Higher Logic

JUNE 29, 2017

Letting your community manager burn out means running the risk of losing your community’s single most vital participant, which could lower member engagement. As engagement grows, management will likely want to see more detailed or result-oriented community reports. You Need More In-Depth Reports.

Team 196

Team Member Engagement Analysis Revenue 196

.orgSource

NOVEMBER 11, 2024

Enhancing Member Engagement Upskilling your workforce isn’t just about operations—it’s about providing better value to your members. AI and digital tools allow associations to personalize member experiences and engage them in more meaningful ways.

Tools 88

Tools Technology Strategy Innovation 88

.orgSource

FEBRUARY 11, 2025

Set Clear Goals and Metrics : Define what success looks like in terms of member engagement, satisfaction, and retention. Leverage Technology to Drive Efficiency and Engagement Technology is at the core of a future-ready organization. This technology enhances member experiences and increases engagement.

Strategy 88

Strategy Survey Technology Innovation 88

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88

Sequence Consulting

APRIL 10, 2024

Reading Time: 5 minutes Member engagement and retention are the ultimate weapons in the battle for long-term success. This article steps up to be your champion in this fight, offering a treasure trove of insights and strategies to turn passive members into enthusiastic participants.

Member Engagement 72

Member Engagement Strategy Survey Discount 72

Nimble AMS

MAY 10, 2022

When you develop quality content, you become a spokesperson for your association members, engaging them through relevant research, opinion articles, case studies, and industry analysis. As a result of your thought leadership efforts, you’ll see an increase in member engagement and retention.

Leadership 174

Leadership Content Social Media Member Engagement 174

Sequence Consulting

APRIL 10, 2024

Reading Time: 6 minutes Member engagement and retention are the ultimate weapons in the battle for long-term success. This article steps up to be your champion in this fight, offering a treasure trove of insights and strategies to turn passive members into enthusiastic participants.

Member Engagement 72

Member Engagement How To Survey Discount 72

Reid All About it

MAY 7, 2021

Genevieve Borello, CAE, Senior Manager, Member Engagement, ACTFL. Let’s discuss design features that can really assist in providing an intuitive experience for your members. Ultimate Member Engagement: The Power of Data-Driven Decision Making. Host: Association Women Technology Champions.

Technology 370

Technology Strategy St. Louis System 370

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Member engagement is everyone’s job.

Report 319

Report Team Course Member Experience 319

Higher Logic

JANUARY 30, 2019

Read about how AARC automated their online community for better member engagement. First step: evaluate the triggers members said contributed to their initial decision to join and analyze feedback data from previous lapsed members to understand potential reasons for not renewing. Members lapsed in the last 7-24 months.

Case Study 149

Case Study Member Engagement eBook Analysis 149

Reid All About it

SEPTEMBER 13, 2024

Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. Challenge your understanding of your association’s members. The data revealed interesting findings about learning.

LMS 270

LMS Revenue Certificate Content 270

Higher Logic

AUGUST 14, 2018

There was no clear way to track retention, understand satisfaction, or analyze member engagement. ASAE partnered with Association Analytics to integrate all data into a consolidated architecture for analysis. Additional data includes community membership and discussion content for text analysis.

Case Study 120

Case Study Analysis System Member Engagement 120

Nimble AMS

NOVEMBER 18, 2019

Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a member experience that rivals that of today’s leading for-profit companies. So how do you create an engaging member experience?

Member Experience 60

Member Experience Strategy How To Learning Management System 60

Higher Logic

AUGUST 28, 2018

The wheel is moving toward a better member experience. Result 1: Your content becomes more relevant to your members. Your members like receiving emails from you when the emails are about something they’re interested in. You can improve your member experience by expanding the scope of your AMS integrations.

Software 159

Software Revenue Illinois Member Experience 159

Reid All About it

MARCH 5, 2021

This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. Hear about the strategies and tools modern associations are using to supercharge member engagement. More info/register. More info/register.

North Carolina 370

North Carolina Certificate Strategy Case Study 370

Reid All About it

JANUARY 26, 2024

Elevating New Member Engagement How well are your new members joining and engaging in your community? Learn about the neuroscience behind impactful first impressions, ways to welcome new members and foster a sense of safety and belonging, and designing a culture that elevates new member engagement in your community.

Survey 264

Survey Strategy Project Education 264

Nimble AMS

APRIL 3, 2022

From helping you create and manage a modern membership experience to supporting order processing, event management, and data analysis, Nimble AMS helps your entire organization. . online member community.?Nimble need to drive continuous member engagement, improve member loyalty, and ultimately grow revenue.? .

Software 121

Software Certificate Technology System 121

Membersuite

MAY 25, 2021

Your AMS isn’t integrated with other systems so staff and leaders can’t access the data and reports they need to understand member/customers and make decisions. You can’t use the AMS to track member engagement—volunteering, events, certification/education and purchases. 4: Research Potential Solutions. 5: Gather Success Stories.

Software 170

Software Leadership Project System 170

Protech

FEBRUARY 26, 2025

In exchange for this loyal, recurring support, associations offer members benefits like exclusive experiences, invitations, discounts, and even free items. Membership management software is designed to communicate with members, track member engagement, manage payments, and deliver member benefits.

Membership Management 52

Membership Management Software Directory Price 52

Reid All About it

SEPTEMBER 2, 2022

. – Member Scoring: The Compass to Your Association’s Member Engagement. The 2022 Association Trends Study by Community Brands shows that the top two priorities for associations are: developing or improving member engagement opportunities and providing a seamless member experience. 1 CAE credit.

Tips 49

Tips Project Technology Education 49

Reid All About it

FEBRUARY 25, 2022

– Business Analysis Skills for Data Analytics (Data Analytics Network). Learn about the value of business analysis practices, communication techniques for interpreting and reporting results, and the business analysis professional role in influencing culture. Tue 3/1 at 12 p.m. 1 CAE credit. More info/register.

Revenue 40

Revenue Analysis Strategy Technology 40

Higher Logic

JUNE 13, 2019

The analysis that goes along with these stats is worth a read and will help you wrap your mind around how organizations can use community to center themselves around their members or customers. The top three business outcomes connected to external community values are: Customer retention (61%). Lower support costs (52%).

Strategy 195

Strategy Report Team Cost 195

Reid All About it

FEBRUARY 11, 2022

Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. What has Changed about the Member Experience? Host: Fridays@4.

Content 39

Content Strategy Technology Tips 39

Membership Marketing

JANUARY 8, 2025

3] Some of the proposed uses of AI include supporting marketing, creating content, delivering more personalized member experiences, and automating responses to inquiries and support requests. At the same time, internal teams could focus more attention on strengthening member engagement and content development.

Marketing 52

Marketing Technology Report Innovation 52

Reid All About it

SEPTEMBER 6, 2024

Hear an in-depth analysis of various practice test formats—ranging from standardized tests to specialized subject exams—and their efficacy in preparing students and professionals alike. Challenge your understanding of your association’s members. Discuss emerging trends in member engagement and learning preferences.

Revenue 270

Revenue Technology Strategy Education 270

MemberClicks

NOVEMBER 1, 2024

Here are some primary goals that content marketing can help achieve: Member Acquisition: Reach potential members by showcasing your association’s value and thought leadership in the industry. Member Engagement: Encourage active involvement in your community by sharing insights, educational content, and industry trends.

Content 52

Content Marketing Social Media Newsletter 52

Sequence Consulting

MARCH 1, 2024

Reading Time: 3 minutes AI In Association Management 2024 As the landscape of AI in association management continues to evolve, the integration of Artificial Intelligence (AI) stands out as a transformative force, propelling us towards enhanced efficiency, deeper member engagement, and more strategic insights.

Association Management 72

Association Management Analysis Member Engagement Strategy 72

Reid All About it

FEBRUARY 10, 2023

The weekly list of free educational events and resources for the association community… Member engagement. Many of us are eagerly awaiting the release of Amanda Kaiser’s book, Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community , on February 14. More info/register. 1 CAE credit.

Blended Learning 39

Blended Learning LMS Ohio Strategy 39

Reid All About it

JANUARY 13, 2023

They explain how these factors affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. Membership, Marketing & Engagement. Often, a key factor in the success or struggle of an association is the ability to leverage data for decisions, analysis, and forecasting.

Revenue 39

Revenue Education Leadership Strategy 39

Reid All About it

MAY 17, 2019

Be an AI Superhero: Predict and Optimize the Member Experience. Using your artificial intelligence (AI) superpower, your association can now move faster than a speeding bullet to delight your members. Ultimate Member Engagement: The Power of Data-Driven Decision Making. Wed 5/22 at 12 p.m. – Wed 5/22 at 1 p.m.

DC 170

DC Washington Social Media Revenue 170

Reid All About it

JULY 22, 2022

Learn how to unlock the potential of the data you already have by aggregating it in a data warehouse for analysis. Session instructor: Todd Unger, Chief Experience Officer, SVP Marketing & Member Experience, American Medical Association. . – Analytics in Action: Expanding the Value of Your AMS with Analytics .

Price 44

Price Technology Strategy Software 44

Reid All About it

JUNE 16, 2023

Whenever you end a project or a client engagement, you probably do a retrospective analysis. The Power of Tiers: Maximizing Growth and Member Engagement Hear from chamber executives who have successfully implemented a tiered membership model. Renew: Is Your Member Renewal Journey Magical or Miserable? 1 CAE credit.

Tools 195

Tools Project Revenue Metro 195

Association Success

MARCH 12, 2019

Ultimately, and getting to the core primary purpose of our new structure, we will align around doing one thing exceptionally well, and that is delivering much-improved member experiences and engagement – especially digitally. This translates to the core primary outcome for all of us on staff: member and customer retention.

Certificate 109

Certificate Discount Content Team 109

Reid All About it

DECEMBER 1, 2023

This month’s topics are: member engagement, and holiday cocktails and mocktails. Learn how to conduct a cost analysis to quantify the financial implications of dirty data. More info/register. Host: Highland Speakers: Jon Berbaum and David Whited, Principals at Highland Thu 12/7 at 12 p.m. – More info/register.

Strategy 275

Strategy Technology Arlington Education 275

Reid All About it

JULY 9, 2021

Member engagement. Anne McCarthy at Sidecar recaps a panel discussion at SURGE Forward about the new approaches to member engagement taken by associations during the pandemic. Member Engagement in 2021: How Associations are Navigating Engagement in the Post-Pandemic Environment. Makes more sense now.

Rhode Island 195

Rhode Island Technology Strategy Member Engagement 195

.orgSource

JULY 22, 2024

Membership Growth Rate Retention Rate Demographics Engagement Event Attendance Website Traffic and User Behavior Volunteer Activity Finance Revenue Streams Operating Reserves Leadership and Governance Board Member Engagement. A dip in numbers is an opportunity for teams to respond quickly to rising issues or challenges.

Leadership 88

Leadership Innovation Project Revenue 88

Reid All About it

OCTOBER 20, 2017

I’m excited about the ways machine learning can improve the customer (member) experience and, along the way, help organizations achieve their goals and increase revenue. Tue 10/24 at 8:30 a.m.* – Keeping Members Engaged (Association Coffee Talk – Alexandria VA). Enough negativity! Lunch provided. 1 CAE credit.

DC 150

DC Washington Social Media Strategy 150