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Customers for Life: Meet the Zenoss TechZen User Community [Case Study]

Higher Logic

The new community platform introduced innovative collaboration capabilities, enhanced overall user experience, and provided scalability to support the rapid membership growth. How can we address those needs above and beyond expectations while also implementing other ways to continually improve member experience?

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Association Brain Food Weekly: 7.18.16

Reid All About it

Innovation today is moving at light speed and to deliver a world class member experience your association needs to be able to leverage a strong platform to take you there. Amanda Myers, Director of Member Strategy, Abila. Hollywood Producer Shares His Secrets for Innovative & Impeccable AV at Events.

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Association Brain Food Weekly: 1.21.22

Reid All About it

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195
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Association Brain Food: 3.24.23

Reid All About it

Fearless Leaders,” a full-day event designed to connect innovators, disrupters, and doers to explore new ideas, perspectives, and solutions to elevate leadership skills. Host: UST Education Speaker: Austin Campbell, Manufacturing Analyst, The Liggett Group Wed 3/29 at 2 p.m. Location: Chicago IL. More info/register. More info/register.

Revenue 230
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Association Brain Food Weekly: 7.9.21

Reid All About it

Charlene Li believes you need order to create change —not what you picture when thinking about innovative organizations. Another example of wishful thinking disguised as conventional wisdom: Claire Cain Miller at the New York Times says there’s no evidence that chance meetings at the office boost innovation. Innovation in a Hurry.

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Association Brain Food Weekly: 2.25.22

Reid All About it

Use it to benchmark your metrics, inspire innovations in chapter management, and start conversations about the future of chapters at your association. Austin McHenry, Crypto Practice Leader, U.S. Hear about trends and ways to innovate going forward, and actionable best practices. We create experiences that inspire people.

Revenue 40
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Association Brain Food Weekly: 9.3.21

Reid All About it

Jorge Barba says if you ask better questions about the challenges your organization is facing, you’ll discover better answers and improve your strategic thinking and innovation capability. Hear about a 3-step framework to create teams that are innovative, have low turnover and maintain a high production rate without much supervision.