Sat.Sep 19, 2020 - Fri.Sep 25, 2020

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What to Do When You Inherit a Career Center: 10 Things You Should Do Now

Association Adviser

Ten steps to shape and maintain your online career center into a resource that serves your members’ career development needs and improves membership value. The post What to Do When You Inherit a Career Center: 10 Things You Should Do Now appeared first on Association Adviser.

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The Attendee’s Learning Journey Begins, Not Ends, with Your Virtual Conference

WBT Systems

The Attendee’s Learning Journey Begins, Not Ends, with Your Virtual Conference. Read more about The Attendee’s Learning Journey Begins, Not Ends, with Your Virtual Conference.

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Rethinking Revenue: Your Membership Plan

Spark Consulting

What happens when your membership plan becomes reality? Join me and Dana Anaman (National Association of Professional Insurance Agents) Wednesday, September 30 at 10 am ET as we take you through our journey to increase membership for the National Association of Professional Insurance Agents. We’ll discuss how we approached membership recruitment, onboarding, engagement, retention, and renewal – the full membership lifecycle – to increase membership.

Revenue 397
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Our Customer Reviews Make Higher Logic a G2 Leader in Online Community Management

Higher Logic

The post Our Customer Reviews Make Higher Logic a G2 Leader in Online Community Management appeared first on Higher Logic. Find out why G2 named Higher Logic an Online Community Management Software leader for the 6th quarter in a row. The post Our Customer Reviews Make Higher Logic a G2 Leader in Online Community Management appeared first on Higher Logic.

Review 315
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Association Brain Food Weekly: 9.25.20

Reid All About it

The weekly list of free educational events and resources for the association community… I’m not publishing Brain Food next Friday (10/2) because I’ll be hiking in southern Utah, so this edition includes all the events I know about in the next two weeks. Virtual conference communications survey. The ASAE Communication Professionals Advisory Council requests your participation in a short, 11 question survey to help the community understand the challenges of planning virtual conference comm

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4 steps to consider when moving data

Association Success

I will be the first to admit it, I hate to move. Houses, apartments, furniture, out of an extremely comfy chair — moving is oftentimes a huge chore. Moving data can often be more painful and awkward than lifting the heaviest piece of bedroom furniture. That said, after moving and integrating data from three different CRMs, it’s often a necessary evil that, if done well, can come with some tangible rewards for customers and associations. .

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The Community Manager’s Guide to Understanding Community Analytics

Higher Logic

The post The Community Manager’s Guide to Understanding Community Analytics appeared first on Higher Logic. If you want to grow your online community, develop a strategic approach to tracking your community’s analytics. The post The Community Manager’s Guide to Understanding Community Analytics appeared first on Higher Logic.

Strategy 156
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Ask Us Anything: Association Podcasts

Association Adviser

We answer your questions about starting an association podcast to spread industry knowledge, connect with more people and improve your association's brand. The post Ask Us Anything: Association Podcasts appeared first on Association Adviser.

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42 Free Nonprofit Webinars for October 2020

Wild Apricot

Here are all the free nonprofit webinars happening in October 2020 that the Internet has to offer.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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How to hire people who fit in

Association Success

To maintain your company culture, you need to hire people who fit in. . If someone doesn’t agree with the culture or is resistant to certain practices, it’s going to be difficult to build an environment where everyone collaborates and works toward the same core purpose. MORE: Your association needs a well-defined core ideology to grow. Here’s how to get there.

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101 Technical Glitches and Counting

Smooth The Path

After speaking at hundreds of in-person presentations, I’ve learned a thing or two about what can go wrong in front of a crowd of expectant listeners. My computer didn’t always play nice with the venues’ projectors. I saw that Powerpoint may not look the same on another computer as it did on mine. A few times, the audio cut out or squealed when I got too close to a speaker.

Video 128
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Q&A: Planning for an Uncertain Content Year

Association Adviser

Answers to what's on association executives' minds regarding strategy & planning, virtual events, and member surveys from our Aug 2020 benchmarking webinar. The post Q&A: Planning for an Uncertain Content Year appeared first on Association Adviser.

Content 148
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[WEBINAR] What a Difference Strategy Makes: Behind the Scenes of American Psychological Association’s 2020 Virtual

Velvet Chainsaw

A virtual experience successful beyond their wildest dreams? You bettcha. Hear from two key executives from the APA on how they strategically turned a challenge into an opportunity to bring their community together like never before. They themed each day around relevant content, particularly via general sessions, and turned networking on its ear. Exhibitors?

Strategy 105
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Technology Considerations for Moving to a Virtual Office

Delcor

The COVID-19 crisis has forced many organizations to move to a virtual office on a temporary or indefinite basis. These organizations have leveraged digital workplace tools to get work completed, communicate, and collaborate all from outside of a physical office. During that time, surveys have indicated employees feel more productive working from home.

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Fulfilling the Promise of Virtual Networking with Online Communities

Smooth The Path

The association industry is rapidly figuring out how to deliver learning virtually. But the other promise of in-person meetings, creating connections, is one area that has been tougher to address digitally. Likely as we solve this problem, we will develop many options for virtual networking during virtual events and other synchronous and asynchronous methods.

Examples 117
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What Is a Hybrid Event?

MemberClicks

If you’re starting to think about what events will look like in 2021 and beyond, you’re not alone. But it’s not so much a question of when we’ll be able to get together in large groups again, as it is a question of what the virtual side of events will look like. Yes, the COVID-19 pandemic has certainly accelerated our need for online events, the idea of a hybrid event with both in-person and virtual components has been around for years.

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The 5 qualities of a successful remote culture

Association Success

With COVID-19 changing the working world for the foreseeable future, organizations around the world are adjusting to the flexibility working remotely brings. Not only does working remotely increase productivity, lower costs and improve employee retention , it also opens the opportunity for a wider pool of applicants. That’s why we asked Wall Street Journal-bestselling author Robert Glazer to join us for “ How to build a world-class remote team ,” a virtual workshop that will share key principles

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Webinar Recap: Top Trends to Increase Non-dues Revenue and Membership Dues in 2021

ReviewMyAMS

Guest blog by Tirrah Switzer, Association Advocate, Community Brands Last week, YourMembership and ReviewMyAMS hosted a partner webinar to discuss top trends to retain your existing membership dues and examples of how associations are effectively increasing non-dues revenue. Teri Carden, Read more. Tags: AMS. associations. revenue. membership.

Revenue 98
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AMS basics: What’s the difference between cloud and on-premises hosting environments?

Aptify

W hen it’s time to look for your next association management software (AMS) system, one thing you need to decide is what hosting environment you want. Do you want your AMS hosted in the cloud or on-premises? It’s important to understand the differences between the options before you make a decision. So, let’s take a look at some key aspects of the two hosting environments.

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What exactly does a CRP do?

Mariner Management

On a flight a while back, CRP Tanya Coogan was sharing the usual pleasantries with a fellow passenger when the conversation turned to their respective occupations. Tanya was surprised when the gentleman, who turned out to be a high-level executive, introduced himself as a board member on a national non-profit organization. As a CRP, Tanya was thrilled to see someone so inspired by his volunteer role that he led with that part of his life instead of his high-level executive position.

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4 trends to adopt for an effective membership strategy

Association Success

As any association leader knows, the membership economy is far from new. Yet this centuries-old concept has gained new traction in today’s economy as for-profit businesses and traditional associations work to earn buy-in from potential members. . The reasons behind the membership economy’s booming success are complex, but break down to four key trends.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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Making Your Virtual Event Interactive: 4 Things to Try

Eplys

While there are certainly many benefits of hosting a virtual event, the one downside is that they are typically — just by nature alone — less interactive than in-person events. But that’s not to say they can’t still be interactive! There are many tactics you can try and activities you can incorporate to better engage your online audience. Below are just a few ideas….

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What is a Sales Funnel and Why Should Associations Use It?

GrowthZone

Sales Funnel: A method (using software) to guide a prospective customer through a series of stages, ultimately converting them to a member, sponsor, customer, etc. It’s described as a funnel because it’s large at the top, tapers through the middle, and narrows at the bottom. The process begins with a broad pool of prospects. At each stage, the pool narrows.

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Data Integration For Associations, Thanks to Highroad Spark

HighRoad Solution

2020 has been like the tornado in The Wizard of Oz, ripping us all up from our familiar lives and depositing us in a strange new world. Your members are depending on you now more than ever. They need you to offer support, networking opportunities, and programming tailored to their evolving needs. They also need to know that you’re out there, providing a strong voice for the industry and striving for a prosperous future.

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Here’s the No. 1 thing we learned from Arnie Malham

Association Success

At AssociationSuccess.org, we are super interested in a few things: the importance of culture, thought-leadership that helps us grow and the ability to make mistakes. These just so happen to be the expertise of Arnie Malham , an international speaker, the award-winning founder and CEO of Better Book Club , and author of “ Worth Doing Wrong: The Quest to Build a Culture That Rocks.” .

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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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An Employee Resource Group that Honors Who You Are, Exactly As You Are

Association Adviser

Workplace diversity is more than just casual conversation. Here's how one company uses Employee Resource Groups to encourage diversity & inclusion. The post An Employee Resource Group that Honors Who You Are, Exactly As You Are appeared first on Association Adviser.

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How to Curate a Virtual Conference

Leading Learning

One of the challenges with virtual conferences – particularly with there now starting to be many, many more of them as a result of the COVID-19 pandemic – is that it is pretty easy for them to feel like bunch of Webinars strung together. The topics covered in each session are obviously somewhat related, and there may be some interesting chat conversation in each session, but even when all of that happens within a single platform, it can still feel like a pretty fragmented experience.

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[On Demand] The Playbook to Planning Your Virtual Event

MemberClicks

If you missed our webinar last week, The Playbook to Planning Your Virtual Event , good news.it’s now on demand! Two MemberClicks marketers, Callie Walker and Colleen Bottorff, shared the playbook they built with their team after planning a one-day virtual educational experience (MC Thrive) earlier this year. (And we’re about to do it again in October, register here !).

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