Sat.Aug 25, 2018 - Fri.Aug 31, 2018

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When Decisions Get Made

Eric Lanke

Amanda Kaiser at her Smooth the Path blog gave me a good reminder this week about association membership dues notices. The most interesting result from the member research on renewal notices is that these letters, emails, and phone calls do not serve to change most member’s minds about renewing. Instead, renewal notices merely remind them to renew. The decision to renew is made far ahead of the renewal period.

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Integrate for Success: 3 Sweet Results of AMS Integrations

Higher Logic

Think of your database, your AMS, as the center of a wheel. When you integrate your AMS with your online community platform, the community becomes a spoke on that wheel. Your marketing automation software becomes another spoke on that wheel. Your AMS feeds these platforms data, and the platforms feed it right back with even more specialized data. It all makes the wheel turn.

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3 Mistakes to Avoid During Member Onboarding

Associations Now

Common missteps or incorrect assumptions can jeopardize new-member relationships. The author of Retention Point , a new book on how to establish lasting connections with members, identifies three common errors organizations make in the onboarding process. Since it’s almost Labor Day and back-to-school season is upon us, I’m taking time this week to squeeze in one last book for summer reading.

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46 Free Nonprofit Webinars for September 2018

Wild Apricot

Here are 46 free nonprofit webinars for September 2018.

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A New Look At Running Grants & Programs: Why Use A System When You Have Excel?

Speaker: Gareth Webb & Phil Selley, Founding Partners at Intouch Business

For many nonprofit organizations and NGOs, managing grants and monitoring projects with spreadsheets and manual processes feels familiar—but is it holding your organization back? As funding requirements become more complex and stakeholder expectations for transparency grow, relying on outdated methods can lead to inefficiencies, missed opportunities, and compliance risks.

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Member Connectedness and Loyalty: Recap from ASAE Annual

YourMembership

At the Community Brands (and YourMembership) booth at ASAE’s Annual Meeting and Exposition this year, attendees participated in an interactive activity wall to capture what they want their members to experience. The reoccurring themes we saw were: Connected experiences Engagement and networking opportunities Professional success Seamless online experiences Value The theme that really stood out for me was “connected experiences.

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Email Deliverability: Why It Matters (And 4 Tips on How to Improve Yours)

Higher Logic

Numbers matter. Whether you’re a retailer, trade association, event organizer, publisher, or a small business owner, you know that the more times people see your organization, brand, or message, the better. More interest in your cause, more visits to your site, or more attendees for your annual conference can only be a good thing.right? In the search for new and innovative ways to increase reach or get in front of more people, many marketers are missing one of the most important factors – email

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August Update: Keeping Your Wild Apricot Account Secure

Wild Apricot

Our round up for August includes information on how we keep your data secure, some new online store features, and a blog post packed with fundraising ideas.

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Community Brands Study: New Members Want More Learning Opportunities

Associations Now

A new report from the software provider Community Brands suggests that most association members are joining because of education and career opportunities, rather than out of a sense of professional responsibility. A new report from the membership software conglomerate Community Brands finds that a need for continuing education—not a sense of duty—is driving members to stick with their associations.

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Event Life-Cycles: Using the Past to Prepare for the Future

AMR Management Services

AMR applies a “simple” but very effective life-cycle format for our event design and execution. Our post-event success is dependent on our pre-event structure and implementation.

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Find New Non-Dues Revenue Streams for Your Organization with This Free Guide

Struggling to generate revenue beyond membership dues? You're not alone. Our free guide, The Ultimate Guide to Non-Dues Revenue for Associations , offers practical strategies to help your organization boost financial health. Inside, you'll explore creative ways to generate income, including: Educational offerings tailored to your audience Event-based revenue opportunities Job boards that drive engagement and income Corporate sponsorship ideas A checklist to evaluate and strengthen your current a

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Ticketing Technology for Festivals

Event Industry News

Emerging festival ticketing technologies and new applications of existing technology are some of the biggest trends in the festival industry. With the right festival ticketing and registration mix, you can gather data to enhance the festival goer’s experience, reduce ticket fraud, and decrease entry waiting times. Enhancing the Event-Goer Customer Experience.

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The Two Most Important Conversations We Had With Associations at ASAE

Wild Apricot

Many of the associations we chatted with at the 2018 ASAE annual meeting had two issues in common - can your association relate? Here's what they told us, and the solutions we discussed with them.

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Avoid the Pitfalls of Change Management

Associations Now

At #ASAE18, leaders spoke openly about the numerous challenges of leading through change. Communication, candor, and a party or two can help. Making big changes at an organization starts at the top. But leaders need to spend more time considering how change plays out at the middle and lower levels as well. That was one of the takeaways of one of the strongest and most challenging Learning Labs I attended at last week’s ASAE Annual Meeting & Exposition.

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Five Lessons for Diving Into Innovation

Idea Architects

While visiting A u stralia recently, I ha d the chance to watch a platfor m diving competition. The co mbin ed artistry and athleticis m achieved fro m great h e ights is tr u ly a mazing. In preparing for an u pco ming talk on innovation, I realized so me parallels exist for those div ing into potentially u ncharted waters with their innovation p urs uits.

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Forecasting Failures Are Costly: Heres How To Fix Them

Speaker: Dave Sackett

Traditional budgeting and forecasting methods can no longer keep pace with today’s rapidly evolving business environment. Static budgets, rigid annual forecasts, and outdated financial models limit an organization’s ability to adapt to market shifts and economic uncertainty. To stay ahead, finance leaders must leverage a future-forward approach—one that leverages real-time data, predictive analytics, and continuous planning to drive smarter financial decisions.

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Twickenham Stadium shortlisted for London Venue Awards 2018

Event Industry News

Twickenham Stadium is one of London’s premier conference and event venues and a unique destination for delivering inspired business and social events of all types. With excellent facilities, Twickenham can effortlessly cater for large-scale conferences and exhibitions, product launches, truly memorable incentives, private dinners and meetings to name a few.

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Here’s What You Need to Know About Wild Apricot Security

Wild Apricot

We explain some of the key procedures Wild Apricot uses to keep your data secure, as well as some steps you can take to keep your information safe online.

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New Hotline Supports Families of Children With Hearing Loss

Associations Now

Looking to help the families of children recently diagnosed with hearing loss, the Alexander Graham Bell Association for the Deaf or Hard of Hearing launched its Listen-Learn-Link hotline. As part of the federal government’s Early Hearing Detection and Intervention program , almost every infant in the U.S. is screened for hearing loss before being discharged from the hospital.

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3 Ways Associations Can Benefit from Programmatic Advertising

Association Adviser

How well do you know your digital audience? More importantly, is your association using the data you already have about your member and website visitors to provide a better online experience while earning more non-dues revenue? Programmatic advertising uses specialized technology to collect data about your site’s users’ characteristics. This group data is used to facilitate the automated buying and selling of display ads through a dedicated ad network The more you know about your website visitor

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The Everyday Donor: Unlocking Prospecting Segments Through Behavior Analysis

Speaker: Tim Sarrantonio, Director of Corporate Brand

Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!

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Guest blog: Top tips on planning and delivering a successful event

Event Industry News

By Victoria Phillips – Event Co-ordinator at drp. When planning and delivering a successful event there are so many crucial elements that go into each stage. When a client brief lands on your desk, you have to ask yourself what are all of the elements that need to be considered in order for the event to really come alive? What are the key objectives the audience should walk away with?

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How We Hold Ourselves Accountable to the Future

Association Success

We need actionable measures in place to navigate incoming trends for associations. As association professionals, developing an ability to navigate the future is becoming more critical by the day. We all have strategic plans serving as drivers for change, and a belief that we’re doing our best to take mega-trends and micro-trends and put them into usable operational plans that provide value for our members.

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A Changing of the Apple Guard: Gala’s in, Red Delicious Is Out

Associations Now

New projections from the U.S. Apple Association find that the Red Delicious Apple is losing momentum among U.S. consumers, putting Gala on top, and the Honeycrisp variant not far behind. Apple is always in the news, it seems. But for once, we have a news story that talks about the actual fruit—not the company inspired by it. The U.S. Apple Association recently revealed that the Red Delicious apple, a ruby-colored stalwart of the orchard, has fallen off the top of the tree.

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Could Your Association Staff be Potbound?

Smooth The Path

This Spring we hauled all of our house plants outside to the picnic table and repotted them. A few plants were very overdue for some attention and had become potbound. You may be familiar with this phenomena, the roots of the plant grow so much that when you pull the plant out of the pot the roots themselves keep the pot shape. Many plants do not like being pot bound.

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2025 Association Survey Results Report

GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals. Get your copy of the 2025 Association Survey Results Report to see how your organization measures up: The biggest challenges associations are facing Membership retention trends and non-renewal insights Strategies for automatic renewals and reinstatements Shifts in member engagement tactics Why members are joining (and sta

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Crewsaders 10K Club

Event Industry News

No, its nothing to do with what happens on an aeroplane. This is about rewarding crew members who have all completed 10,000 hours onsite building events around the United Kingdom. As part of Crewsaders 10 th Anniversary Family Fun Day celebrations at the Heart of England Conference and Events Centre at Fillongly, six more Crewsaders staff were awarded their celebratory Tag Heuer watches.

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Create a Communications Request Form to Make Life Easier

Nonprofit Marketing Guide

Carly Matthew. Last month Kivi did a webinar called “Simple Rules” for Communications Directors: How to Create Easy Routines, Speed Up Your Work, and Get More Done, Painlessly. We asked if anyone had any examples of how they make their work easier and Carly Matthew at The Crisis Center in Iowa City, Iowa had a great one! She developed a Google Form that program staff use to tell her about a variety of things from social media post suggestions to events to graphic design requests.

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Are Tattoos Becoming Less Taboo at Work?

Associations Now

A recent study says people with visible tattoos have less trouble finding a good job than they used to, but another suggests that some employers still take an old-school view. For generations, conventional wisdom said that visible tattoos and professional work environments don’t mix. But the conventional wisdom may be changing. At least one recent study found that tattoos that can’t be hidden behind clothing are no longer a deterrent to finding a job.

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Broken Association Processes Fracture Member Engagement

Smooth The Path

Three years ago a membership manager wrote a warm welcome letter for all new members to receive. This letter explained the benefits of being a member and how to get involved. After a bit of deliberation, the staff felt the letter would be more effective if the Executive Director signed it. About four months ago, the membership manager decided to forgo the cost of the mailed letter and converted the letter to an email.

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Turn Messy Data into a Strategic Asset with This Essential Guide

Is messy, outdated, or duplicate data making it harder to track engagement, revenue, and performance? Poor data quality can slow your organization down and prevent you from making informed decisions. With The Dirty Data Guide , you'll discover: Practical steps to clean your data and maintain accuracy over time. A checklist to help your team implement data hygiene best practices.

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Event Genius Pay fuels rise in RFID payments at UK festivals

Event Industry News

While RFID has been delivering invaluable changes across the event landscape in Europe and the United States over the last 10 years, the UK market has been slow to follow. There’s a fear about upsetting proven cash/credit card processes, and ticketholders, at events in this country. But as cashless and RFID based systems become more prevalent in everyday life, contactless payments in pubs, shops and public transport for example, ticket buyers, particularly those under-40, are coming to expect it

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Download Now: Foresight is the Future of Governing

Association Adviser

Download at FutureofGoverningeBook.com. Association Adviser is excited to debut a new eBook in collaboration with Jeff De Cagna, FRSA, FASAE, of Foresight First, LLC. Foresight is the Future of Governing is a free electronic resource that questions detrimental orthodox beliefs of association governing and argues that societal transformation requires boards to focus their attention on the most critical work of stewardship: understanding, anticipating and preparing for the future through the consi

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Create Memorable Events That Leave Your Attendees In Awe

Associations Now

It’s no longer enough to offer traditional sessions delivered by top-notch speakers; give your attendees a meeting to remember. Nowadays you’re competing even more for your meeting attendees’ time, attention and money. And those attendees expect way more than a conference packed with traditional sessions. They want an event to remember. How can you rethink your meeting and create a new memorable experience that is the perfect fit for your unique attendees—while still meeting their educational, n