YourMembership

APRIL 25, 2018

How often are you looking at your membership management metrics? At my last association, we looked at metrics every day. We even had a visualization room where anyone in the organization can visibly see how we were trending. It enabled the entire staff to start thinking how their individual job impacted our outcomes. You may. The post 5 membership management software metrics to constantly review. appeared first on YourMembership.

Membership Management 218

Membership Management Review Software Organization 218

Spark Consulting

APRIL 25, 2018

The MCI Group recently released the American Engagement Index 2017 (the link takes you to a page where you can enter your contact information to get your own copy, and you really should). There’s lots of interesting information in there, but one thing jumped out at me (and Associations Now ‘s Tim Ebner), in part because I’ve seen this issue in many of my clients: disengaged (or, using Tim’s term, “passive” ) experienced members.

Certificate 170

Certificate Content Industry Products 170

Wild Apricot

APRIL 26, 2018

Every month I compile the internet's biggest list of free nonprofit webinars. Here are all the webinars for May 2018.

360

360

Higher Logic

APRIL 24, 2018

Associations and nonprofits are always trying to make more of an impact with less – less money, less staff, less resources. It’s made them some of the more creative and efficient organizations we’ve ever seen. But there’s still one piece of software you may not be using at full capacity: your volunteer management platform. Volunteer tools are standard for associations and nonprofits, and they can be used for much more than just standard volunteer tasks.

Tools 225

Tools Software Review Newsletter 225

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

Member Experience

YourMembership

APRIL 27, 2018

It’s a challenge in today’s busy, tech-fueled world to cut through the noise of your members’ daily lives and grab their attention. So, how do you do it? Your members are no different from you and me. They also expect convenience and personalization in just about everything they do. Show them you understand their rising. The post 5 ways to grab your association members’ attention. appeared first on YourMembership.

Marketing 236

Marketing 236

Wild Apricot

APRIL 23, 2018

Wild Apricot is the easiest way to manage your chapters and your membership. Find out what features make us the #1 option for chapters.

Software 351

Software 351

Higher Logic

APRIL 26, 2018

I am definitely one of those people who loves and needs to have the latest gadgets. When it comes to new smart phones, operating systems, gaming consoles, and audio gadgets, I covet them until they are mine. However, more than once I’ve lusted after the latest tech toy, only to get home and let it die of loneliness in a drawer or on a shelf somewhere, because I couldn’t immediately figure it out on my own and gave up.

Marketing 197

Marketing Team Software Class 197

YourMembership

APRIL 23, 2018

Have you ever been excited about the premiere of a new TV show that you had to watch it, because the promos were just oh-so-compelling? But, while the first episodes were great, by episode four, you start to lose interest and move on to the next Netflix recommendation. Then a few seasons pass, and you hear from your family and friends it’s still a must-watch.

Member Engagement 231

Member Engagement Marketing 231

World Class Boards

APRIL 25, 2018

Strategic planning is a standard exercise at many, if not most, associations/nonprofit organizations. So much so that many smart people mindlessly use it as a prescription for all organizational ills: “Having problems, eh? Do you have a strategic plan? If you do, when was the last time you looked at it?” — as if the only reason why an organization is struggling is because it doesn’t have a strategic plan or isn’t using it.

Committee 185

Committee Project Leadership Tools 185

Advertisement

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

Education

WBT Systems

APRIL 24, 2018

Developing a new online course with the help of an instructional designer is an exciting prospect for an association. You’re investing time and money into a relationship with an educational partner who’s skilled at designing engaging and effective learning experiences. You’ll get the best results from this partnership if you know how to best prepare for working with an instructional designer.

How To 150

How To LMS Project Course 150

Aaron Wolowiec

APRIL 25, 2018

Business agree: Perhaps now more than ever, events are important. At the same time, social media and technology improvements have presented challenges to meeting planners. But the need for education, engagement and networking remains strong.

Marketing 124

Marketing Social Media Education Technology 124

YourMembership

APRIL 26, 2018

When professionals join your membership organization or start a new job, the onboarding process plays a critical role in keeping them engaged right from the beginning. It’s an opportunity for you to highlight what you offer new members, enabling them to be successful in their professions. This gets them excited, and, hopefully, inspires them to take an active role in your organization.

Tips 210

Tips Process Organization Member Engagement 210

World Class Boards

APRIL 25, 2018

Strategic planning is a standard exercise at many, if not most, associations/nonprofit organizations. So much so that many smart people mindlessly use it as a prescription for all organizational ills: “Having problems, eh? Do you have a strategic plan? If you do, when was the last time you looked at it?” — as if the only reason why an organization is struggling is because it doesn’t have a strategic plan or isn’t using it.

Committee 100

Committee Leadership Project Tools 100

Advertisement

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

eBook

Eric Lanke

APRIL 23, 2018

Two weeks ago, in Step Four: Discussing the Strategic Implications , I continued a description of a Scenario Planning exercise my Board chair and I decided to conduct at our most recently completed Board meeting. I ended the previous post with a comment that the only thing left to discuss was the process by which we'll determine which future is actually occurring.

Proposal 100

Proposal Examples Products Review 100

Association Adviser

APRIL 27, 2018

This month’s Corner Office features Erin Sevitz, director of communications for the International Facility Management Association (IFMA). Founded in 1980, IFMA is the world’s largest and most widely recognized international association for facility management professionals, supporting 24,000 members in more than 100 countries. This diverse membership participates in focused component groups equipped to address their unique situations by region (13??

Houston 106

Houston Florida Nashville Library 106

GrowthZone

APRIL 26, 2018

Crisis response planning is something most organizations don’t want to think about. Numerous studies also confirm that only about half of all organizations have any kind of crisis plan in place. Make sure your association is prepared. The intent of crisis communications is to strategically restore and preserve an organization’s reputation. Even though it might not be a “fun” process to write a plan, it is crucial if you want to be ready to mitigate an issue.

How To 97

How To Social Media Press Release Communications 97

Smooth The Path

APRIL 24, 2018

Our members are self-centered. Not in a bad way, we are all self-centered. Our members have… no time. and their attention is scattered. Only organizations that solve our member’s problems, speak their language, and understand them will get their time and attention. Associations can no longer make it by marketing benefits.The only way to get their attention and to keep them engaged is by marketing and then delivering solutions and experiences.

Member Engagement 95

Member Engagement Marketing Member Insights Member Research 95

Advertisement

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

Revenue

Velvet Chainsaw

APRIL 26, 2018

One of the strongest intangible attributes of a healthy conference is how much sharing takes place. Too often, competition and self-interest get in the way of sharing what’s most helpful. Professions that deliver conference sessions with a high level of sharing – not diluted or generalized from the stage – are often in fields linked to prevention, healthcare, education and philanthropy.

Conference 92

Conference Education Content Examples 92

Association Success

APRIL 26, 2018

Just ask your local government. No, seriously. In another life, as a middle school English teacher, my classes would kick off the year by proposing, discussion, and voting on a class constitution, a list of expectations, norms, and promises we would agree to uphold for the rest of the year. Year to year, and class to class, the lists didn’t look that different.

Process 74

Process New York City Class Philadelphia 74

GrowthZone

APRIL 24, 2018

There has been a flurry of articles written and forum topics posted over the past few months about the impending European Union’s (EU) General Data Privacy Regulation (GDPR) that takes effect May 25, 2018. All this information has left many association staff dizzy, asking the question “what should associations be doing right now to ensure we’re compliant?”.

Software 84

Software Products Survey Communications 84

Smooth The Path

APRIL 26, 2018

Association professionals get bombarded with conflicting demands. We have to collect new member’s data correctly, but we also have to welcome them warmly. We have to make sure each attendee gets a badge, and we have to ensure they have a great experience within the first ten seconds of the conference. We have to send out member marketing messages, and we have to invent the next new benefit.

Member Experience 83

Member Experience Project Innovation Marketing 83

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Certificate

Association Adviser

APRIL 26, 2018

This is my third Duty of Foresight column for Association Adviser , and the third in a three-part series I began posting in February to explain the duty of foresight for association boards and create a context for future columns. You can find Part I here and Part II here. In Part III, I will examine how orthodox beliefs about association governing make it more difficult for boards to shift their work toward embracing the duty of foresight.

Virginia 68

Virginia Price Recruiting Recruitment 68

AMR Management Services

APRIL 25, 2018

Whether it's a last-minute shipment you're scrambling to get out, a room piled high with conference bags to stuff, or a laundry list of to-do items that need to be added to the project management.

Project 64

Project Conference 64

Association Success

APRIL 24, 2018

The AAE balances free membership, a for-profit model, and centering member needs. I started the Association of Association Executives 10 years ago as a network and information resource, and a for-profit organisation. Coming from a business information background where I partnered with associations, I saw the lack of information and education available to them and wanted to make a change for the association community.

Case Study 62

Case Study Revenue Innovation Products 62

Membersuite

APRIL 25, 2018

Three reasons to stop by MemberSuite's booth (#400) at the 2018 ASAE Membership, Marketing & Communications Conference. Come see us!

Conference 60

Conference Communications Marketing 60

Advertisement

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

Conference

Association Adviser

APRIL 26, 2018

This month, we asked our readers which source of non-dues revenue they plan to improve this year. The results were somewhat similar to those when we asked this question in previous years: Half of respondents cited continuing education as their primary non-dues revenue focus. As we’ve talked about before , there are plenty of ways for associations to earn cash from selling access to educational resources.

Revenue 68

Revenue Education Directory Newsletter 68

Forj

APRIL 24, 2018

As consultants and providers of learning technology to organizations that do CME (continuing medical education) and GME (graduate medical education), we’re often faced with this question: why is it so hard to get physicians to pay attention to (a given client’s) learning? Physicians are, of course, graduates of medical school. They are generally board-certified and often employed in academia.

San Antonio 52

San Antonio Tips Sample Video 52

Association Success

APRIL 23, 2018

Why we should be relinquishing ownership and encouraging dialogue. In most modern organizations, we’re seeing a distributed technology decision-making model. The IT department is no longer the only place where technical decisions are being made, and we are not going to regain full control (nor should we want full control). This can be a good thing. When technology infuses every corner of an association, employees are more likely to be tech literate and to leverage their knowledge to get the most

Project 60

Project System Technology Strategy 60