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Is it Time to Refresh Your Value Proposition?

GrowthZone

Test your message externally with member research (via a survey or focus groups): Have trends shifted? Have your member’s biggest worries or needs changed? How satisfied are members with the services that you say you do well – that your VP is based on?

Survey 60
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Focus on Members Who Love You the Most

Associations Now

In Friday’s general session, Amanda Kaiser of Kaiser Insights LLC shared her experience in getting inside the minds of members for better recruitment and engagement. Kaiser specializes in qualitative member research, mainly conducting in-depth member interviews for associations.

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Strengthening Member Engagement: Tips From an HR Consultant

Fonteva

One of our main areas of expertise is internal employee engagement and productivity. The same best practices used to engage staff internally can and should teach you a thing or two about boosting external engagement with your members.

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Membership Dues Increases: Strategies to Grow Your Revenue

Sequence Consulting

However, when considering member research, caution is advised. It is widely acknowledged in market research that individuals do not always follow through on what they express, mainly when it concerns pricing. Their opinions may differ when answering a survey compared to when they have to make a payment.

Revenue 72
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3 Steps to Get Association Boards to Challenge S.O.W.S. & Sacred Cows

SCD Group

Consider member research (not a quick emailed survey) to analyze member needs and association programs. Ideally, this is a telephone survey of randomly-selected members, former members and potential members. or Sacred Cow to a more valued program or service could benefit your members and the association.

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AMS Platforms: A Comprehensive Guide for Associations

Fonteva

An AMS platform will have a full profile on each of your members, providing you with not only robust member profiles but also give insights to help you identify and pursue membership goals, like improving your member renewal rates. Association Software vs. AMS Platform. Data-driven decisions.