How Members’ Website Expectations Have Changed (And How You Can Keep Up)
Higher Logic
AUGUST 10, 2017
Don’t remember what Facebook was like in 2004? If that fails, they want to contact your association in the same ways they contact major brands – via email, social media, or phone – instead of being forced into using a single channel. Social media has empowered people. It was text-heavy and clunky.
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