, and researchers, while th

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Virtual Networking Insights to Adapt to In-person Events

Smooth The Path

We asked the participants of the Virtual Networking Incubator what feelings in-person networking brought up for them. 58% said anxiety and concern. I am even feeling a twinge of anxiety just typing this stat! We asked the same question at the end of each of our virtual networking gatherings, “what feelings did this gathering bring up for you?” On average, 16% of the participants noted some level of anxiety and concern.

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Kickstart Digital Transformation: An Association Executive’s Guide

Association TRENDS

Don’t channel Evel Knievel- digital transformation shouldn’t be a giant, terrifying leap of faith. Instead, focus on attainable goals, little victories and building off your successes. This whitepaper, written by the digital strategy experts at Hum , shares practical tips and strategies for making the shift to digital a little less painful.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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How associations thrived during the pandemic

Multiview

Entering and exiting the pandemic is unfamiliar territory. There was no manual explaining how associations should respond, unless your organization has records dating back to the Spanish flu in 1918. Many associations have thrived. Why have some prospered while others suffer? The answers include technology, reserves, adaptability, determination, and unicorns.

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14 Free Membership Certificate Templates

MemberClicks

Your members are the lifeblood of your organization—so it’s crucial to keep them happy. Plus, retaining your valuable members can pay dividends. According to Bain and Co. research , increasing retention by only 5% can boost profits anywhere from 25% to 95%. It’s easier to retain members when they feel valued. Acknowledging them via dedicated member appreciation efforts can help communicate that your organization recognizes their participation.

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Free Download of Membership Recruitment eBook

Membership Marketing

Here is an opportunity that I wanted to share with you. For the next five days, September 28 to October 2, y ou can download a free copy of my eBook, Membership Recruitment: How to Grow Recurring Revenue, Reach New Markets, and Advance Your Mission. The eBook usually sells for $9.95, but I wanted to share a copy with you. Using this link , you can download a copy on your Kindle or the Kindle for PC app.

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Virtual and Hybrid Events are Here to Stay

SBI

What does membership support require? It could mean hanging onto virtual and hybrid events. Think back to March 2020, when your board of directors had to cancel or postpone its annual conference. For association leaders, it was a frightening proposition. Annual conferences and other in-person events are crucial to the health and success of most associations—and not just for financial reasons.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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Either you test, or your members will

Effective Database

Either you test, or your members will If I was forced to choose the single most important activity during a system implementation, I would choose testing. The point of testing is to ensure the system does what you expect it to do in normal, day-to-day use. Can you process and renew members?

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Event Feedback Survey: 13 Questions for Attendees

MemberClicks

Events are often a crucial part of many organizations’ calendars. They’re a common membership benefit and a cornerstone of many new member recruiting campaigns. But to ensure their success, you need insights to help you iterate and improve. That’s where event feedback surveys come in. With an event feedback survey, organizations can get input from previous attendees to help assess an event’s strengths and weaknesses and improve future ones.

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Stopping Members from Canceling

Robert Skrob

? Are you making the single biggest mistake of subscription cancelation processes? If your team built an elaborate system, chances are you are, and it’s a ticking time bomb waiting to blow up your subscription business. There are five critical elements of a high-performing cancelation mitigation process. The goal of the process is to lower your churn rate, save more.

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