Wild Apricot
JUNE 5, 2018
We created this guide for any organization looking to implement a membership model. Over the past decade, we’ve helped thousands of membership organizations successfully set up and grow their members. This guide contains everything we’ve learned. If.
YourMembership
JUNE 7, 2018
Is there anything more satisfying than crossing off an item on your to-do list? Whether you color-code your checklist, or you’ve ditched paper for an electronic checklist, many would say, “No, there isn’t anything more satisfying.” There are many different types of checklists – chores, vacations, dating. Then, there’s our work checklists. You probably have.
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Spark Consulting
JUNE 5, 2018
Who do you consider to be your members? That seems like an easy question: “Anyone whose dues are current,” right? But if you dig a little deeper, it quickly gets a lot more complicated. Do you offer a grace period? Are there ways to pay other than money? What about the people in your profession or industry who haven’t paid? What about the people who support those in your profession or industry?
WBT Systems
JUNE 5, 2018
Time’s up! GDPR—the European Union’s General Data Protection Regulation—went into effect on May 25, 2018. Since the EU approved GDPR on April 14, 2016, association technology firms have had lots of time to prepare for GDPR. In this post, we describe what your technology providers should do to help your association comply with GDPR. We also provide tips on some of the things staff should do to help their associations comply with GDPR—just in case you haven’t done them already.
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d
Higher Logic
JUNE 5, 2018
If you are under the impression that “set it and forget it” is a successful strategy for using marketing automation software, I release you from this spell. People will say one of the benefits of marketing automation software is that you can simply put the software in action and then let your automated campaigns go their merry way. But just because you have the ability to set your automation rules and then forget about them doesn’t mean this type of strategy will be the most effective.
Association Universe brings together the best content for association members and organizers from the widest variety of industry thought leaders.
World Class Boards
JUNE 6, 2018
There’s a perception among some that association/non-profit CEOs are less sophisticated than their corporate sector counterparts because they aren’t as highly paid. The belief is rooted in the idea that the true rock stars only go for the big bucks. I believe the opposite is true. Effective association/nonprofit leaders must practice leadership in its truest sense to succeed, while for-profit leaders can get away poor leadership and be successful in spite of it.
Eric Lanke
JUNE 4, 2018
Two weeks ago, in Step Four: Discussing the Strategic Implications, Part 3 , I continued a description of a Scenario Planning exercise my Board chair and I decided to conduct at our most recently completed Board meeting. I ended the previous post with a comment that I would reveal in a future post the second decision we had made to help our Board focus their discussion on the strategic implications of our four scenarios at our upcoming Board meeting.
AMR Management Services
JUNE 5, 2018
I started as a Brownie in Girl Scouts and eleven years later, as a senior in high school, I reached the highest award in Girl Scouts — The Gold Award. During this time, I gained valuable skills and.
Association Success
JUNE 7, 2018
Beware of political risks when exploring new global markets. In 2003, widespread protest broke out around me in Azerbaijan, a country formerly part of the Soviet Union. Violence erupted just a few blocks from my office with clashes between protesters and the police, the torching of cars and mass arrests. The country’s capital was brought to a standstill, and the work of our organization was set back for weeks.
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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
World Class Boards
JUNE 6, 2018
There’s a perception among some that association/non-profit CEOs are less sophisticated than their corporate sector counterparts because they aren’t as highly paid. The belief is rooted in the idea that the true rock stars only go for the big bucks. I believe the opposite is true. Effective association/nonprofit leaders must practice leadership in its truest sense to succeed, while for-profit leaders can get away poor leadership and be successful in spite of it.
GrowthZone
JUNE 5, 2018
Employee evaluations don’t have to be unpleasant. In fact, the process is the ideal opportunity to boost employees’ empowerment and work together to find common ground. It’s imperative to stay as positive as possible during the process. It’s not helpful to spend time telling an employee what they have done wrong for the past year. After all, it should be a conversation, not a speech.
Smooth The Path
JUNE 7, 2018
When surveys stop working but you still need to learn more about member’s challenges, problems, opinion, needs, wants, and goals. Related: Quantitative points to the starting line, qualitative illuminates the path. You analyzed member data and conducted surveys, here’s what is next. Helping members answer the questions that matter most. The post When is it Time to Turn to Qualitative Member Research?
GlowGlobally
JUNE 8, 2018
The American Society for Quality continues to expand its engagement and strengthen member and customer relationships throughout the MENA region attracting new members, retaining them and building a larger stakeholder base. The core of this success is getting the strategy and planning right. Join us on June 26th @ 10am Eastern for a LIVE 45-minute webinar presented by Carmen O’Neill, Certification Offerings, ASQ Global, and Kavitha Prabhu, Director Association Management & Consultin
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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.
Association Success
JUNE 4, 2018
Some association cultures are destined to fail. What does a healthy workplace culture look like? It can be hard to picture your ideal working world. But I bet we can all think of what we don’t want in a workplace. I’m going to relay my experience of working for an organization that got culture wrong, in the hope that we can all learn from their mistakes.
GrowthZone
JUNE 7, 2018
Quote Notes for Associations , is a sharable, strategically-selected collection of famous (and not so famous) sayings to inspire and motivate. Engage your members and prospects with dozens of motivational quotes that can be used in blog articles, newsletters, and across social media. They’re perfect for: Social media posts (think #MondayMotivation).
Smooth The Path
JUNE 5, 2018
I have moved around enough that I have friends all over the place. When my husband and I got married, friends from high school, college, grad school, and a few different jobs were all in attendance. It was super gratifying to see how well my friends all got along. Generally speaking, we like our friend’s friends. The members of our associations are the same.
Velvet Chainsaw
JUNE 4, 2018
We design experiences for our customers. So why don’t we design experiences for ourselves? Have we missed the obvious? (I confess: I have!). As conference organizers, why can’t we also have a fun, fulfilling, and collaborative experience planning and designing the conference? Well, we can and should! And our planning team members should too. Six Ways To Design Your Experience Too.
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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!
Association Success
JUNE 6, 2018
The unexpected result of a digital publication manifesting into a virtual conference. The virtual conference that AssociationSuccess.org held for the first time in November shared the same characteristic of pretty much anything we’ve ever done: it was an experiment. We had no idea what was going to happen (something I am far more willing to admit after the fact, as the ol’ fake it till you make it adage rings a particularly resounding bell.).
Mizz Information
JUNE 5, 2018
You should write a blog post about this! It’s an insight that I think would be good to expand on. — Ernie Smith (@ErnieSmithAN) June 4, 2018. When one of your favorite writers suggests you should write a blog post about something, what do you do? Obviously, you write it, even if your brand new puppy is busily alternating between chewing every available cord in the room and your feet, in spite of the five chew toys arranged around him.
Membersuite
JUNE 7, 2018
One of the best things about MemberSuite is our people. Meet one of our software engineers, James Lee.
Beth Kanter
JUNE 6, 2018
Note from Beth: Blocking out time for your nonprofit’s staff to do planning and work on areas like organizational culture is essential for success. Designing the meeting so it is effective and encourages team-building can be tricky. Here’s some terrific advice from Sarah Axelson. How to Design an Effective Staff Retreat: A Lesson from Life – Guest Post by Karen Axelson from ETR.
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
SOS Association
JUNE 4, 2018
By Melody King. Events Director. About Melody. We often find that catering can be somewhat overwhelming. Whether your company is ordering for a monthly meeting, annual conference or special event, there are ways to simplify your catering needs and save money. With literally hundreds of food options, spanning dozens of menus, it can be tough to determine where to start.
Robert Skrob
JUNE 6, 2018
I just got off the phone with a prospective client for the first time. His team is generating more than 10,000 new members a month. That’s awesome — a great effort and commendable result that’s getting them featured in many marketing industry speeches. What isn’t getting featured is the fact that this same company is losing 9,500 members each month.
Reid All About it
JUNE 8, 2018
The weekly list of free educational events and resources for the association community… In a recent post, the American Alliance of Museums asks, “ Is ‘tax-exempt’ becoming a dirty word? ” They point to a series of articles documenting “changing attitudes towards nonprofits in general and museums in particular.” Although the article is written for a museum audience, as 501(c) cousins, associations also need to keep an eye on this issue.
Beth Kanter
JUNE 4, 2018
Is your nonprofit grappling with digital transformation of its programs and operations? BoxWorks 2018 is just over three months away on Aug 29-30 in San Francisco and the nonprofit sessions are a great place for learning about digital transformation (and networking too.). The good news is that your nonprofit can request a full scholarship. The first 800 eligible nonprofit leaders will receive a full scholarship (a greater than $1000 cost savings)!
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The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.
SOS Association
JUNE 4, 2018
By Melody King. Events Director. About Melody. We often find that catering can be somewhat overwhelming. Whether your company is ordering for a monthly meeting, annual conference or special event, there are ways to simplify your catering needs and save money. With literally hundreds of food options, spanning dozens of menus, it can be tough to determine where to start.
Higher Logic
JUNE 7, 2018
There are T-5 months until Higher Logic’s 9 th Super Forum , which for our team, feels like waiting for a birthday: It can’t get here soon enough. This year, things will look a bit different at Super Forum. Super Forum 2018 will be the same event we all love, maintaining its core as the premier private collaboration event in the industry. As always, Super Forum will be a place to connect with peers, share insights in the field, and improve Higher Logic knowledge.
Jamie Notter
JUNE 8, 2018
Some of you may have seen the recent announcement that WorkXO, the company Maddie and I created with Charlie Judy back in late 2015, has recently been acquired by the online survey company, QuestionPro. Several people have asked Maddie and me about our reaction. Our reaction?! We’re super excited!!!! A company that we helped create just got acquired.
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