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Library Groups Say LinkedIn Policy Changes Could Violate Users’ Privacy

Associations Now

Library patrons have long had access to resources from Lynda.com, now known as LinkedIn Learning. But library organizations warn that a platform policy change could violate both patrons’ privacy and librarians’ ethics code. Until now, library patrons could access the courses with only a library card number, according to ZDNet.

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Protech Associates Creates “Tier 1 Support on Steroids”

Higher Logic

In early 2015, Protech Associates Director of Customer Care Matt Bruffey recognized the need to improve the customer support experience. Bruffey launched the Protech Users Group (PUG) in July of 2015. Based in Columbia, Maryland, Protech Associates, Inc. Our support was really a communications black box,” said Bruffey.

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WBT Systems’ TopClass maintains position as #1 LMS for Associations

WBT Systems

TopClass LMS had previously been named the Best Association LMS in 2015. TopClass LMS provides turnkey integration with association management systems (AMS), ecommerce, digital libraries, globalization, audience segmentation, mobile responsiveness, social learning, virtual classrooms, webcasting tools, and event management features.

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Event Technology Awards this Thursday at 7:00pm (GMT)

Event Industry News

The Event Technology Awards (ETA)’s eighth edition will take place this Thursday 5 th November. The calibre of entries this year highlights the role technology has played in helping to adapt the industry to serve new demands post-Covid-19. Here are some of the finalists: 2Heads Global Design nominated for the Event Technology Awards.

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Library Group Aims to Reeducate Public on Its Profession

Associations Now

As innovative maker spaces seem to be pushing out book stacks in school libraries, the American Association of School Librarians posits that there’s room for both—and that certified school librarians are the most qualified professionals to give students the best of both worlds. But there’s so much more to today’s libraries.

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Does Email Equal Engagement?

Higher Logic

With new technologies, community platforms and collaborative tools, some people say email is going by the wayside. In our 2015 Community Benchmarking Report , we set out to discover if there’s a connection between email and collaboration and, if so, what exactly it is. Can old fashioned email spur your community’s engagement?

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A Kick-Ass Community Manager Q&A

Higher Logic

Megan Keane , Membership Director, NTEN: The Nonprofit Technology Network (NTEN). Bethany Lister , Community Program Manager, NTEN: The Nonprofit Technology Network (NTEN). In 2014, ACUHO’s board reevaluated the association’s committee work and the online community concept came up—we launched in June 2015.