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Solving for the New Reality of Engagement: A Holistic Member Experience

Associations Now

Member experience is the combination of all the interactions your members have with your organizationfrom the onboarding process to the way members access their benefits. Understandably, this impacts how members feel about your association. Why Create a Holistic Member Experience?

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Association Brain Food: 4.18.25

Reid All About it

Whether you’re building an onboarding program from scratch, or refining an existing one, this session will offer actionable ideas to help your members feel seen, supported, excited to get connected, and stay involved. More info/register. AWTC Meet & Greet Connect with new faces in the association tech community.

Strategy 270
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Association Brain Food: 11.8.24

Reid All About it

Oren Cass, Understanding America 8 ways of connecting a smartphone can’t deliver. | Join us as we together discuss this critical aspect of America’s workforce as we seek to broaden our understanding of military-to-civilian transition. More info/register (ASAE members only). Ted Gioia A totally on brand 404 page.

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The Evolution of Experience with Marketing Automation

Higher Logic

You’re already trying to provide a positive customer or member experience, and maintain strong communications with them. Let’s start with that first part, about the experience. Put Experience First. People still go to the cinema for the experience, so to compete the experience had to change.

Marketing 262
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The more you know: Salesforce Person Accounts for associations

Nimble AMS

If not, it’s time to discover how Person Accounts can empower your member-based organization. S ome of America’s leading businesses like New York Life, Bank of America, Voya , Philips, Target, and CVS are leveraging Person Accounts to revolutionize reporting.

America 129
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Association Brain Food: 12.6.24

Reid All About it

Host: Carlos Restrepo, MS, CAE, VP of Sales North America, Aevus Speakers: Tasha Van Vlack, CEO & Community Builder, The Nonprofit Hive James B. From transforming member experiences with AI, to streamlining complex systems, to fresh, new approaches to hybrid meetings, this session will spark ideas you can bring to your organization.

Content 213
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Who Remembers AOL? 

.orgSource

Lessons from AOL’s Decline for Associations In the 1990s, America Online (AOL) was synonymous with the internet experience. Associations must take a similar approach: remove barriers to engagement, offer value that aligns with members expectations, and innovate continuously.