Sat.Mar 02, 2019 - Fri.Mar 08, 2019

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How Men and Women Aspiring to Leadership Network Differently

Associations Now

While men often leverage large social networks to find high-level leadership roles, women with the same goal also tend to rely on a close inner circle of other women, according to a new study. Networking is an essential element of career-building in many professions, including association management. But, as a new study points out, networking often works differently based on gender.

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Volunteer Performance Feedback: The Elephant in the Room

AMR Management Services

Volunteers are the lifeblood of our association’s efforts. Their performance affects our association’s outcomes and reputation. Despite this, associations tend to avoid giving volunteers formal.

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Association Management Services: Improving Change Management

HighRoad Solution

In association management, even seemingly small changes can have unexpected consequences.

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How to Solicit Corporate Sponsorships The Right Way

Wild Apricot

Soliciting corporate sponsorships doesn't have to be hard. Here are 3 simple steps to help you secure more sponsors!

How To 398
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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4 signs your association has outgrown spreadsheets for managing member data

YourMembership

Is your association still using spreadsheets to manage member data? It’s fairly common for smaller associations to start out using spreadsheets to track new memberships, member renewal dates, event sign-ups, etc. But spreadsheets can only take you so far. As your organization grows and evolves, you need member management tools that can keep up. So. The post 4 signs your association has outgrown spreadsheets for managing member data appeared first on YourMembership.

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Do You Train Your Board Member’s and Committee Chairs?

Association Leaders

Boards of Directors Members and Committee Chairs are key leaders who determine whether an association is successful or not. What does that mean? It’s simple – associations whose directors and committee chairs are not focused on the organization’s strategic plan, are not consensus builders, and don’t know how to run effective meetings cause their association’s to fail – or at least stagnate.

Committee 170
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February Update: New Attachment and Delivery Options Released

Wild Apricot

The February update includes new feature releases, information on our annual conference, and our guide to starting with Integromat.

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Identify LMS Reporting Requirements Before Starting the Selection Process

WBT Systems

Identify LMS Reporting Requirements Before Starting the Selection Process. Read more about Identify LMS Reporting Requirements Before Starting the Selection Process.

LMS 170
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Coming soon: A behind the scenes look at small staff associations

YourMembership

What are small-staff associations thinking about their organization and their membership these days? Are they preparing for and handling growth? What are their top priorities? These are just some of the questions Community Brands set out to answer in a recent survey of small staff (10 or fewer) associations. The survey was conducted between January.

Survey 150
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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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You Don’t Need Happy Employees

Jamie Notter

The biggest reason our efforts to improve employee engagement over the last 20 years have been a horrible failure might surprise you: it’s because we’ve been trying to make people happy. Our collective image of an engaged employee is someone who likes coming to work, someone who smiles a lot, someone who has a positive sentiment about their workplace.

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4 Steps to Create Your Omnichannel Engagement Strategy

Higher Logic

Most people like being “regulars.” When you walk into your favorite coffee shop, and the barista greets you warmly, starts preparing the usual for you, and asks how your daughter’s big soccer tournament went, doesn’t it make you feel good? The feeling of being known and cared for is universally appreciated, even if it’s on a small level. Many membership organizations are facing a challenge right now.

Strategy 149
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Members Hire Tomorrow’s Associations

Potomac Core

Breaking. Members Hire Tomorrow’s Associations because they have no other choice. Global uncertainty and technological advances are forcing Members to make more informed decisions on how to spend their precious time and money. Members expect their Associations to be nimble, future focused, and having the speed and foresight to help move an Industry forward.

Industry 144
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Looking Back From a Feeling of Triumph

Eric Lanke

My daughter plays the piano and the violin. She's an eighth-grader now, and every year for the past three years she has tried out for our state's Solo & Ensemble Music Festival, in which school children across the state prepare and perform a piece on their instruments, which is judged by a professional music teacher or instructor. Those judged worthy are then invited to participate in the festival, where they again perform their piece, are judged again, and can win ribbons and trophies.

Milwaukee 113
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Does Your Employee Survey Measure Symptoms or Causes?

Jamie Notter

By now you should be aware that I’m kind of outraged that collectively we’ve spent billions of dollars on engagement surveys over the last several years, yet we haven’t improved our engagement scores. I think the metrics are a big piece of the problem. This whole time, we’ve been gathering extensive and detailed data—but on the wrong things. Every engagement survey I’ve seen measures symptoms or results.

Survey 170
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How to Be a Noticer: Orienting Learning Towards the Future

Association Success

Inform your education programs with this unique strategy. Is the learning you offer future focused? If you start changing your learning programs once you discover a new direction or need in your industry, it’s likely too late. It takes months or years to retool things like learning design, pathways and marketing. We need to find out what’s going to happen in our industry next year, in five years, and in ten years, then align the learning.

How To 108
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Bridging the Gap Between the Association and the Members

Smooth The Path

Imagine that your members are on one side of a canyon. This canyon has steep walls, and a raging river with rapids is running through it (maybe even sharks). This metaphorical canyon separates your members from your association. The river represents the gap in understanding members have about the association and what the benefits we provide can do for them.

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International Women’s Day: How the Meetings Industry Is Doing Its Part

Associations Now

The global meetings industry is predominantly female. In honor of Friday’s celebration of the impact women make worldwide, here’s a look at how the meetings industry is doing its part. According to the U.S. Department of Labor , 77 percent of the country’s meeting, convention, and event planners are women. And you can find similar statistics across the globe, including in the United Kingdom and Australia.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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What True Learning Is at Participant-Centered Conferences

Velvet Chainsaw

Putting the participant at the center of your conference programming by becoming more learner-centric, that is planning and offering education sessions that go beyond surface learning, is one of the biggest challenges facing conference organizers today. You need to enable participants to find meaningful and mentally stimulating experiences. The knowledge gap between the stage and the audience has shrunk substantially over the past decade.

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Association Email is Dying

Association Success

It's time to think critically about each email you send. Email is ridiculously important to the health of our association because at most associations email is by far the most used channel to communicate with our members. But email is in trouble! I am not going to address deliverability (although that is a problem). We are not going to talk all the new filters that purposely block and sort association mass emails into spam folders (that’s a problem too).

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2 Easy Ways to Increase Association Non-Dues Revenue

GrowthZone

Tweet. Associations are constantly challenged to increase non-dues revenue. Boosting the bottom line can begin by maximizing what every association already has: a website. Your association’s website is an ultra-efficient way to set up non-dues revenue programs and strategies with minimal effort and maintenance. In Using Technology to Streamline Non-Dues Revenue , association pros can learn about what is and isn’t working for other member-based organizations.

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Daily Buzz: Time to Check In on Member Relations

Associations Now

Members join associations for the value they bring, but they may not feel the benefits long term. Auditing your organization’s member relations function can change that. Also: Is your email worth it? Members are the backbone of every association, but when is the last time your organization checked in on its member relations? “The relationship your association has with its members can make or break a lot of important metrics for your organization including member retention, satisfaction, and much

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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7 Steps to Building a Successful Technology Project Team

Delcor

While there is no recipe for a secret sauce, a successful technology project team has some mandatory ingredients. Here are seven steps to take the next time you’re building a technology project team. Step 1: Get the technology project team’s buy-in. Whether you’re implementing new software or improving an existing system, project team members must understand why the organization is investing in the initiative.

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Book of the Month - March 2019

Association Success

Is your association ready to leave employee disengagement in the past? Editor’s note: Every month, we interview a different author who has valuable insights that are relevant to professionals within the association industry. From widely varying perspectives and specializations, we hope to provide our dedicated audience with quality reading to continue fostering growth and inspiration!

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Think Outside the Building, Not Just the Box

Idea Architects

People looking to innovate have long been admonished to think outside the box. It's good advice so long as one remembers that over time every fresh perspective or new way of thinking becomes a new box from which you must escape. Harvard Business School professor and bestselling author Rosabeth Moss Kanter wants us to do more. She suggests we need to think outside our building full of boxes, somewhat echoing Peter Drucker's concept of the "meaningful outside.

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The Rise of “Vacation Shaming”: How Can You Prevent It?

Associations Now

Due to pressure coming from managers or coworkers, a recent survey says more employees are running into problems taking their PTO. Is your organization vacation shaming? Here’s what to watch out for. It’s good to take time away from the office sometimes, but it’s not always possible for employees to get a week off. That said, it’s worth digging into why that’s the case.

Survey 91
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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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Meeting Employer and Member Demand for Lifelong Learning

Membersuite

Credential programs help create deeper connections with members and prospects who participate in these programs. Read the post to learn how to help employers bridge the skills gap and help constituents validate their competency and expertise.

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Be Bold with Nimble AMS Member Portal, “Community Hub”

Nimble AMS

Community Hub was created to be highly configurable, and our clients are welcomed and encouraged, to modify the design to match their own branding. Back in February of 2015, Nimble AMS started on the adventure of building “Community Hub,” as our in-platform constituent facing portal to Nimble AMS. As an in-platform solution, it was important not to deviate too much from Salesforce’s visual styling and thus Community Hub’s design was heavily influenced by Salesforce’s design gui

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Not Fitting in is Awkward for Many Members

Smooth The Path

Today I was walking in a local park when a man puffed by me heading up a hill. He was wearing a bulky hiker’s backpack, but more interestingly he was dragging a car tire on the ground behind him attached to his waist by long ropes. The gentleman wouldn’t meet my eyes. Little did he realize we probably had more in common than he thought. My guess is he was training to hike the Appalachian Train and will start the journey in Georgia this April.

Georgia 68