Remove Cost Remove Products Remove Recruiting
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Do Your Incentives Make Sense?

Spark Consulting

Their association offers both individual and group membership, and they were looking for ideas on ways to increase individual recruitment and retention. And the individual memberships cost more and offer fewer benefits. We had a great conversation and shared lots of potential ideas they could pursue. Are their companies smaller?

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How User Groups Defer Customer Support Costs While Creating Raving Fans

Higher Logic

5 Ways User Groups Cut Customer Service Costs and Increase Satisfaction. These tools help members find information more quickly via self-service tools including: Product documentation. Recruit Top Human Capital. They may even come up with new ways to use products that your company had not considered. Discussion forums.

Cost 134
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What Is Cost to Serve?

Thanks For Playing

At its most basic level: Revenue per member – Expenses per member = Cost to serve a member Simple, right? "If If membership is $100 a year, and it costs us $60 a year to mail each member our journal, that's our cost to serve, and we bring in $40 a year in revenue per member. What does it cost to recruit and retain each member?

Cost 150
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To Build or Buy a Software Solution: Which is Right for You?

Association Analytics

While usage is a great data point to evaluate your product’s success, there’s so much more to consider when weighing the options to build an in-house solution or use an off-the-shelf product. Can a commercial product provide the tools you need? Creating your unique product requires a dedicated team with the appropriate skills.

Software 321
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Association Brain Food: 2.21.25

Reid All About it

Im happy to feature it as long as its not product-centric. Inflation-Fighting Budget Strategies Hear about creative cost-savings techniques to impact your bottom line. Find out how to root out needless duplication and create efficiencies so you can better design, develop, and get new products to market. More info/register.

Arlington 258
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Association Brain Food: 5.9.25

Reid All About it

Recruiting awards judges. OpenWater shares proven strategies for recruiting judges for an association awards program , even if members say theyre too busy. Im happy to feature it as long as its not product-centric. David Adler , Living Room Labs A primer on Generative Engine Optimization (GEO) for B2B marketers. 1 CAE credit.

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Reduce Customer Support Costs the Community Way

Higher Logic

Communities purpose varies, from growing brand awareness and loyalty to gaining valuable insight into your product. But one area communities are particularly effective in is reducing customer support costs -- Gartner found that communities reduce support costs for companies by 50 percent.

Cost 120