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One example: NASPA–Student Affairs Administrators in Higher Education debated whether it should move its 2012 annual meeting, despite the high cancellation costs. A new “religious freedom” bill expected to be signed into law in Indiana could cost the state a big-stakes event.
Because that was the approach the Indianapolis Museum of Art (and presumably the PR firm that advises it) opted for in announcing the elimination of free general admission, a practice in place from 1941 to 2005 and 2007-present (according to this article in the Indianapolis Business Journal.
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Here in Indianapolis last year, we celebrated failure with an entire day devoted to the topic: Fail Fest. Yet, the cost of avoiding any setbacks or failures in the short-term may be the increasing likelihood of more damaging failures in the future. Both avoiding and embracing failure have associated risk and costs to consider.
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