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Optimizing The Member Experience on Your Association Website

Sequence Consulting

This hypothetical scenario illustrates an important truth for all associations operating in the modern age: Your website is a critical tool that must meet your current and potential members expectations in order to keep your community healthy and experience long-term organizational success. Explore our top tips below.

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Why your association should avoid these three common pricing mistakes

Nimble AMS

Rather than reducing product costs and increasing sales, you could reconsider your organization’s pricing strategy. However, pricing mistakes can set back your organization’s viability, impacting member satisfaction. Remember that the cost of your products and services don’t influence your prices. What are our costs?

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Delivering Super Low-Cost Exceptional Member Experiences

Smooth The Path

A delightful member experience doesn’t have to flashy, highly technological, or expensive which is good because your smaller association or your chapters may not be able to afford expensive options. A very pleasant member experience can just be human. Related posts: The problems attendees experience at conferences.

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How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond

EventMobi: Association Events

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

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What You Really Need When Changing Your AMS

Association Analytics

In an attempt to provide a seamless member experience and aggregate all member data in one place, associations have been working with technology partners to perform system integrations through single sign-on, pushing all of their transaction data back into the AMS. The initial integration cost is often expensive.

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Association Brain Food: 2.21.25

Reid All About it

Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance member experiences, and unlock new opportunities for growth. 1 CMP credit. 1 CAE credit.

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Tiny Kindnesses to Improve Our Member Experience

Smooth The Path

Somebody at the TSA figured out how to transform a potentially terrifying experience for little kids into an adventure of intrigue and excitement. And those stickers only cost the TSA a few cents each. What bits of your member experience feel like drudgery for members? Related: Hearing every member’s voice.