Higher Logic

APRIL 4, 2019

I recently read Trevor Owens’ book, Designing Online Communities , which looks at the design process for web communities from a cross-disciplinary perspective. He discusses how psychology, sociology, history, linguistics and other fields of study can influence and inform our thinking about online communities.

Communications 244

Communications Resources Process Strategy 244

Reid All About it

DECEMBER 6, 2024

Boost your Brand – Write a Book! Radio Free 501c, the podcast of Rogue Tulips Consulting ) Every week, Rogue Tulips brings the nonprofit community intriguing guests discussing vital topics affecting nonprofit organizations around the worldand we have fun doing it! Mon 12/9 at 8 a.m. More info/register. 1 CAE credit.

Content 213

Content Strategy Revenue Education 213

Reid All About it

APRIL 10, 2020

Event communications. MemberSuite suggests rethinking your normal promotional communication style when marketing a new virtual event. They also suggest ideas for communicating with people who registered for your cancelled event and other event stakeholders and provide advice on event FAQ page content. More info/register.

North Carolina 74

North Carolina Content Montana Revenue 74

Reid All About it

JUNE 30, 2023

. – Corporate Partner Engagement for Nonprofits: Getting Started Corporate partnerships offer a significant source of funding and other resources, but they require careful planning, consistent communication, and a willingness to collaborate to achieve shared outcomes. More info/register. Host: Black In Events Network Thu 7/6 at 1 p.m.

Chicago 207

Chicago Education Revenue Newsletter 207

Reid All About it

APRIL 19, 2024

By supporting these pairings, associations can foster a learning culture and community. Bulletin describes how member apps help improve member engagement by providing centralized communication channels for members. The secret might lie with those who have already been part of your journey—your lapsed members.

Education 258

Education Social Media Content Strategy 258

Reid All About it

OCTOBER 27, 2023

Host: Cecilia Sepp, CAE, CNP, principal and founder, Rogue Tulips Consulting Guests: Daniel Elacqua and Gwen Garrison, authors of the book, Unleashing the Power of BI Tue 10/31 at 11 a.m. – Read the book ( the author’s summary or an online review) and join us with a cup of coffee and your input on habits. More info/register.

LMS 264

LMS Leadership Strategy Recruitment 264

Reid All About it

MAY 14, 2021

Last week, in-person social gatherings returned to my calendar, including my first book club dinner in more than a year. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern Member Experience. Event Talk Live: Booking the Best.

Technology 341

Technology Strategy St. Louis Tips 341

Nimble AMS

OCTOBER 15, 2019

These three should be on your priority list to ensure a great member experience. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great member experience. Keeping up with member expectations. It also helps you to establish trust with your members.

Member Experience 60

Member Experience Technology System Software 60

Smooth The Path

MARCH 5, 2017

But new members don’t see a way to engage. They see a waterfall of communications, but none stick out as something that applies to a new member like them and they quickly tune out all emails from the association. The key to solving this problem is engaging new members very early in their membership.

Member Experience 95

Member Experience Communications Strategy Association Value 95

Reid All About it

JANUARY 28, 2022

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Fri 1/28 at 1 p.m. More info/register.

Newsletter 195

Newsletter Survey Software Process 195

Reid All About it

NOVEMBER 10, 2023

Check out what James Young at Product Community has to say about building and using a community engagement funnel. Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement.

Certificate 291

Certificate Price Tools Member Engagement 291

Reid All About it

MARCH 3, 2023

They explain how these AMS functions affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. As for #3, it works too, but please don’t ask me to write your book, ha ha. Andy Crestodina, Orbit Media Studio ) Don’t you loathe the idea of banned books? More info/register.

Revenue 39

Revenue Tools Education Member Experience 39

Higher Logic

JULY 6, 2017

Her talk – and her book – changed my world. Tip #3) Use Your Communication Skills. Effective communication is essential for any online community. Rowling is one example ), both of which are incredibly valuable characteristics in community management. With an online community comes many different personalities.

Social Media 204

Social Media Tips Communications Maine 204

Reid All About it

JUNE 16, 2023

You should also check out Sidecar’s online community dedicated to AI and Amith Nagarajan’s (Blue Cypress/Sidecar) new book, Ascend: Unlocking the Power of AI for Associations —I’m reading it now. They also share communications lessons learned from their decades of experience in media, business and communications.

Tools 195

Tools Project Revenue Metro 195

Reid All About it

JUNE 23, 2023

Oliver Burkeman ) Every self-help book boiled down to 11 simple rules. Host: Fridays@4 Speaker: Carolyn Nopar, former Chief Development Officer for the YWCA Metro Chicago and Director of Development & Communications for Family Focus Mon 6/26 at 8 a.m. Renew: Is Your Member Renewal Journey Magical or Miserable? 1 CAE credit.

Metro 195

Metro Strategy Technology Resources 195

Reid All About it

SEPTEMBER 6, 2019

A clever hack for reading more books. Organizer: Meena Dayak, founder, Associations Catalyzing Entrepreneurship (ACE), and Vice President, Integrated Media & Communications, American Public Power Association. Turn Member Engagement and AMS Data into Effective Marketing. Blended Data – the Key to Member Engagement Scoring.

Chicago 37

Chicago LMS New York Member Engagement 37

Reid All About it

JANUARY 26, 2024

Hear about key trends concerning digital transformation and technology, event models, member experience personalization, and evolving membership models. ASAE Component Relations and Volunteer Management Book Club Join the ASAE CRVM Book Club to discuss The Four Agreements by Don Miguel Ruiz. More info/register.

Survey 264

Survey Strategy Project Education 264

Reid All About it

MAY 24, 2019

There’s a lot more to Appalachia than what you find in mainstream books and movies. Learn how to create and enforce a meeting code of conduct (or ensure your existing policy has real teeth), and strategies for communicating the policy. How a Small Comm Shop Can Execute a Killer Communications Strategy. Contra Vance, heh heh.

DC 170

DC Washington Illinois Content 170

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88

Smooth The Path

MARCH 31, 2020

Find out precisely how your members are suffering and consider offering them solutions by providing information, training, and community. Interpret new government orders and communicate regulations. Conduct a benchmarking survey to track and amplify how members are responding to the crisis. Information.

Member Engagement 144

Member Engagement Newsletter Resources Survey 144

Nimble AMS

MARCH 18, 2022

Since it’s built on the Salesforce CRM platform, Nimble AMS gives you a compete view of your members, allowing you to collect, track, manage, and report on the contacts and relationships in your membership base. Personalize member communications and offers. Anticipate member needs. Provide a great member experience.

Software 120

Software Membership Management Class Member Experience 120

Reid All About it

JULY 7, 2023

. – Ascend Author Talk: A Conversation with Amith Nagarajan (Washington DC) Let’s get together to talk about AI for Associations specifically through the lens of Amith Nagarajan’s new book, Ascend: Unlocking the Power of AI for Associations? Location: Washington DC. More info/register. Location: Chicago IL. More info/register.

Education 195

Education Tools Chicago Technology 195

Associations Now

JANUARY 28, 2020

Also: Print should still have a place in your communications plan. They take on important responsibilities and set the tone for a chapter’s culture, programs, and member experience. Here's why print communications are still important: [link]. What to do when you encounter a chapter in turmoil.

Leadership 111

Leadership Newsletter Communications Course 111

Reid All About it

AUGUST 12, 2022

They explain how these factors affect the member experience, how the AMS market is changing and what you should look for in a new AMS. PropFuel describes why and how this innovative approach to communicating and engaging with members and customers is so successful. Future-proofing. Board director traits.

Software 41

Software System Technology New York 41

Reid All About it

JULY 30, 2021

You’ll walk away with an action plan for writing a series of blogs or articles (that could even lead to a published book!). Presenter: Cathy Fyock, The Business Book Strategist. Your members primarily interact with your association using technology such as your website, LMS, AMS/CRM, and more. Host: Fridays@4. Mon 8/2 at 1 p.m.

Certificate 195

Certificate Newsletter Technology Strategy 195

Reid All About it

DECEMBER 2, 2016

13 association management experts (including yours truly) make some predictions for 2017 in a new e-book from Aptify. Leverage your AMS data to customize your members’ experience online, ensuring they log in more often, read your content and register for that next big event. Professional Development (PD) Book Club.

San Jose 193

San Jose millennials Revenue Recruitment 193

Reid All About it

JANUARY 21, 2022

Marketing, membership and communications awards. Gold Circle Awards recognize excellence in marketing, membership, and communications in 15 categories. The member experience. MemberSuite suggests how to reevaluate the member experience and apply what you learn. The survey closes next week so don’t delay.

Survey 195

Survey Price Newsletter Technology 195

Reid All About it

OCTOBER 29, 2021

Instead, when you hear crickets, he suggests you ask board members to use specific language—he shares several examples—to express their stance on an issue or proposal. Fri 10/29 at 12 p.m.* – DC Book Club – Diversity & Inclusion: Process and Policies. Host: DC Association Professional Book Club. Sponsorship sales.

Revenue 195

Revenue Survey Leadership Education 195

Reid All About it

JULY 19, 2019

The direct connection between engagement and retention means that a customized member experience, with digital, personal touchpoints is no longer a nice-to-have: it’s a must. Hear how associations are getting ahead of retention challenges by driving engagement on an ongoing basis with online communities and marketing automation.

Arlington 34

Arlington DC Washington LMS 34

Reid All About it

SEPTEMBER 13, 2019

Presenters: Jane Barwis, Founder and President, BRG Communications. Learn the answer to this question and others on topics such as owning the work you pay professionals to create, top website and social media copyright issues, forcing infringers to take down what you own, and key issues in publishing contracts for journals and books.

DC 34

DC Washington Revenue Review 34

Higher Logic

NOVEMBER 29, 2018

. #6: Communal Effort. Our community values creative cooperation and collaboration. We strive to produce, promote and protect social networks, public spaces, works of art, and methods of communication that support such interaction.”. Read: Community Empowers Brand Ambassadors. #7: Lesson (#1): Maintain a rule book.

San Francisco 267

San Francisco Price Guidelines Examples 267

Associations Now

AUGUST 28, 2018

Common missteps or incorrect assumptions can jeopardize new-member relationships. The author of Retention Point , a new book on how to establish lasting connections with members, identifies three common errors organizations make in the onboarding process. He compares onboarding to “an on-ramp to the full member experience.”.

Recruiting 96

Recruiting Recruitment Social Media Process 96

Reid All About it

OCTOBER 13, 2017

One of the most fascinating technological developments is the increasing use of artificial intelligence (AI) to deliver a more meaningful and valuable customer and member experience. explains the basics of AI (and its many cousins) and shows how AI can be used to help members develop an association habit. Exciting times!

DC 150

DC Washington Content Tools 150

Smooth The Path

APRIL 17, 2018

Email is ridiculously important to the health of our association because at most associations email is by far the most used channel to communicate with our members. Think 3-5 sentences and focus on having members take just one action. Related: Do not tell members what you want them to know. But email is in trouble!

Member Engagement 110

Member Engagement Communications Process Products 110

Reid All About it

SEPTEMBER 30, 2022

PropFuel describes why and how this innovative approach to communicating and engaging with members and customers is so successful. I still remember the moment years ago while reading Carol Dweck’s book, Mindset: The New Psychology of Success , when I realized with horror, I had a fixed, not growth, mindset. Growth mindset.

Blended Learning 41

Blended Learning Education Software Marketing 41

Protech

FEBRUARY 26, 2025

In exchange for this loyal, recurring support, associations offer members benefits like exclusive experiences, invitations, discounts, and even free items. Membership management software is designed to communicate with members, track member engagement, manage payments, and deliver member benefits.

Membership Management 52

Membership Management Software Directory Price 52

Reid All About it

MARCH 25, 2022

Book Club: The Art of Gathering. Discuss how Parker’s book helps us rethink parties, events, and even workplace meetings. Susan Spilka, Strategic Communications Consultant and Co-founder of the Workplace Equity Project. Hear how to implement retargeting to achieve your organization’s strategic communication goals.

Revenue 195

Revenue Virginia Content Technology 195