Smooth The Path

JANUARY 18, 2022

When might your members experience fear? In the registration line for their first conference (the fear of not knowing anyone else). The minutes before a training or certification course (the fear of not knowing enough already). When they first join (the fear of making the wrong decision).

Member Experience 78

Member Experience Certificate Course Conference 78

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DECEMBER 6, 2024

Building & Growing User Conferences Join a fluff-free deep dive into creating impactful and memorable user conferences. From transforming member experiences with AI, to streamlining complex systems, to fresh, new approaches to hybrid meetings, this session will spark ideas you can bring to your organization.

Content 213

Content Strategy Revenue Education 213

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SEPTEMBER 13, 2024

Because skills are the new workforce currency , associations must focus on designing and delivering what members need: digital badges, certificates, and hands-on learning programs. But associations have a hard time delivering the personal and emotional experiences people want from communities. Member experience.

LMS 270

LMS Revenue Certificate Content 270

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NOVEMBER 1, 2024

Conference/event evaluations. – Member Value, Non-Dues Revenue, and New Association Business Models The association business model is under assault: a tough economy has taken its toll on membership revenues, younger prospective members are “nibblers” not joiners, and convention revenues are no longer reliable.

Revenue 258

Revenue Education Arlington Committee 258

Reid All About it

APRIL 2, 2021

By participating in Association Adviser’s annual Association Communications Benchmarking Survey , you can help yourself and others benchmark member communication challenges and improvements—and you’ll get the first look at the report this summer. Future conference attendance. Hybrid conferences. Educational coaches.

Revenue 335

Revenue Conference Education Resources 335

Higher Logic

APRIL 14, 2020

ASPE’s community has one thread where members are sharing how COVID-19 is affecting them, which already has 43+ replies. Taking Conferences and Events Virtual. It’s been hard for many of us to see our in-person events disappear.

Library 318

Library Austin eBook Learning Management System 318

Higher Logic

MAY 29, 2020

Looking to personalize and target your email communications strategy to different member segments? The goal: If your organization offers certifications, continued education, or trainings as membership benefits, your leadership may want to boost involvement in these areas to grow non-dues revenue. Example: “Our conference is coming up.

Social Media 254

Social Media Member Engagement Tools Revenue 254

Reid All About it

MAY 14, 2021

This week, WBT Systems shared a swipe file of marketing blurbs for association conferences, courses and credentialing programs —have at it! Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Conferences in 2021 (and Beyond): Is Virtual Here to Stay? Event safety.

Technology 341

Technology Strategy St. Louis Tips 341

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MARCH 5, 2021

Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Creating an Equitable User Experience through Digital Culture. Sheri Sesay-Tuffour, CAE, CEO, Pediatric Nursing Certification Board. Sheri Sesay-Tuffour, PhD, CAE, CEO, Pediatric Nursing Certification Board.

North Carolina 370

North Carolina Certificate Strategy Case Study 370

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MAY 7, 2021

WBT Systems read through four recent research reports to discover what association execs and members are saying about the pandemic’s impact on associations, the future outlook, and their take of innovation—I especially liked those findings from Mary Byers. Conference Roadmap to Recovery ( Chatting with Agnes & Cecilia).

Technology 370

Technology Strategy St. Louis System 370

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OCTOBER 6, 2023

Conference design. Conference/abstract management. Ex Ordo describes how to implement conference and abstract management software for medical, technical, scientific, and academic association events. Competing against niche professional organizations, membership and conference revenue has “slowed to a trickle.”

Revenue 264

Revenue Certificate Education Tools 264

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JULY 2, 2021

It comes from a group of legal vendors who met late last year “to explore the current state of legal industry conferences and discuss ways they might partner with conference organizers to build a better experience for all.” Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman.

Technology 370

Technology Strategy Education System 370

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APRIL 10, 2020

Virtual conference engagement. Because so many associations are quickly converting their in-person conferences to virtual conferences, WBT Systems shares advice on engaging virtual conference attendees with the right kind of content design, networking ideas, and other extracurricular activities. Mon 4/13 at 2 p.m.

North Carolina 74

North Carolina Content Montana Revenue 74

Higher Logic

AUGUST 15, 2017

Somewhat more common than handwritten letters is a volunteer appreciation event at your annual conference. If you help professionals achieve a certification, do the same with a member who used your resources to advance their career. Hold a Volunteer Appreciation Event. Make Them Leaders.

North Carolina 343

North Carolina Project Leadership Discount 343

Nimble AMS

AUGUST 26, 2022

Successful associations prioritize improving the member experience. The Community Brands 2022 Association Trends Study reports that 90% of association professionals seek to enhance engagement opportunities for their members. Boost member engagement and retention with the powerful combination of YM Careers and Nimble AMS.

Member Engagement 121

Member Engagement Member Experience LMS Committee 121

Nimble AMS

MARCH 30, 2023

Your organization can also use an AMS to help set up, manage, and run webinars, conferences, and events. An AMS assists in data management and reporting, optimizing sales and marketing efforts, and streamlining member payments and e-commerce initiatives. Become data-driven.

Software 131

Software Member Experience Association Management Technology 131

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MARCH 12, 2021

I just read a new paper— The New Association Tech Ecosystem: Powering Member Experiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Ask, Capture and Act to Engage New and Renewing Members.

Nashville 370

Nashville LMS Recruiting Recruitment 370

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AUGUST 6, 2021

Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. If the pandemic taught us anything, it’s that associations underestimated members’ acceptance of digital delivery. Personalizing the Member Experience. AWTC Salon: Degrees, Certifications, and Your Career.

Revenue 195

Revenue Certificate Oklahoma City Strategy 195

Higher Logic

SEPTEMBER 15, 2016

It’s a bustling organization that has exploded in growth over five years, with over 4,000 members worldwide. This incredible growth brought with it new questions for how to elevate the member experience and offer a more cohesive space for learning and expanding the field. Added over 1,200 new members in the last six months.

Certificate 120

Certificate Texas Resources Member Experience 120

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FEBRUARY 5, 2016

Pave a clear pathway to building better eLearning programs for your association with this free, monthly webinar series from iCohere Academy, a worldwide professional community of practice dedicated to the evolution of webinars, web meetings and courses, and hybrid/virtual conferences. – Promoting Online Education & Certification.

Pennsylvania 150

Pennsylvania Social Media Recruitment Recruiting 150

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MAY 29, 2020

During a virtual conference, attendee attention is more focused on the educational content. MemberSuite suggests several strategies for designing a more effective and memorable virtual learning experience. Virtual conference success story. Virtual conference of the week. Virtual learning strategies. Tue 6/2 at 12 p.m.

San Diego 259

San Diego Strategy Conference eBook 259

Nimble AMS

MAY 8, 2023

Celebrate your nurses in your online community and increase member engagement too. Consider highlighting nurses who have reached 5-, 10-, or 15-year milestones at your organization or recently completed professional certifications. Integrate your AMS with Crowd Wisdom LMS and offer a personalized learning experience for your nurses.

Tips 23

Tips Ohio Discount LMS 23

WBT Systems

JANUARY 31, 2017

The second article points out that association members are much more “tech savvy” than association executives may think. Add to this a well-curated catalog of engaging content and assessments that challenge learners, continuous learning opportunities are provided through the LMS for continuing education and/or certification.

Organization 150

Organization Learning Management System LMS System 150

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SEPTEMBER 6, 2024

– Maximize Your Investment and Post-Event Potential: Turning Your Content Into Revenue Streams and Member Value With proper planning, your annual conference can fill your content calendar while generating non-dues revenue. How Well Do You Know Your Members? Challenge your understanding of your association’s members.

Revenue 270

Revenue Technology Strategy Education 270

Nimble AMS

MAY 25, 2022

Automate member services with chatbots to guarantee help is always one click away. . Nimble AMS delivers a highly personalized member experience with the power of AI and predictive analytics, configurable reports and dashboards, and easy integration with career center resources and learning management software (LMS).

Innovation 121

Innovation Technology How To Recruiting 121

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APRIL 17, 2020

Associations are scrambling to virtually resurrect their canceled conferences. Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Going virtual—why. Virtual connections. CAE credit.

North Carolina 44

North Carolina Revenue Montana Content 44

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MARCH 3, 2023

WBT Systems shares several association examples of self-assessment tools and programs for choosing a career path or course of study, preparing for a certification exam, or improving business practices and policies. Self-assessments reveal where you need to improve your skills and what you need to learn. Subscriptions. More info/register.

Revenue 39

Revenue Tools Education Member Experience 39

Reid All About it

JUNE 5, 2020

Oh yeah, pandemic, virtual conferences, faltering economy and all that. What happens after your virtual conference. MemberSuite says, “The virtual conference is where the attendee experience begins, but not where it ends.” Virtual conference success story. Virtual conference of the week. Ok, where were we?

Innovation 273

Innovation Conference FAQ San Francisco 273

Nimble AMS

JUNE 27, 2022

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. Certifications and credentials. According to Community Brands, there’s a noticeable shift in members seeking personal benefits to advance their careers.

Leadership 110

Leadership FAQ Member Engagement Member Experience 110

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JULY 30, 2021

Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. The Importance of Integrations to Member Retention. Your members primarily interact with your association using technology such as your website, LMS, AMS/CRM, and more. AWTC Salon: Degrees, Certifications, and Your Career.

Certificate 195

Certificate Newsletter Technology Strategy 195

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JANUARY 28, 2022

If the registration numbers for your educational programs are disappointing, WBT Systems shares several reasons people don’t commit to online courses and conferences. Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. Registration resistance.

Newsletter 195

Newsletter Survey Software Process 195

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MARCH 4, 2022

Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Susan Newman, SVP of Conferences, National Retail Federation. Hear how the NAM Council of Manufacturing Associations and CESSE seamlessly navigated these exact situations for their CEO conferences in January. 1 CAE credit.

Certificate 195

Certificate Class Content Committee 195

Higher Logic

OCTOBER 25, 2017

Identify your top non-dues revenue sources and solicit feedback from members on how to improve experiences for current users as well as prospects. For example, Dynamic Communities used its CRMUG online community to improve revenue from its annual conference. The conference regularly generates 60 percent of their revenue.

Revenue 159

Revenue Tips Social Media Certificate 159

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NOVEMBER 8, 2019

This is one of my favorite conferences, however, if you’re a consultant or vendor who provides products/services to associations, the only way you can attend is by becoming either a sponsor or speaker. Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Host: eMarketer.

Social Media 39

Social Media Revenue Washington DC 39

Nimble AMS

MAY 13, 2022

With the ever-rising cost of higher education, your association must embrace the new trend of outcomes-based education , such as training and certifications necessary for young graduates’ personal and professional goals. Once mentees and mentors are matched, consider hosting mentorship events or meet-ups at association-sponsored conferences.

millennials 105

millennials Certificate Member Engagement Tips 105

Nimble AMS

DECEMBER 16, 2022

With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! A personalized e-commerce member experience.

Innovation 95

Innovation Organization How To LMS 95

Reid All About it

OCTOBER 5, 2018

Or, rather, a telepresence attendee at an association conference and trade show. He describes his experience over at the DelCor blog along with the reasons we might be seeing this technology more often at offices and events near you. Surveys Suck: How to Add Member Feedback Automation to Your AMS. Okay, was a robot. CAE credit.

DC 170

DC Washington Tools Certificate 170