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Yeah, I said it and Im an introvert, so I get how tempting room service or a good book is when a reception or social outing is on the agenda. Earn up to 5 CAE credits by taking the SEO for Associations Certificate Course. Host: Certification Network Group Speakers: Dale Cyr, MBA, CAE, CEO, Inteleos Larry Lynch, CAE, FASAE, Sr.
Some professionals feel the same way about certification exams. They wonder how valid the exam is if it: Opposes all of your real-world experience or, only covers material in the book or prep-course and experience is an actual detriment. I’m proud to have my certification.”
Boost your Brand – Write a Book! From transforming memberexperiences with AI, to streamlining complex systems, to fresh, new approaches to hybrid meetings, this session will spark ideas you can bring to your organization. Mon 12/9 at 8 a.m. Location: Washington DC. More info/register.
From sponsorship and advertising, to sponsored content, educational programs, certification, and strategic partnerships, uncover untapped avenues that can drive revenue growth and ensure the resilience of your association in an ever-changing landscape. Learn about strategies for leveraging non-dues revenue opportunities strategically.
. – Let’s Continue the DE&I Conversation The conversation around DE&I is an important one for the credentialing industry and our panel of certification professionals wants to help you continue that conversation. Host: Council for Certification in Volunteer Administration Wed 11/15 at 1 p.m. s DE&I committee.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Planners on Purpose July Book Club: Engaging Virtual Meetings by John Chen. Join Naomi Tucker and author John Chen for a discussion about his latest book, Engaging Virtual Meetings. Community Book Club: The Art of Gathering.
The North Carolina Association of Certified Public Accountants (NCACPA) sends their volunteers an entire book. They’ve chosen the simple, yet inspirational Gratitude book, which is filled with quotes that resonate with volunteers. You can also spin this idea by sending more than just a card. Make Them Leaders.
You’ll walk away with an action plan for writing a series of blogs or articles (that could even lead to a published book!). Presenter: Cathy Fyock, The Business Book Strategist. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. The Importance of Integrations to Member Retention.
Last week, in-person social gatherings returned to my calendar, including my first book club dinner in more than a year. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Katie Johnson, General Counsel and Chief MemberExperience Officer, National Association of REALTORS®.
WBT Systems shares several association examples of self-assessment tools and programs for choosing a career path or course of study, preparing for a certification exam, or improving business practices and policies. As for #3, it works too, but please don’t ask me to write your book, ha ha. Subscriptions. More info/register.
These three should be on your priority list to ensure a great memberexperience. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great memberexperience. Keeping up with member expectations. As your association grows and evolves, its needs change.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. If the pandemic taught us anything, it’s that associations underestimated members’ acceptance of digital delivery. Community by Association Book Chat: Build Your Community with Richard Millington. Tue 8/10 at 11 a.m. –
That’s because workers not only want to use powerful, modern software to help them do their jobs, but they also want to gain in-demand skills and certifications that will help them grow their careers. . Personalize member communications and offers. Anticipate member needs. Provide a great memberexperience.
The spring cohort for their Association Facilitator Certificate Course begins on March 11. Hear about key trends concerning digital transformation and technology, event models, memberexperience personalization, and evolving membership models. If it intrigues you, check it out—12 CAE credits too. More info/register.
If you only use ungated content, you can’t capture leads and track potential members who might wish to join your association. Gated content, like white papers, e-books, templates, or webinars, is hidden behind a form fill-out. Many individuals are eager to pay for access to professional development content to complete a certification.
They explain how these factors affect the memberexperience, how the AMS market is changing and what you should look for in a new AMS. Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead (Book Club Discussion). Future-proofing. Fri 8/12 at 4 p.m. Thu 8/18 at 11 a.m.
Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable MemberExperience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Fri 1/28 at 1 p.m. Tue 2/1 at 12 p.m.
Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. The direct connection between engagement and retention means that a customized memberexperience, with digital, personal touchpoints is no longer a nice-to-have: it’s a must. Small Staff Association Book Club.
You should also check out Sidecar’s online community dedicated to AI and Amith Nagarajan’s (Blue Cypress/Sidecar) new book, Ascend: Unlocking the Power of AI for Associations —I’m reading it now. Fri 6/16 at 4 p.m.* – Smart Brevity in the Association World (Book Discussion) The power of saying more with less. More info/register.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Hear from association executives as well as our vetted solutions providers on how to engage your stakeholders, attract prospects, and enhance your memberexperience through their powerful tools. Mon 4/13 at 2 p.m. CAE credit.
A clever hack for reading more books. Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Small Staff Association Book Group. Join a discussion on the book Nudge: Improving Decisions about Health, Wealth, and Happiness by Richard H. Tomasz Tunguz ). 1 CAE credit.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Book Club: The Art of Gathering. Discuss how Parker’s book helps us rethink parties, events, and even workplace meetings. Tue 3/29 at 12:30 p.m. The true magic lies in the connection created between people. Tue 3/29 at 2 p.m.
Fri 10/29 at 12 p.m.* – DC Book Club – Diversity & Inclusion: Process and Policies. This event will make use of ASAE’s experience and materials as a starting point for our dialogue. Host: DC Association Professional Book Club. Data Analytics and Member Engagement Scoring. 1 CAE credit. More info/register.
Based upon the book Where’s the Office? Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. What the Great Resignation Means for Your Certification Program in 2022 and Beyond. ASAE International Associations Advisory Council Book/Podcast Club: The Culture Map.
Near the end of the week, I met one of the Burning Man co-founders who stopped by our camp to give a certificate to our founder David Miles, aka the “ Godfather of Skating ,” awarding us “Best Theme Camp” for 2018. Lesson (#1): Maintain a rule book. The Burning Man Journal also provides year-round guidance on various topics.
Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Digital Strategies to Engage Members (Coffee Talks with Results Direct – Alexandria VA). Small Staff Association Book Group. A new episode is posted every Monday by 1 p.m., or subscribe for updates. 1 CAE credit.
The foundations of an association shape the memberexperience. Every association has a unique way of working to make their members lives easier, and membership structures are the foundation upon which associations work. Find out what members value, provide it, and dues won’t be a barrier.
Membership management software is designed to communicate with members, track member engagement, manage payments, and deliver member benefits. This technology allows busy association staff to provide the best memberexperiences possible without spending excessive time and effort on the program.
And everyone has realized that the shift to a more virtual memberexperience is going to be permanent. In our e-book Association Tech Tools for the New Normal , Protech connected with technology partners and association and industry experts to develop a list of tools that you need to embrace. Key Technologies to Explore.
A beautiful tribute to Poilane, the iconic French bakery, in a post from Seth Godin about sharing ideas, books and bread —having an abundance mindset. Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Chapters and Affiliates: For the “Swing” in Your MemberExperience.
Listen to the end to hear his book recommendations. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Learn how to be an online magnet to engage stakeholders, attract prospects, and enhance your members’ experiences. Tue 4/5 at 11 a.m. More info/register.
Every memberexperience with your brand is a plus or a minus. As you investigate strategies to incorporate AI and other new technology into customer experience, it’s important to keep delight at the center of that relationship. In an interview for our Book Association 4.0: There is no neutral.
It turns out I already have more than a dozen of the suggested books in my Kindle, so they should keep me going for a while. He’s written a few books on the topic but the latest is The Second Founding: How the Civil War and Reconstruction Remade the Constitution. Anti-Racism Resource List. Racial Justice Reading List & Resources.
PropFuel describes why and how this innovative approach to communicating and engaging with members and customers is so successful. I still remember the moment years ago while reading Carol Dweck’s book, Mindset: The New Psychology of Success , when I realized with horror, I had a fixed, not growth, mindset. Growth mindset. It can’t be!
CEO’s First 90 Days: Breathing Tips for the Other End of the Fire Hose (Book Discussion) Whether you’re considering applying for your first CEO job or have already signed a contract, preparing for your arrival is one of the most important things you can do. Fri 7/14 at 4 p.m. – More info/register. Host: Fridays@4 Mon 7/17 at 8 a.m.
Forget White Fragility : here are ten books America should be reading about race. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. This session will focus on examples of how associations can use technology to better personalize the memberexperience. Tue 7/7 at 12 p.m.
The weekly list of free educational events and resources for the association community… Member engagement. Many of us are eagerly awaiting the release of Amanda Kaiser’s book, Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community , on February 14. Member recruitment. 1 CAE credit.
The memberexperience. Too much has changed in our world to keep assuming the memberexperience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the memberexperience and apply what you learn.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. You picked the book and we read it. Shine Theory is a concept from the book Big Friendship: How We Keep Each Other Close , by Aminatou Sow and Ann Friedman. Guests: Mary Beth Micucci and Bruce Rosenthal. Mon 8/23 at 2 p.m.
As a CAE whose studying and exam experience is still imprinted in my brain, I can relate to this post from WBT Systems about motivating certification candidates. I like the distinction between learning goals and performance goals and the references to Dan Pink’s fascinating book, Drive. Enough negativity!
Smart Brevity in the Association World (Book Discussion) The power of saying more with less. 1 CAE credit. More info/register. Host: Sidecar Speakers: Allison Kral, Senior Consultant, Ready North Tony Paille, Former Chief Marketing Officer, AIIM Thu 6/15 at 12 p.m. – Is it a system, a process, a style, a tool, or software? More info/register.
Connected career center experience – Connect your online career center with your association management software (AMS) and your learning management system (LMS) to provide value to members through their careers while delivering a great overall memberexperience. Connecting your career center and your AMS: .
Equally important is the user experience for you, the administrator! A great LMS makes it easy to manage content, learner profiles, certificates, etc. The ability to differentiate between members and non-members. Classroom, just like MemberClicks, is a part of the Personify community experience platform.
According to Marketing General , just after networking, the second most common reason members join an association is for continuing education or professional certification. Associations, educational institutions, chambers of commerce and corporations can all leverage an LMS to present online training and certification opportunities.
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