Sat.Dec 16, 2017 - Fri.Dec 22, 2017

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Sales Operations Demystified: What It Is, Why It Matters, and How To Do It Right

Wild Apricot

What is Sales Operations? Sales operations refers to the unit, role, activities and processes within a sales organization that support, enable, and drive front line sales teams to sell better, faster, and more efficiently. Through strategically implemented training, software tools and engagement techniques, sales ops leaders enable sales reps to focus more on selling in order to drive business results. .

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Yes, Virginia, there are gaps between member expectations and association technology.

YourMembership

The way we connect, communicate, learn and shop is ever-changing. Consequently, your association members have a heightened level of expectation for flexibility, convenience and personalization in everything they do. But, association experiences are struggling to keep up with these growing member expectations. In our recently released Digital Member Study, we surveyed more than 1,000 association members.

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Turn Your Community into a Content Marketing Engine

Higher Logic

Once considered a fad, content marketing has proven it’s “King” and shows no signs of slowing down. In a world where no one wants to be sold to, content marketing is an effective way to get your brand and story in front of your target audience through thoughtful, relevant and timely content that helps meet their needs and solves their problems. With 2017 coming to a close, now is a great time to revisit your marketing plan and amp up your content initiatives.

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How a Rocket Scientist Built a Culture of Curiosity and Collaboration

WBT Systems

If you’ve ever felt overwhelmed by a big project or worried about a new online learning initiative turning into a big failure, leave it to a rocket scientist to put things into perspective for you. Imagine having to safely land a 2,000-pound, $2.5 billion rover on Mars after it hurtled 354 million miles through space and plunged into Mars’ atmosphere at 13,200 miles an hour.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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The 5-Step Process to Create a Successful Nonprofit Landing Page

Wild Apricot

If you’d like to set up a landing page to increase donations (or any other type of goal), I’m going to cover the five steps that will create a successful nonprofit landing page, including examples from nonprofits who have found success.

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More Trending

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The Characteristics of an Admired Leader Told Through Song

Higher Logic

Photo by Mohammad Metri on Unsplash. Music is powerful. It can alter moods, inspire, bridge divides, and bring people together. It also has an uncanny way of sticking with us.

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Association Brain Food Weekly: 12.22.17

Reid All About it

The weekly list of free educational events for the association community… I heard the bells on Christmas day. Their old familiar carols play, And wild and sweet the words repeat. Of peace on earth, good will to men. . ~Henry Wadsworth Longfellow. Thanks for being a loyal reader of Association Brain Food Weekly. Wishing you and yours a merry holiday season!

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7 Expert Tips to Design the Perfect Virtual Meeting in a Multicultural World

Wild Apricot

If you’re working with an international team and looking to make your virtual meetings more productive, here are seven helpful tips based on Multicultural Leadership expert Erin Meyer's research.

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Who’s responsible for the skills gap?

Aaron Wolowiec

Last week, the American Staffing Association released its most recent edition of American Staffing Association Workforce Monitor. The survey of 2,000 adults found most Americans believe schools, employers and the government share responsibility for the workplace skills gap. But respondents also think individual accountability is a contributing factor.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Mel Gibson Sued by Voltage Pictures Amid 'Professor and the Madman' Legal War

Association Success

The actor and the film's director Farhad Safinia are being accused of "willful conspiracy to unlawfully hijack control of" the film's distribution. read more.

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Our Gift to You! Happy Holidays from the Portage Group.

Portage Group

If you'd like your copy of Customizing the Membership Experience white paper, send us an email at dtarasca@portagegroup.com #AssnChat #Membership #MembershipExperience #WhitePaper #Customization #HappyHolidays.

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Letting the Future Guide the Present

Eric Lanke

I had a good discussion with my Board chair this week. We're looking ahead to our next Board meeting and it's time to start framing an agenda for the discussions that will take place there. At the end of our discussion we had settled on something that should not only keep our Board focused on the future, but create a structure within which we can take action today.

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Bright Idea: Digital data

Aaron Wolowiec

Annual reports are the nemesis of many organizations. In today’s digital world, does anyone read print copies? What about PDFs? Realizing the traditional yearend report is becoming obsolete, the Equipment Leasing and Finance Association went digital.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Start Preparing Your Association Now for 2018

Smooth The Path

When we come back to the office January 2nd, it will be too late. Too late to reflect on 2017 and plan 2018. That sounds odd, doesn’t it? As of January 2nd, we will still have more than 360 days to go. Surely it cannot be too late. When we come back to the office January 2nd, we will be in high gear again. Everyone will clamor for our time. Urgent projects will come due.

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Customizing the Membership Experience white paper is available.

Portage Group

The Association Trends In-Focus by The Portage Group is a research series summarizing the top trends facing Canadian associations today. It also explores some of what is being done to address these challenges and opportunities so that associations like yours can be better positioned to survive – and thrive – well into the future. To get your copy, send us an email at dtarasca@portagegroup.com.

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What’s In Your Culture Playbook?

Jamie Notter

People tell me all the time that culture change is hard. And while it may be hard work, I will tell you right now—it’s not as hard as you think. When we do our culture consulting , we help clients come up with a clear set of culture priorities for aligning their culture with what drives their success. The step after that is to develop a culture playbook that has a set of clear action steps for completing that alignment.

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Use Marketing Technology to Solve Members’ Problems Before They Are Perceived

Association Adviser

Photo by Paul Skorupskas on Unsplash. When deciding whether or not to renew or become a new member, cost is usually not the main decision point, Vivian Swertinski of Informz and Elizabeth Arritt of the American Association of Airport Executives explained. “‘This is too expensive’ is not the problem,” Swertinski emphasized during her and Arritt’s presentation entitled, “Whoa!

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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#Teamexaqueo’s Top 10 Employer Brand Insights of 2017

Smooth The Path

As 2017 comes to a close, we want to reflect on the content we’ve shared this year to help you achieve your employer brand goals. From wellness programs to company culture, here are the top 10 insights from #teamexaqueo that will help you kick off the new year strong! 1. CULTURE, EVP AND EMPLOYER BRAND: EXPLAINING IT LIKE A TWO-YEAR OLD With the help of literally hundreds of experts, learn the simplest way to understand the differences between culture, EVP and employer brand. 2.

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Justifying your Learning Management System with Outcomes Reporting

Forj

We understand the pressure that association executives face when asked to justify their expenditures. We also understand that a Learning Management System is not a small purchase. Our solution to assist association executives with justifying the expense of an LMS, EvaluPac, recently won the Gold Brandon Hall Excellence in Technology Award for “Best Advance in Technology for Testing or Learning Evaluation”.

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Part 2 – Dealing with Challenging Association Members

GrowthZone

You can’t change people, but you can change the way you deal with them. Uncomfortable situations with difficult co-workers, members, and board members are part of day-to-day challenges for association professionals. Use techniques featured in the second of our 4-part blog series, How to Deal with Challenging Members , to handle whatever is thrown your way.

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Training Isn't the Answer

Association Adviser

Every day, it seems, another high profile case of sexual harassment comes to light. And then there are the many workplace complaints of sexual harassment that are no less harmful to women but, perpetrated by mid-level managers, don’t get the same attention as the one’s involving celebrities and CEOs. The experience of women working in Ford Motor factories, as reported by Susan Chira and Catrin Einhorn in The New York Times , makes us aware that a hostile workplace is not unusual and can be creat

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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How to a Strike a Work-Life Balance

Association Success

Sometimes taking a break is harder than it sounds. Let’s talk about the elusive work-life balance. When was the last time you took a vacation? I mean a real one, where you disconnected from your phone and ignored your email? What about at weekends - are you the first to leave on a Friday or do you stay in the office until the cleaner comes in? Or do you work from home, where work and the rest of life blurs together?

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Pricing Your eLearning Materials: Subscription versus One-Time-Fee Models

Forj

When marketing eLearning materials at an association for continuing education purposes, you’re handed a unique benefit: a membership list and potentially a required certification for members to maintain. Many associations and continuing education providers still face the challenge of getting members to purchase education from them. By taking the time to choose your eLearning pricing strategy carefully, you can increase your chances for success in getting more members to purchase your eLea

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Merry Christmas!

GrowthZone

May the sights and sounds of Christmas work their merry magic in your heart! The post Merry Christmas! appeared first on GrowthZone.

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Wise Words from the Corner Office

Association Adviser

We’ve had a fun and interesting year speaking to association executives of all backgrounds and departments about how they arrived in their positions, what they love about their jobs and what challenges them. To close out 2017, we’re looking back at some of the most thoughtful insights these association professionals have shared: On creating content for members, by members: Meena Dayak, American Public Power Association.

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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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Why We Are Creating an Innovation Center

Association Success

NCARB is going to be testing Lean through a Lean framework - here's how! Humans are not very good at imagining the future. Indeed, TIME magazine mused in 1951 that “By the 21st Century our people doubtless will be squint-eyed, hunchbacked and fond of the dark” – a vision which has happily not (yet) been substantiated. When it comes to creating initiatives, making plans, and envisioning projects, we cannot assume that we know how they will turn out, or how they will be received.

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Justifying your Learning Management System with Outcomes Reporting

Forj

We understand the pressure that association executives face when asked to justify their expenditures. We also understand that a Learning Management System is not a small purchase. Our solution to assist association executives with justifying the expense of an LMS, EvaluPac, recently won the Gold Brandon Hall Excellence in Technology Award for “Best Advance in Technology for Testing or Learning Evaluation”.

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Holiday Vacation Exit Strategy: How To Take A Break

Beth Kanter

The holidays are almost here. It should be a time where nonprofits and their hard working employees welcome some much needed downtime. Vu Lee in a recent guest post on the Guidestar blog has issued a call to inaction suggesting that nonprofits should give the week off to staff. He offers some good reasons why: making up for working long hours all year; compensate for low pay; improve morale; and boost individuals’ resilience and productivity.