This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Now its time to review the current state and future use of AI in credentialing, including content ownership, intellectual property for AI-generated content, and applications in marketing. Discuss variables that hotels consider when reviewing your overall business value. Location: Washington DC. More info/register. 1 CAE credit.
Earn up to 5 CAE credits by taking the SEO for Associations Certificate Course. Host: Certification Network Group Speakers: Dale Cyr, MBA, CAE, CEO, Inteleos Larry Lynch, CAE, FASAE, Sr. Make social and educational events more conducive to conversationplenty of online resources offer advice on facilitating interaction and connection.
Mark Athitakis at Associations Now brings a promising idea to the association world: the critical reviewer. If youre embarking on an AMS project, start your research with a review of 108 Ideaspaces list of issues to consider when selecting an association management system (AMS). Devils advocate. AMS selection. 1 CAE credit. .
Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve memberexperience and operational results.
When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.
Because skills are the new workforce currency , associations must focus on designing and delivering what members need: digital badges, certificates, and hands-on learning programs. But associations have a hard time delivering the personal and emotional experiences people want from communities. Memberexperience.
Your sandbox is updated before each release with a preview version and all local Apex tests are run for all customers. Version certification. When it’s time to update Nimble AMS, a new milestone version must pass through a gauntlet of certification tests to be made generally available. Salesforce Security Review.
Develop your association’s eLearning and professional development paths to give members clear instructions on which material to consume first as well as which courses to take, in which order, to gain skills that employers want. For example, an Excel learning path may end in an Excel certification that takes five courses to complete.
The second article points out that association members are much more “tech savvy” than association executives may think. Add to this a well-curated catalog of engaging content and assessments that challenge learners, continuous learning opportunities are provided through the LMS for continuing education and/or certification.
An effective way to address these challenges is for your staff to focus more of their efforts on those areas that are most important to today’s members, including individual benefits such as training and certifications, and industry-focused benefits such as industry news and information, advocacy, and raising awareness. .
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Content is key to marketing and sales success across the entire member lifecycle from prospect to paying member to actively engaged volunteer and leader. Hosts: 100 Reviews and Matrix Group. Tue 7/6 at 12 p.m. 1 CAE credit.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. If the pandemic taught us anything, it’s that associations underestimated members’ acceptance of digital delivery. Personalizing the MemberExperience. Learn new and innovative ways to personalize the memberexperience.
Their guide covers configuring software for abstract submission and peer review, issuing the call for papers, designing the conference program, and more. Host: Council for Certification in Volunteer Administration Wed 10/11 at 2 p.m. – Next gen membership #1. CAE credits. More info/register. Location: Alexandria VA. More info/register.
It’s a bustling organization that has exploded in growth over five years, with over 4,000 members worldwide. This incredible growth brought with it new questions for how to elevate the memberexperience and offer a more cohesive space for learning and expanding the field. Added over 1,200 new members in the last six months.
Members need certifications and certificate programs to advance in their careers, and associations need the non-dues revenue those programs provide, says MemberSuite. New member engagement programs work , and they don’t have to be big or expensive,” says Lisa Vivinetto in an Association Success article. 1 CMP credit.
WBT Systems shares several association examples of self-assessment tools and programs for choosing a career path or course of study, preparing for a certification exam, or improving business practices and policies. If you offer learning or membership subscriptions, clear your Harvard Business Review cookies and read this article by Nir Eyal.
Your eCourses can stand alone, or they can be grouped together into related learning paths that teach your members a variety of skills. When members complete the entire learning path, award them a certificate so they can support their new skills at work or when applying for a new job.
I just read a new paper— The New Association Tech Ecosystem: Powering MemberExperiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Ask, Capture and Act to Engage New and Renewing Members.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Katie Johnson, General Counsel and Chief MemberExperience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern MemberExperience. Host: 100 Reviews/Non-Dues-a-Palooza. Guests: Joy Duling.
Processes, policies and traditions are all areas of concern when it comes to DEI, but this meaty read, The Manager’s Guide to Inclusive Leadership — Small Habits That Make a Big Impact from First Round Review, describes small behavioral steps leaders can take to create a more inclusive workplace. Bruce Feiler, Harvard Business Review ).
Each class features a live review of real association marketing collateral, along with recommendations for improvement. How Well Do You Know Your Members? Challenge your understanding of your association’s members. Discuss emerging trends in member engagement and learning preferences. Association AI.
The spring cohort for their Association Facilitator Certificate Course begins on March 11. Hear about key trends concerning digital transformation and technology, event models, memberexperience personalization, and evolving membership models. If it intrigues you, check it out—12 CAE credits too. More info/register.
Their guide covers configuring software for abstract submission and peer review, issuing the call for papers, designing the conference program, and more. Year in Review (Data Analytics Network) Join association professionals for peer-led discussions on topics related to data and analytics. More info/register. 1 CAE credit.
WBT shares the strategies and tactics resulting in a 693% increase in certificates for TRA in a competitive compliance training market. MemberSuite looked at five essential member and market needs and came up with a slew of revenue-generating solutions , many of which are probably valuable for your members and market too.
Hear about the ROI on a DES certification, what types of job responsibilities pursue a DES, and how a DES can elevate your career and skill set. Presenter: Josh Hinman, Events Industry Council’s Certification Coordinator. Tue 7/9 at 1 p.m. Digital Event Strategist Course Online Open House. More info/register. Host: PCMA. 1 CMP credit.
Leadership training shouldn’t be reserved for top performers and senior management, say Navio Kwok and Winny Shen at Harvard Business Review. Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable MemberExperience. Best read in small doses. Leadership development.
Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Digital Strategies to Engage Members (Coffee Talks with Results Direct – Alexandria VA). Maintaining Quality Peer Review When Submission Trends and Journal Structures Change. or subscribe for updates.
Since this article was published, Airbnb has announced a crackdown and review of listings. Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenter: Mike Madden, head of commercial demand generation for Adobe Experience Cloud. Allie Conti, Vice ). Host: eMarketer.
Associations have their own demons that lead them astray from what’s best for the memberexperience. We have our own demons that lead us astray from what’s best for the memberexperience—ARPU’s association cousins: The angry god of RAM (Recruit All the Members). RAM looks something like this.).
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Data Analytics for Learning and Certification: Fantastic News from the Front Lines of Data Analytics. And they’ll review the pros/cons/alternatives of every facet of the virtual events ecosystem. Tue 4/21 at 11 a.m. –
WBT Systems explains the difference between certification, certificate programs and designations , describes the benefits of these types of credentialing programs, and provides questions you should ask before deciding to offer them. How to Fuel Exceptional New MemberExperiences. Hosts: Matrix Group and Review My AMS.
In this guide, we’ll review membership management software basics and describe top options to give you a clear picture of how to proceed. Beyond the member profiles we mentioned before, you need to be able to empower your members to take charge of their engagement with options such as: Full control over their membership tiers and status.
Using a Competency Model to Ensure Minimal Competency when Recertifying Certification Holders Learn when and why to implement a competency framework, drawing from a recent successful implementation for the Medical-Surgical Nursing Certification Board (MSNCB), complete with results to validate success. More info/register.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Gianna Gaudini, Author of The Art of Event Planning and Head of Events, AWS Training and Certification. Host: Harvard Business Review. Hosts: Cecilia Sepp, CAE, CNAP, principal and founder, Rogue Tulips LLC. Mon 11/1 at 3 p.m.
Findings from this study suggest that there are some disconnects between organizations and their members when it comes to the importance of certain benefits. For example, training and certification continue to be two of the most important benefits to members in the study, yet organizations tend to undervalue these benefits.
While reviewing their website traffic reports, they discovered a common theme in their five most popular blog posts: how to increase online learner and virtual attendee engagement. Tomas Chamorro-Premuzic and Katarina Berg, Harvard Business Review ). Host: Non-Dues-A-Palooza / 100 Reviews. WBT Systems knows what’s on your mind.
Innovation today is moving at light speed and to deliver a world class memberexperience your association needs to be able to leverage a strong platform to take you there. When an organization offers professional certifications, the amount of business rules required to complete the process can be staggering. Wed 7/20 at 2 p.m.
Annual performance reviews have few fans—the data confirms it. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. What the Great Resignation Means for Your Certification Program in 2022 and Beyond. But can associations respond nimbly to them? Feedback loops. Tue 1/18 at 12 p.m.
MemberSuite identifies these opportunities, because that’s what they are, so you can provide a complete event experience like no other. The Harvard Business Review describes how the New York Public Library involved employees from 93 branches in innovation communities —could be a good model for chapters. You know I’m all about free.
Memberexperience. Amanda Kaiser says memberexperience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. What has Changed about the MemberExperience? Host: Fridays@4.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Host: Ben Martin, CAE, Executive Director, The Review Society. A new episode is posted every Monday by 1 p.m. Hosts: Cecilia Sepp, CAE, CNAP, principal and founder, Rogue Tulips LLC. Mon 4/13 at 2 p.m. Tue 4/14 at 1 p.m. CAE credit.
One way to address these challenges is to focus on the return on member value from your programs. The study also indicates that to keep members around long-term, it’s important to show members that you understand their needs. Review your governance model.
WBT Systems provides ideas on how to market and arrange an annual event that will help your members develop a year-round learning habit. While we’re on the topic… How to ask your boss for time to learn new things , by Rachael O’Meara at Harvard Business Review. Chapters and Affiliates: For the “Swing” in Your MemberExperience.
We organize all of the trending information in your field so you don't have to. Join 57,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content