Higher Logic
JULY 20, 2022
The post It’s a Matter of Trust: How to Keep Members Believing in You appeared first on Higher Logic. Our recent guest on the Member Engagement Show podcast, KiKi L’Italien, has thoughts on the value of trust for associations, and how it needs to be cultivated, not just built once. . The post It’s a Matter of Trust: How to Keep Members Believing in You appeared first on Higher Logic.
Nimble AMS
JULY 19, 2022
Is your association staff satisfied in their current roles? Do they feel overworked or stressed? According to a Community Brands Association Trends Study , 78% of professionals reported higher than average workloads. To address this growing concern, 40% of the professionals surveyed planned to invest in modern technology to streamline work processes through automation. .
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Association Adviser
JULY 21, 2022
Reputation has always mattered. Regardless of the industry, a good or bad reputation can make or break organizations of any size. In decades past, it may have taken months or even years for word to get out about a bad reputation, so there was ample time to deal with it. Today, however, word of an […]. The post What is Reputation Management? appeared first on Association Adviser.
Wild Apricot
JULY 19, 2022
Over the years, your nonprofit is bound to grow and change! Nonprofit bylaws help to remove uncertainty from those changes by starting your nonprofit from a solid foundation. But what are bylaws for a nonprofit in the first place? If you’ve never.
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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
WBT Systems
JULY 18, 2022
A constant theme pops up in posts and reports about professional development and the workplace—skills. Upskilling, reskilling, skills gaps, skills training, skills-based credentialing.
Association Universe brings together the best content for association members and organizers from the widest variety of industry thought leaders.
.orgSource
JULY 19, 2022
We’re all challenged for time. If you wonder why members aren’t more engaged with your association, that’s one big reason. There aren’t enough hours in the day. When you want volunteers to serve on a committee or support an initiative, it’s critical to give them a rewarding return on the investment. A skilled facilitator can […]. The post The Right Facilitation Skills Make Meetings Meaningful appeared first on.orgSource.
Wild Apricot
JULY 22, 2022
Small to medium sized clubs — those run by a handful of part-time staff or volunteers — use club management software as an inexpensive way to automate nearly all of their administrative work so they can get back to what’s important:
Membersuite
JULY 19, 2022
We are very excited to be exhibiting at this year’s ASAE Annual Meeting & Exposition in Nashville, TN! After an unimaginable two years that challenged us in every way, we’re ecstatic to reconnect face-to-face and are proud that our event engagement company, Event Farm , helped make this possible as ASAE’s event safety partner. For any conference first-timers, ASAE Annual is where thousands of association professionals and industry partners gather to exchange time, resources, strategies, sol
Nimble AMS
JULY 22, 2022
Members want more content. As an association, you have an opportunity to develop thought leadership content, building organization awareness, and credibility , while also meeting your members’ content needs. But how should your association organize the way members and non-members receive your content? . According to the Community Brands 2022 Association Trends Study , there’s currently a disconnect between how members and association professionals perceive content is being personalized. 53% of
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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.
PROPEL
JULY 18, 2022
In this episode of the Association Mashup: Conversations at the Intersection of Technology and Culture, Stefanie Keuser, CIO at the American Psychiatric Association, shares her wisdom as a relatively recent hire. We cover how she manages culture from her perspective, the hybrid workplace, her particular interest in cybersecurity, and don’t miss her advice for women technologists in the association.
AMG
JULY 18, 2022
Summer is here. It’s time to welcome longer days and warmer temperatures. With the heat rising, it’s also time to start thinking about ways to keep your house cool and ready for the long, hot days ahead. Follow these tips on how to stay cool in extreme heat, both before summer hits and in the middle of a hot spell. ???????? ?????? ???????? ???? ??????
GrowthZone
JULY 19, 2022
by Frank Kenny. There is a real problem in the chamber industry. It’s conformity. Just about every chamber offers networking events, member promotions, business training, member-to-member discounts, etc. This strategy of duplicating what other chambers offer is safe because it doesn’t get you criticized or laughed at. But it doesn’t help your organization stand out.
Association TRENDS
JULY 22, 2022
Is holding significant cash too much of a good thing? With inflation spiking, decision-makers at associations and nonprofits are under pressure to eke out as much return as possible. Explore the best way to size and invest operating reserves. Click here for a link to this podcast episode and transcript today!
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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!
CMA Solutions
JULY 21, 2022
Imagine walking up to someone’s house unannounced and knocking on the front door. Will they answer or peer through the window and wait for you to go away? Or will they open the door and interact with you? More importantly, will they buy what you’re selling? Welcome to email marketing. It isn’t new and shiny, but it returns $40 for every dollar spent.
Achieve
JULY 21, 2022
Between the dozens of responsibilities that crop up within the course of running a nonprofit organization—from cultivating donors to event planning—filing tax returns probably isn’t at the top of your list of priorities. However, organized and accurate accounting is critical to your nonprofit’s operations because it allows you to uphold your tax-exempt status. .
AMG
JULY 21, 2022
New Legislation Protects Homeowner and Condo Associations Rights Imagine no longer being able to collect assessments from property owners to pay for maintenance of a dam. What if your volunteer association board was prohibited from enacting reasonable rules or setting a policy about fencing, setbacks, and architectural changes? Consider the chaos if your community governance documents were suddenly voided.
Multiview
JULY 21, 2022
To say that customer service is the core value of an association is an understatement — especially for your vendor and member relationships. According to studies, 96% of consumers see customer service as a priority when to begin or continue doing business with a company. And though trade associations and non-profits don’t have direct customers, they do have members and vendors that are relied on for revenue, sponsorships, volunteers and more.
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
Ngage Management
JULY 18, 2022
Through each of our growth spurts, we assess the needs of our clients and work to ensure that every expansion of our team is strategic and purposeful. As CEO, Tobi Lyon has said Ngage creates positions to attain appropriate talent rather than onboarding employees just to fill a space. The intention behind this is to drive our values and deliver crafted solutions and collaborative support to our client organizations.
Reid All About it
JULY 22, 2022
The weekly list of free educational events and resources for the association community…. Because I’m away next week, I’m not publishing Association Brain Food on Friday, July 29. This edition includes all the free events I could find for the next two weeks. I’ll be back on Friday, August 5. Membership benchmarking. Marketing General Inc. (MGI) released the 14 th edition of their Membership Marketing Benchmarking Report.
Effective Database
JULY 20, 2022
How to avoid the "IT black hole" Going all the way back to my days as an association staffer (more than 30 years ago) I've encountered what I call the "IT black hole." The IT black hole is where technology issues go to die. Perhaps you've experienced this.
Spark Consulting
JULY 18, 2022
Coming in at number 6 in the all-time list of top ten Spark blog posts: Explaining Marketing to a Kid. The original post was inspired by a fun activity the association I was working for at the time created for “take your kid to work” day: a career scavenger hunt. The kids had to find the participating staffers around the building, and each of us had prepared a short activity to help them understand what we did all day.
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The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.
Robert Skrob
JULY 18, 2022
How do you hold onto a customer for longer, so they buy from you more often? Click here to find out. Twenty years ago, my marketing mentor, Dan Kennedy, taught me, there are three ways to increase revenue in your business. Generate new customers Increase transaction size Improve customer purchase frequency. Number one, generating new customers is what most businesses.
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