Smooth The Path

APRIL 5, 2016

I met a really unusual member today. After having a bad first conference experience most members don’t attend again. After having a bad chapter event experience most members don’t go again. After reading a few emails and finding no value most members start ignoring the association’s emails.

Member Experience 60

Member Experience Committee Conference Member Insights 60

Nimble AMS

AUGUST 26, 2022

Successful associations prioritize improving the member experience. The Community Brands 2022 Association Trends Study reports that 90% of association professionals seek to enhance engagement opportunities for their members. Boost member engagement and retention with the powerful combination of YM Careers and Nimble AMS.

Member Engagement 122

Member Engagement Member Experience LMS Committee 122

Higher Logic

AUGUST 10, 2017

It’s normal, which makes it an unconscious expectation for your members. How to Personalize the Online Member Experience. You’re probably not going to greet members with a city-specific weather forecast, but you can use online activity data and transactional information to customize their experiences.

Social Media 196

Social Media Video Member Experience Content 196

Higher Logic

MAY 29, 2020

Because online community is such an effective communication tool, staff spend less time solving transactional member requests or committee issues, for significantly reduced overhead costs. Community is now a vital piece of MTI’s gold-standard member benefits. Example: “Our conference is coming up. Be the industry leader.

Social Media 254

Social Media Member Engagement Tools Revenue 254

Higher Logic

AUGUST 1, 2017

To help your association grow and make acquisition campaigns valuable, you can’t just motivate new members to join. 5 Steps to Increase New Member Retention. Getting new members to renew is all about improving the first-year member experience and giving them a clear return on investment for their dues.

How To 196

How To Learning Management System Survey Member Experience 196

Membersuite

JULY 16, 2021

Meet with them to find out: What kind of data do they need to do their part in helping the association (or their department/committee) achieve its goals? What data would help them better understand members or another target audience? Have a raffle with multiple prizes for members who complete their profile.

Report 175

Report How To Committee System 175

Higher Logic

OCTOBER 24, 2017

Create Communities for Chapters and Committees. Give chapters a dedicated space of their own where they can focus on their members and their priorities. Give chapters a dedicated space of their own where they can focus on their members and their priorities. 5 Steps to Learn about Your Chapters. Make Your Chapters a Priority.

How To 204

How To Software Committee Tools 204

Higher Logic

AUGUST 15, 2017

They might be doing multiple microvolunteering activities, serving on a committee, or helping with special initiatives – all of which are essential to your association moving forward. Somewhat more common than handwritten letters is a volunteer appreciation event at your annual conference. Hold a Volunteer Appreciation Event.

North Carolina 343

North Carolina Project Leadership Discount 343

Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Smooth The Path

APRIL 9, 2020

This was unfortunate because even pre-COVID-19, most association members could not get to a conference in any given year. What happens to the other 90% of members who don’t receive any of our conference goodness? Depending on the association, maybe 10% attend.

Committee 148

Committee Price Conference Communications 148

Socious

DECEMBER 14, 2016

Luckily, you already have the tools you need to personalize the member experience. 6 Easy Ways to Personalize the Member Experience Using Your AMS Software. Personalization is just as important to creating a memorable member experience as engagement is and it’s easier to do. Method #1) Event Registration.

Software 100

Software How To Tips Member Experience 100

Reid All About it

JANUARY 5, 2024

Host: UST Education Speaker: Tim Hopkins, CAE, Chair, ASAE Diversity + Inclusion Committee, and practice director, McKinley Advisors Thu 1/11 at 12 p.m. What’s in Store for Associations in 2024? Hear what you need to know to plan for 2024. More info/register. Host: Zzeem Thu 1/11 at 1 p.m. – 1 CAE credit. More info/register.

Revenue 286

Revenue LMS Price Education 286

Smooth The Path

MAY 17, 2018

Activities like volunteering for a board or committee foster better networking outcomes. Or if you want to replace the reception at the conference, get members to play games, do community work, or solve an industry problem. Related: Improve the member experience with curated networking.

Member Experience 88

Member Experience Committee Conference Industry 88

Reid All About it

MARCH 5, 2021

Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Creating an Equitable User Experience through Digital Culture. Nabil El-Ghoroury, PhD, CAE, Executive Director, California Association of Marriage and Family Therapists (Chair of ASAE Ethics Committee). Tue 3/9 at 12 p.m.

North Carolina 370

North Carolina Certificate Strategy Case Study 370

Smooth The Path

NOVEMBER 29, 2016

Your annual conference is even more important than you think! For many new members the annual conference is the first time they get to interact with the association and the community in a meaningful way. Many members also say the conference is the biggest value compared to the association’s other offerings.

Conference 60

Conference Innovation Committee Member Research 60

Reid All About it

MARCH 3, 2023

I love the idea from Jay Ablondi of the Massachusetts Medical Society about sponsors being resident experts for boards and committees—a natural role for experienced industry partners. They explain how these AMS functions affect the member experience, how the AMS market is changing, and what you should look for in a new AMS.

Revenue 39

Revenue Tools Education Member Experience 39

Smooth The Path

JULY 19, 2018

Later during the conference, I took the opportunity to thank my new-found AV friend for all of his help. This analogy works the same for each participant type at your conference. Related: Encourage your speakers to engage conference participants. The whole conference experience is decided in the first 10 seconds.

Conference 68

Conference Video Committee Technology 68

Reid All About it

MARCH 4, 2022

Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Associations are giving everyone a voice like never before, using open APIs to enable grassroots voting, smarter committees and stronger online community. Susan Newman, SVP of Conferences, National Retail Federation. 1 CAE credit.

Certificate 195

Certificate Class Content Committee 195

Reid All About it

APRIL 1, 2022

Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Learn how to be an online magnet to engage stakeholders, attract prospects, and enhance your members’ experiences. Our network committee members will each tell the story of their path to becoming an analyst.

Revenue 195

Revenue Technology Education Video 195

Reid All About it

APRIL 17, 2020

Associations are scrambling to virtually resurrect their canceled conferences. Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Organizer: ASAE Professional Development Committee.

North Carolina 44

North Carolina Revenue Montana Content 44

Reid All About it

OCTOBER 5, 2018

Or, rather, a telepresence attendee at an association conference and trade show. He describes his experience over at the DelCor blog along with the reasons we might be seeing this technology more often at offices and events near you. Surveys Suck: How to Add Member Feedback Automation to Your AMS. Okay, was a robot. CAE credit.

DC 170

DC Washington Tools Certificate 170

Reid All About it

JUNE 24, 2016

Innovation today is moving at light speed and to deliver a world class member experience your association needs to be able to leverage a strong platform to take you there. Host: ASAE Young Professionals Committee. Mon 6/27 at 1 p.m.* – Road to Innovation: Why the AMS Platform Supersedes All Else. More info/register.

LMS 150

LMS Washington Cost Innovation 150

Association Subculture

JUNE 13, 2013

I can''t tell you how many times I have seen programs developed in committees, with painstaking attention to detail and marketing, vigorous debates around pricing, long contracts drawn up establishing royalty relationships and then well timed wide launches at conferences or events with a full court communications press annnnnnnnnnd.crickets.

Association Management 100

Association Management Committee Revenue Price 100

Associations Now

MARCH 7, 2023

In this piece, Melissa Teates, CAE, formerly principal at Worthwhile Research, makes the case for conducting a member assessment with all the tools you have—including the data on members from your AMS, or other software tools. “It Why Your AMS Is Only One Piece of the Digital Member Experience Puzzle.

Software 111

Software System Committee Tools 111

Nimble AMS

APRIL 11, 2022

Maybe you’ve tried refurbishing your online store , improving your professional education program, or personalizing the member experience , and you’re still falling short of your association goals. These benefits can be discounted event tickets, speaking opportunities at the conference, or increased brand exposure. .

Revenue 123

Revenue How To Discount Social Media 123

ISAE

MAY 13, 2024

It’s easy to highlight the value that events add to your offerings, and you can add obvious member perks like discounts or early registration. To help members get the most out of your events, make them as engaging as possible, whether you’re hosting your annual conference or a fundraising event. Networking activities.

Los Angeles 93

Los Angeles Discount Library Committee 93

Nimble AMS

FEBRUARY 17, 2022

and the individual level (individual dues, conference registrations, committee participation, etc.), It supports a connected member experience. It offers a simplified user experience. Because associations have transactions at both the organizational level (corporate dues, sponsorships, expo registrations, etc.)

Software 121

Software System Report Member Experience 121

Reid All About it

APRIL 19, 2024

.* – Strategies to Overcome the Biggest Virtual Event Hurdles Associations Face Learn effective strategies and innovative tools from association virtual event pros with decades of experience producing thousands of events. Hear about best practices, cutting-edge technology, tips to avoid common pitfalls, and real-world examples. CAE credit.

Education 258

Education Social Media Content Strategy 258

Association Success

SEPTEMBER 1, 2017

As a member of several associations, allow me to share a picture of the significance of diversity in the member experience. We all have important contributions to make, whether as a lay member, committee member, board member or even as association staff. It feels like you’re the “odd man out.”.

Class 131

Class Leadership Tools Industry 131

Nimble AMS

APRIL 6, 2022

Hosted by Community Brands, Xperience allowed attendees virtual one-on-one meetings with conference exhibitors, in addition to larger group sessions. To stay relevant in the current digital environment, your association needs strategies to truly engage your members. Best practices for Nimble AMS administrators.

Software 117

Software Missouri Revenue Member Experience 117

Higher Logic

MAY 1, 2018

To keep members excited about attending, your events need to be better every year than they were the last. But the member experience is more than just speakers and merchandise. Messaging: Online communities connect members with new colleagues and friends they wouldn’t have met otherwise.

Strategy 120

Strategy Tips Discount Software 120

Reid All About it

AUGUST 20, 2021

If you’re involved in the design or delivery of virtual/hybrid conferences or online learning programs, check out the ideas and advice shared in their post. Recruiting and retaining volunteers is a mighty challenge when members have no time to spare. Bonus idea: a competencies matrix for staff committee liaisons—brilliant!

Revenue 195

Revenue Resources Strategy Review 195

Reid All About it

DECEMBER 1, 2023

Conference/abstract management. Ex Ordo describes how to implement conference and abstract management software for medical, technical, scientific, and academic society events. Their guide covers configuring software for abstract submission and peer review, issuing the call for papers, designing the conference program, and more.

Strategy 275

Strategy Technology Arlington Education 275

Nimble AMS

APRIL 14, 2022

Depending on the timeframe, set up a member booth at your association annual conference to meet your SMEs in person and discuss volunteer roles, expectations, and when they can begin. Send out targeted emails to qualified volunteers who displayed interest in contributing to your learning program.

How To 124

How To Survey Recruitment Recruiting 124

Reid All About it

JANUARY 21, 2022

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195

Survey Price Newsletter Technology 195

Nimble AMS

APRIL 9, 2022

Whether it’s through speaking at your events, or helping to advance your advocacy efforts, volunteers are often the face of your association, serving on boards or committees and representing your mission and goals. Allow qualified volunteers to speak at conference sessions and webinars. Professional perks . Volunteer check-in system.

Survey 120

Survey Recruitment Recruiting Committee 120

Smooth The Path

SEPTEMBER 16, 2021

There may be behavioral markers of engagement, like becoming a mentor or a mentee, speaking at a conference, becoming a trainer, submitting a paper, or volunteering for a committee or board position. Engagement is feeling like others value you. Engagement is soft and squishy.

Member Engagement 78

Member Engagement Committee Conference Member Experience 78