Sat.Feb 25, 2023 - Fri.Mar 03, 2023

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Could Your Board Benefit From Spring Training?

Associations Now

While you may think spring training is only relevant for professional baseball players, it’s a good training tool for boards too. One leadership and communication expert shares how spring training, or consistent training, makes for more effective boards and stronger associations. It’s officially spring training season for Major League Baseball. But this type of training isn’t just for professional athletes.

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How to Generate Non-Dues Revenue from Sponsorships

Higher Logic

The post How to Generate Non-Dues Revenue from Sponsorships appeared first on Higher Logic. Associations that diversify their revenue streams beyond member dues are much better positioned to keep a robust staff and explore new programs. Generating non-dues revenue (NDR) from email and community sponsorship can be a game-changer. The post How to Generate Non-Dues Revenue from Sponsorships appeared first on Higher Logic.

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User-Generated Content for Associations: Part I

Association Adviser

Welcome to UGC 101! The first of this two-part series will dive into what user-generated content is and how to begin mining for that content. Then, Part 2 will show you how to build your community as a foundation for mining the best UGC. The pandemic changed the way we approach just about everything in […] The post User-Generated Content for Associations: Part I appeared first on Association Adviser.

Content 147
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Why continuous software updates mean ROI for your association

Nimble AMS

Imagine w hat would happen to your organization if your outdated association management software (AMS) suddenly imploded. M embers couldn’t pay their dues , n ew members couldn’t join , and no one could participate in your online community. Your association would see a decline in member engagement , retention , and recruitment. U ltimately, yo ur organization would experience a sharp decline in ROI.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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How to Build a Membership Portal in 3 Easy Steps

Raklet

Membership portals are great platforms to provide a unique place for your members and keep your engagement rates high. You. The post How to Build a Membership Portal in 3 Easy Steps appeared first on Raklet - All-in-one platform to grow your audience.

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Self-Assessment Tools & Programs for Your Association’s Members & Customers

WBT Systems

Many of us progress through our careers with little official guidance. Unless you’re working with a coach, your next steps in professional development aren’t always clear. Enter self-assessments.

Tools 296
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Ask Better Questions

Spark Consulting

I recently had the opportunity to participate in Association Charrette , a project of Vista Cova, facilitated by Lowell Apelbaum. Most commonly used in design focused industries (architecture, urban planning, landscaping), charrettes “…serve as a way of quickly generating a design solution while integrating the aptitudes and interests of a diverse group of people.

Industry 195
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Bipartisan Legislation Introduced to Expand Charitable Deduction

Associations Now

The Charitable Act would expand and extend the expired non-itemized deduction for charitable giving and ensure that Americans who donate to charities and other nonprofits can deduct that donation from their federal taxes at a higher level than the previous $300 deduction. This week, Senators James Lankford (R-OK) and Chris Coons (D-DE) introduced bipartisan legislation to expand and extend the expired non-itemized deduction for charitable giving.

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ChatGPT Isn’t Ready for Prime Time, But an Upskilled Team Will Be

.orgSource

The introduction of ChatGPT from Open AI makes for jittery breakroom conversation. An AI whose vocabulary is limited to customer service platitudes doesn’t seem so threatening. But when the chatbot can write an essay, that’s another story. Back in 2017, McKenzie reported that: “By 2030, 75 million to 375 million workers (3 to 14 percent of the global workforce) will need to switch occupational categories.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Can Culture Assessment Results Be Skewed?

PROPEL

Culture assessments measure one moment in time, so there will always be external factors that can push the scores in one direction or another, but for the most part these variations will be at the edges. Once you run a culture assessment and look at your results, you may be hit with a lingering feeling of doubt—is this really an accurate picture of my culture?

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Playing Around with AI: ChatGPT and Text to Image

GrowthZone

Have you tried ChatGPT or Canva ’s Text to Image feature yet? We posed this assignment to both platforms: Write a funny blog article about how association executives can use ChatGPT to write blog articles. This article includes an example of one of the images created with Canva’s Text to Image. Here’s the unedited blog article ChatGPT wrote: Hello, association executives!

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Use Your Member-Referral Program to Drive Recruitment and Engagement

Associations Now

Member-referral programs can help associations expand their communities. One membership expert shares some strategies for developing a referral program that benefits new and current members. Members can be your best asset for recruiting other members. Knowing firsthand what your association offers, they can talk up the benefits of membership to their colleagues.

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The New Question You Want To Be Asking Yourself

Elevating Engagement

There is a question that we’ve been asking ourselves for decades now. What do our members need? What do they need when they are new members? What do young professionals need? What do members and attendees need at each career milestone or organizational milestone? What do they need now that that critical regulation has changed? You get the picture. Sometimes we even ask them, “what do you need?

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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What AI REALLY means for associations

PROPEL

Paul Roetzer is the author of Marketing Artificial Intelligence: AI, Marketing, and the Future of Business and founder of the Marketing AI Institute. In this fascinating conversation, we discuss his years of researching and predicting the impact of AI, his thought on “Responsible AI Principles” and what it all means for associations. Listen below, and subscribe wherever you listen to podcasts.

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7 Things You Need to Know about Emotional Support Animals in 2023

Association Alert

What you can’t do: Breed, size, and weight limitations may not be applied to an assistance animal. Pet conditions and restrictions such as pet deposits cannot be applied to assistance animals. You may not ask an applicant or tenant to: Provide access to medical records or medical providers or Provide detailed or extensive information or documentation of a person’s physical or mental impairments.

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Good Reads You Might Have Missed: Working With Meeting Vendors

Associations Now

Associations’ relationships with meeting vendors have shifted in recent years. Check out a few highlights from the back catalog. Whether they’re exhibiting their products and services on the tradeshow floor, lending a helping hand in executing the event, or sponsoring what’s happening on stage, vendors play a key part in the event ecosystem. The problem is, that ecosystem has been a little challenging of late, in part because of the shift to virtual and then hybrid events, which has changed the

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Business Travel: The Most Common Mistakes to Avoid

The Journal by EXEC

Business travel can be an exciting and productive experience, but it can also come with its own set of challenges. Many things can go wrong during a corporate trip, from unexpected delays and language barriers to lost luggage and canceled flights.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Even 100-Year-Old Organizations Can Embrace Innovation

PROPEL

This is the third post in a new series of case studies that showcase several different ways in which we have worked with a client to solve a particular presenting culture issue. This organization was strong, but they had hit a point in their history where they were not responding quickly enough to opportunities in their industry as they emerged. They ran the WorkXO culture assessment.

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Association Successfully Recovers ALL Attorney’s Fees From Unit Owners Who Refused to Pay Attorney Fees

Association Alert

Recently, Attorney Naomie Kweyu Husch Blackwell LLP, scored a huge bench trial win in a southeastern Wisconsin circuit court on a foreclosure and money judgment action. Summary If you want the best chance of collecting outstanding assessments, late fees, interest and attorney fees, you need to be organized, have a collection policy and follow your documents.

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Fragrance Group Launches Robust Data-Gathering Effort

Associations Now

The Fragrance Creators Association’s Policy Insights Program centralizes industry data to better anticipate advocacy and member needs. A trade association has introduced a new program for data gathering that’s designed to improve strategic and advocacy decision-making. The Fragrance Creators Association launched its Policy Insights Program in late January as a way to centralize disparate information around regulations, legislation, consumer behavior, and supply-chain issues.

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Skyrocketing Costs Squeeze Event Budgets

Velvet Chainsaw

Credit: iStock Event organizers are feeling the pinch as industry suppliers, venues and transportation companies rebound from the pandemic. Travel costs are rising due to strong demand (led by the leisure sector). Following are considerations gathered from industry media, meetings market surveys and anecdotal reports from Velvet Chainsaw Consulting clients.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Horry County leads state in number of HOA complaints filed, report shows

AMG

Imagine living in the county with the most HOA complaints in North Carolina, with 25% of all complaints statewide coming from your own area. That’s how residents of Horry County feel. Is your county in the top 3 most complaints filed? Find out by reading this article.

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Are Scholarships the Key to Gaining Younger Membership?

Multiview

Have you thought about creating a scholarship to bring younger members into your trade association? Typically, people would naturally join a trade association to connect with others in the industry, but with social media filling this need today, the value in membership isn’t always obvious to younger generations.

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Five Ways to Match Your Hiring Practices to Your DEI Goals

Associations Now

Hiring employees isn’t everything when it comes to DEI efforts, but it can be an important step when hitting your broader goals. Here are some strategies to keep in mind as you consider inclusion through the lens of recruiting. Is your association encouraging a broad range of employees to join the organization—or is it trying to, and finding that the recruiting process is leaving people out?

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Association Networking Tips to Forge New Connections

MemberClicks

Imagine you decided to join a professional association for the first time. You were ready to meet other professionals, learn and boost your career. Only there’s just one problem: As the weeks and months have gone by and you’ve attended association events or checked out their online program, you haven’t really interacted much with other members. Now, imagine that this is what your members are experiencing.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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Lawsuit claims "negligence" in massive Miami Gardens condo fire

AMG

Living in a Florida condo seems like a risky idea these days, with another major disaster happening to Miami Condos. A fire has broken out and left around 200 people without homes. Are the managers to blame? Read more to find out.

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Action must follow the decision

Effective Database

Action must follow the decision When I work with my clients on their projects (whether system selection, system implementation, or other data management projects), I emphasize to them how important decision-making is. We can't move if we don't make choices, and if we don't move, we can't make progress/improve things.

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Virtual Customer Service Initiatives Aim to Boost Membership and Engagement

Associations Now

The Snow and Ice Management Association’s online office hours and “valet service” are designed to remove barriers for those creating or renewing memberships. The Snow and Ice Management Association recently launched a pair of virtual tools to better engage with members and increase membership. One initiative is weekly “ office hours ,” during which SIMA staff members are available for two hours to help current members access the association’s products and services, or speak wit

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