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What seems like the most difficult piece of the Build-Measure-Learn Cycle to you? Putting together a low-fi, low-cost, low-effort prototype? Figuring out what measurements will be meaningful? Making the persevere – pivot – kill decision? In my experience, it’s usually choosing your metrics. Why is that hard? There are LOTS of options, and it can be difficult to know which ones are actually going to deliver the data you need to prove or disprove your hypothesis about audience, p
Contributed by Alexis Shea When a Category 5 hurricane is barreling toward your community association, the last thing you want to discover is that you are unprepared. Resident life and safety may be at risk in the coming days or hours. As a portfolio community manager with experience managing associations in both Florida and Hawaii during natural disasters, I’ve found implementing a disaster preparation plan early on can limit property loss, reduce risks, and speed the association’s rec
In 2025, relevance is everything. Associations are up against ever-increasing competition for member attention—one of the top three challenges associations reported facing in this year’s Association Adviser Benchmarking Survey (report coming soon!) was combating information overload or cutting through the clutter.
Running a successful community association involves juggling many responsibilities – ensuring residents are happy, maintaining common areas, and keeping operations running smoothly at all times. But one crucial area that often gets overlooked and could be a significant source of risk is wage and hour compliance. Getting it wrong when it comes to association staff can lead to costly lawsuits, government investigations, and significant financial penalties.
Struggling to get members to open or engage with your emails? You're not alone. Our free Best Practices for Email Marketing guide offers practical tips to strengthen your email strategy and improve engagement. Inside, you'll learn how to: Write subject lines that increase open rates Build scannable, mobile-friendly designs Choose send times that fit your audience Personalize content with Smart Newsletter Use Message Report data to refine strategy This guide helps associations and chambers create
So it’s summertime, which means Dean’s ignoring responsibility , I mean, busy with his commitments tied to his volunteer responsibilities with ASAE, so you get the membership musings from our strategist, Nikki Golden, CAE. I think about membership a lot, obviously, as I work in the association management space and everyone’s livelihood generally relies on it.
Twenty-six outstanding chamber of commerce professionals have joined the distinguished ranks of Certified Chamber Executives (CCE), the highest honor in the chamber industry. These leaders were formally recognized for their achievements during the Awards Show last week at ACCE’s Annual Convention in Philadelphia. Established more than four decades ago, the CCE designation represents the pinnacle of professional excellence in chamber leadership.
Twenty-six outstanding chamber of commerce professionals have joined the distinguished ranks of Certified Chamber Executives (CCE), the highest honor in the chamber industry. These leaders were formally recognized for their achievements during the Awards Show last week at ACCE’s Annual Convention in Philadelphia. Established more than four decades ago, the CCE designation represents the pinnacle of professional excellence in chamber leadership.
More top executives are leaving the corner office, or passing on the job. Stronger supports, and better clarity about culture, can help. So, um, heard any stories lately about organizations that suddenly had to fill a CEO vacancy? I don’t want to pile on the now-infamous tech CEO who resigned his post after being caught on a kiss-cam at a Coldplay concert with a woman not his wife.
Let’s be honest. Most strategic plans look impressive in board binders. They have glossy covers, inspiring mission statements, and pages of carefully worded goals. But too often, they collect dust—and without action, strategy never leads to true organizational excellence. Meanwhile, the world changes. Member needs shift. New competitors enter the space.
With the rise of vacation rental websites such as Airbnb and VRBO, many condominium association leaders wonder what they can do to limit, or prohibit, short-term rentals in their building. The answer is straight forward, but there is a catch. The association must amend its condominium documents to prohibit short-term rentals. This issue was the subject of a Florida Supreme Court case called Woodside Vill.
A Guide to Email Marketing for Nonprofit Associations Strengthening Your Mission with Smart, Strategic Communication In today’s fast-paced digital world, email marketing for nonprofit associations is one of the most effective and affordable ways to reach supporters, build relationships, and drive action. Whether you want to boost volunteer engagement, increase donations, promote events, or grow your nonprofit membership, email offers a direct and measurable channel to get your message across.
Nonprofits are under more pressure than ever to demonstrate financial accountability while continuing to expand their impact. Traditional budgeting models often fall short, reinforcing silos, limiting flexibility, and stalling growth. Enter collaborative budgeting: a dynamic, team-driven process that enables smarter resource allocation and builds financial resilience at scale.
At this year’s ACCE Annual Convention in Philadelphia, three standout chambers of commerce took home the coveted “Best in Show” honors during the annual Awards Show. These awards spotlighted the most impactful communications projects submitted to the 2025 Awards for Communications Excellence (ACE) program. The ACE program has long served as a benchmark for excellence in chamber marketing and communications.
I recently attended the AMC Institute’s “AMCs Engaged” meeting (shout out to Savannah, what a beautiful city, heat and all). One of the many presentations aimed at association management company (AMC) leaders focused on the release of AMCI’s guidance on the integrated association management model. The e-book, How Integrated EDs/CEOs Work in the AMC Model,… The post Unlocking the Power of Partnership: The Integrated Association Management Model first appeared on AMR Management Services.
As a nonprofit leader, evaluating technology solutions to support your mission is no small task. It’s more than just adopting software; it’s picking the right partner that will amplify your efforts, save time, and empower your supporters. With its innovative approach to fundraising, Bonterra DonorDrive is empowering nonprofits to scale their impact faster and more efficiently.
The challenge of bridging the gap between marketing and sales teams is a tale as old as time. If you’ve ever wondered why your marketing and sales departments seem out of sync, you’re not alone. A unified approach—supported by integrated technology—transforms collaboration and drives tangible business results. Below are three impactful strategies to achieve this alignment. 1.
Speaker: Tim Sarrantonio, Director of Community Engagement
There’s more than one way to end the year with impact—and we’re letting you decide the direction. In this "choose your own adventure" community-led webinar, attendees will vote in real time to pick one of three year-end event strategies to explore in depth: Volunteer Appreciation Events 🧡 Peer-to-Peer Fundraising Campaigns 🌈 Mission/Program Celebrations 🎉 Once the path is chosen, we’ll dive into a step-by-step engagement workflow plan tailored to that format, showing how
The move by the International Franchise Association gives it access to a wider membership—including all-important “mumbos.” Earlier this month the International Franchise Association completed an acquisition of one of its largest members and competitors , scaling up its meetings, membership, and advocacy strategies. The finalized acquisition, announced July 1, formally brings the company Franchise Update Media into the IFA fold, though Franchise Update Media will keep its name and brand identity
In January, executive orders to freeze all U.S. international development aid upended an already resource-strapped sector. Overnight, organizations that had spent decades building programs and partnerships found themselves facing existential questions and extremely difficult leadership challenges. At Accountability Lab, we found our co-leadership model gave us an unexpected advantage.
The Meetings Industry Association’s (MIA) has unveiled the shortlist for its prestigious 2025 miaList. The miaList, which has been recognising inspiring individuals and teams since 2011, was open across a record 15 categories – the most in its history – in recognition of the breadth of excellence across the thriving business meeting and events sector.
Digital transformation has become a necessity for organizations striving to grow fundraising revenue and engage their supporters effectively. Yet, many nonprofits grapple with declining event revenue, inefficient software, and the complexity of managing multiple platforms. Bonterra DonorDrive offers a solution built to empower nonprofits, turning their challenges into opportunities with flexible, innovative, and scalable fundraising solutions.
Is your current AMS is creating more problems than it solves? You can lead the change. This eBook shares a customizable letter designed to help you clearly communicate your organization’s challenges, highlight the benefits of a modern system, and make a strong case for exploring a new AMS. Whether it’s outdated reporting, clunky workflows, or member frustration, this resource will help you start the conversation with clarity and position yourself as the advocate your organization needs.
When you think about platforms that can help you understand your members better, Reddit probably isn’t the first that comes to mind. In fact, it might not be on your radar at all. We get it—Reddit has a reputation. It’s known for internet debates, meme culture, and niche hobbyists. But beneath the noise is something far more valuable: candid conversations from real people, many of whom are early-career professionals navigating their industries.
Think bold architecture, bright spaces, and Milwaukee’s creative spirit on full display. That’s Baird Center, delivering fresh city vibes that raise the bar for meetings in the Midwest. Meetings That Do More (in a Space That Does, Too) At first glance, Baird Center is impressive: 1.3 million square feet of flexible space, 52 breakout rooms and a rooftop terrace that overlooks the majestic Milwaukee skyline.
Nonprofits are facing fierce competition for funding amid increased demand for services. We need to find ways to get donors’ and funders’ attention—whether individuals, foundations, or corporations—with a compelling case for support. At Candid, we’ve long believed that one way is to be transparent—publicly sharing information about their work and their outcomes.
When your community hires someone to trim trees, clean gutters, or make small repairs, it may seem straightforward to label them an independent contractor. But under the law, that label doesn’t carry much weight unless certain criteria are met—and getting it wrong can expose your association to unnecessary risk. An independent contractor is someone who performs services for the association but operates with autonomy—setting their own hours, using their own tools, and controlling how the work is
Unlock the Power of Historical Data A Data Revolution: Why Your AMS/CRM Needs a Native Data Warehouse Today’s association leaders need more than real-time snapshots—they need the full story. MemberSuite: A Data Revolution reveals how a native data warehouse transforms your AMS into a strategic decision-making engine. In this free eBook, you’ll discover: The difference between a database and a data warehouse—and why it matters How to gain historical visibility into membership, engagement, events,
Sustainable funding is critical to driving your mission, but outdated tools and clunky processes can hold you back. When fundraising becomes complicated and giving feels frustrating for donors, even your most dedicated supporters can disengage. The result? Fewer gifts, lower donor retention, and stalled revenue growth. Nonprofit teams often spend more time troubleshooting tech than building relationships, while donation experiences that aren’t optimized to meet supporters where they are le
New changes to the condominium electronic voting statute, effective July 1, 2025, create a new framework for condominium voting by allowing owners to submit signed ballots by email. The new statutory changes are far from clear, and practitioners are currently debating the best way to interpret when and how this new voting method is to be used. What is clear is that those condominium associations that have adopted electronic voting are not required to offer the new voting method or to accept sign
Somebody’s paying the tariffs. Looks like it’s you. Source: OptimistiCallie You probably missed V.O.S. Selections, Inc. v. Trump , a little-noticed case that is working its way through the courts. Most investors are not paying attention to this. Maybe they should. The underlying thesis? Congress, not the President, is the only entity empowered to implement tariffs.
Higher education in the United States is entering a turbulent era. Financial pressures—driven by policy changes, tuition increases, and declining public investment—are colliding with growing student needs. As paying for college remains challenging—especially with the costs of essentials like food, housing, and transportation rising— financially vulnerable students increasingly struggle to stay enrolled and complete their degree.
Speaker: Gareth Webb & Phil Selley, Founding Partners at Intouch Business
For many nonprofit organizations and NGOs, managing grants and monitoring projects with spreadsheets and manual processes feels familiar—but is it holding your organization back? As funding requirements become more complex and stakeholder expectations for transparency grow, relying on outdated methods can lead to inefficiencies, missed opportunities, and compliance risks.
When we think about client engagement, we often jump to the big stuff: meaningful conversations, responsive partnership, delivering on what we promised (and then some). And yes—those things matter. But one of the most powerful ways to build trust, strengthen relationships, and sustain momentum isn’t flashy at all—it’s follow-up.
Overview Bridging urgency and innovation White Stork is a veteran-led humanitarian nonprofit delivering critical aid directly to Ukrainians impacted by the war. Founded in 2022 by U.S. Marine William McNulty and his partners, the organization was created to fill urgent, life-threatening gaps in support by distributing NATO-standard first aid kits, evacuating civilians from active war zones, and deploying anti-drone jamming systems to protect medics and frontline responders.
Omaha, Nebraska offers a central location with easy accessibility, making it an ideal and cost-effective hub for national meetings and events. More than $9 billion in new development is reshaping Omaha and the convention attendee experience. Omaha’s airport is doubling in size with a billion-dollar expansion offering passengers international travel options and elevated amenities.
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