Sat.Feb 08, 2020 - Fri.Feb 14, 2020

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Is a Conference Ombuds Program Right for Your Association?

Associations Now

Attendee safety is a top priority for associations, which is why some are hiring conference ombuds to serve as a confidential and neutral resource for participants who want to share concerns. Every association wants their conference attendees to feel safe and welcome at their events. But, at the same time, if an attendee does face harassment or witnesses other unwelcome behavior , there needs to be a system in place that allows a conferencegoer to easily report it.

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How to Set Up a Membership Directory With Photos on Your Site — Easy Template

Wild Apricot

If you're looking to add a membership directory with photos to your site, you can do it in Wild Apricot's website builder. This easy to follow step-by-step guide will give you a simple template.

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Teach Members & Customers How to Succeed as an Online Learner

WBT Systems

Teach Members & Customers How to Succeed as an Online Learner. Read more about Teach Members & Customers How to Succeed as an Online Learner.

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What Your Organization & Exhibitors Can Learn from Event Data

Membersuite

Event and attendee data provide solid evidence of the interests of attendees and the performance of exhibitors as well as valuable information about industry trends. Here are a few insights that your association can learn from your event data.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Association Brain Food Weekly: 2.14.20

Reid All About it

The weekly list of free educational events and resources for the association community… This got me thinking and maybe it will get you thinking too… How do you measure progress in your career? Nilofer Merchant says, “Money is a shitty metric for work. Only you can find the right one.” Not a vanity metric, but a meaningful one. I can’t measure what I’d love to measure so I’m still thinking.

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Get to Know Ideation in Higher Logic Community: Your Tool for Effective Feedback

Higher Logic

When our organizations are guided by end-user feedback, we’re more effective, we create more satisfied members and customers, and ideally, we increase our revenue. We all know getting feedback from our audience is essential, but with the current tools we have at our fingertips, like surveys, individual phone calls, or one-off emails, the feedback loop can be hit or miss.

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Why you should turn the office complainer into your champion

Association Success

Admit it. We’ve all done it. We’ve all complained at work. If you read the latest and greatest in leadership books, they would tell you this is a sign of poor organizational culture, and while I do not disagree, where others see a problem, I see potential. Complaining is a gold mine. When I hear someone complain, what I hear is someone who: Sees a problem.

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Helpfulness, Openness, and Generosity Are Spreadable

Smooth The Path

When I was six years old, my parents were trying to find a good house to rent, at a reasonable price, in a good school district. In rural New Hampshire, I have to imagine that there were not a lot of homes that fit these criteria. As my mom tells it, they finally found a house they very much wanted to live in. She and my dad were talking to the homeowner, and his wife asked if she could take me to see the cows (the homeowners rented out their fields to a local farmer).

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How to Write a Sponsorship Letter (+ 7 Templates)

Wild Apricot

Ready to get into the wild and exciting world of sponsorship? Here's a complete guide to writing a sponsorship letter to help you get started.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Podcast: Accessible Content is Just Good Content

Association Adviser

Accessible content isn't widely talked about in associations, but it's on the mind of Carmen Collins, senior social media & brand talent manager for Cisco. The post Podcast: Accessible Content is Just Good Content appeared first on Association Adviser.

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Four Strategies to Help Boost Your Self-Confidence as a Leader

Associations Now

Don’t let the hard knocks define your leadership strategy. From good health to tracking your wins, try these strategies to help build your self-confidence over time—so you’re well-positioned for even bigger wins. Anyone, even CEOs, can experience a burst of self-doubt that has them second-guessing their decisions. In those times, how do you find that inner self-confidence and build upon it?

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A love letter from Nimble AMS

Nimble AMS

Don’t be fooled by the others – I’m the perfect partner for you. I know there are many AMSs after your love, so I’ve written this letter to you to show why I’m the one who can make your dreams come true. My dearest association professional, You work hard to engage with your members and achieve your association’s mission. You deserve association management software that shows its love everyday.

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When Productivity and Effectiveness Leave You to Go Out to Lunch

Smooth The Path

Some days Productivity leaves me to help someone else. Often The Muse leaves with Productivity because they like partying together. Seeing an empty office Effectiveness takes a half day so he can go home and eat chips and binge watch Netflix. With those three gone, Procrastination moves in and trash talks To-Do List. Have you ever noticed that some days are a fight?

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Top 5 Ideas to Make Conferences More Fun for Attendees

Association Adviser

Your association’s annual conference is one of your members' most anticipated yearly events. Here are 5 fun conference activities sure to keep attendees coming back. The post Top 5 Ideas to Make Conferences More Fun for Attendees appeared first on Association Adviser.

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How the Coronavirus is Affecting Work in Asia-Pacific

Associations Now

With the coronavirus causing quarantines in China and putting other Asian cities on high alert, staff are working from home, taking precautions, and looking for workarounds to keep up with job duties without risking infection. Webcast: Community Conversation Around Coronavirus On February 19, ASAE will be hosting a complimentary webcast on the impact of the coronavirus on associations.

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Effective Facilitation: Define Your Work

Idea Architects

What do you do? It’s an oft-posed simple question. Responses frequently default to job titles or a bullet list of responsibilities. Such surface level answers mask the deeper purpose or meaning at the heart of our work. Simon Sinek addresses this with his simple Golden Circle framework discussed in his book Start With Why and his popular TEDx talk on the topic: “When most organizations or people think, act or communicate they do so from the outside in, from WHAT to WHY.

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Getting Your Constituents to Opt-down vs Opt-out

HighRoad Solution

Oh, the dreaded. "Unsubscribe". button. If you’re in charge of your association’s. e. mail. m. arketing. efforts. , it’s the one link that you’re praying your members and prospects don’t click. After all, your emails contain valuable information about upcoming programming, industry insights, and ways to become more involved in your association. So, when they do click on that button to opt out, th. eir connection to you can start to fizzle.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Springing toward the Spring ’20 release of Nimble AMS

Nimble AMS

Here’s what customers can expect in our latest release. We’re more than halfway through the Winter and that seems like the perfect time to start talking about the Spring ’20 release of Nimble AMS. During our previous release, customers were introduced to advanced taxation capabilities. Additionally, great strides were made toward making Nimble AMS a global player with our internationalization feature, and the Nimble AMS Lightning Store advanced the e-commerce experience for association members.

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Turn Member Influencers Into Industry Ambassadors

Associations Now

If you have members who are influential in your industry or profession, consider putting them to work as ambassadors. A look at some roles to consider them for. Influencer marketing isn’t just for A-list celebrities and social media personalities with tens of thousands of followers. Inside an association, an influencer might be anyone from the CEO to a new member with a small network of highly engaged followers, otherwise known as a “micro-influencer.”.

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Facilitation Friday #1: Defining Your Work

Idea Architects

Note: Every Friday from now through the end of 2020 I will offer a post about effective program design and facilitation drawn from the workshops I often lead on these topics. You can inquire here about a customized session for your organization. What do you do? It’s an oft-posed simple question. Responses frequently default to job titles or a bullet list of responsibilities.

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5 reasons Aptify is the ideal AMS for organizations

Aptify

Learn about the capabilities your IT team needs to support your evolving organization. Aptify association management software helps IT teams work efficiently and effectively to support large organizations with complex, evolving processes. Your organization has a large IT team for a reason. Most likely, it’s because the organization has complex, evolving processes and you need to be able to configure and modify your technology systems to support those processes.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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4 qualities to look for in your AMS vendor

Nimble AMS

Before you choose association management software, consider these important software vendor characteristics. Features and functionality are important in your AMS, but equally important are your software vendor’s values. Here are four traits that make the difference between a so-so vendor and one that truly helps move your association forward. When you’re looking for a new association management system (AMS), you likely have a list of feature and functionality requirements.

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Four Tips for Staying Healthy While Traveling

Associations Now

Whether you’re flying across the country or across the world, it’s important to take steps to ensure your health while traveling. Read on for a few expert tips. Feeling nervous about traveling given the recent headlines about the Wuhan coronavirus? It’s understandable, but the risk of getting the disease is far from the only health-related concern that business travelers need to keep in mind before, during, or after a big trip.

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RIP John Haydon

Beth Kanter

The nonprofit tech & marketing world has lost one of its legends, John Haydon, from cancer. If you do any work on digital strategy for nonprofits, you most likely knew John’s work and influenced by it. I had the honor of knowing John for more than 12 years and working with him – he also did the graphics design for my first Facebook Page.

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Guide Your Chapters to Event Success

Mariner Management

Back in November 2019, we used a post on how chapters could amp up their events to build a webinar on the topic with Billhighway. It turned out to be one of our most popular webinars ever, Adding Snap, Crackle & Pop to Chapter Events. Now, its been turned into a 3-part series. What’s behind this story? Get enough chapter leaders together and eventually you’ll hear them complaining about low attendance at chapter events.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Four Organizational Capabilities to Pursue on Your Digital Transformation Journey

Delcor

Sometimes it can be hard to remember that technology is supposed to make our lives easier and more productive. As technology has become a pervasive part of our personal lives, we often find it causing frustration or even slowing us down. When we can't figure out how to get our printer to print on both sides of a sheet of paper or we can't get our phone to connect to our car's audio system via Bluetooth, it is annoying.

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How to Make Succession Strategic

Associations Now

Executive transitions can be uncomfortable for boards and CEOs alike. But they’re also opportunities to think about an organization’s future. Nonprofits tend not to spend a lot of time talking about CEO succession , and there are some obvious reasons for that. No successful CEO wants to contemplate leaving, and no board that’s comfortable with its current CEO wants to dedicate its already scarce resources to thinking about a problem where none is seen to exist.

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Peak User Group Conference 2020:Hit eLearning Out of the Park!

CommPartners

CommPartners’ Peak User Group Conference started in 2018. After meeting clients face-to-face, and receiving positive feedback from participants, we knew this was something we wanted to repeat. So, we created a biennial, in-person learning and networking event that would bring together all the associates we work with within the eLearning space. Now we have arrived […].