Reid All About it

MAY 10, 2019

He writes about a functional requirement that associations often overlook during association management system (AMS) selection: user experience. Some associations are experimenting with a membership model that includes free online education. Data Segmentation and Its Huge Impact on the Member Experience. 1 CAE credit.

Member Experience 170

Member Experience DC FAQ Washington 170

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MAY 24, 2019

Presenter: Eric Rozenberg, meetings industry veteran with years of experience planning international meetings. Three Reasons Why Associations Must Refocus Governing on the Future…and Three Ways to Do It (Washington DC Idea Swap). Location: Washington DC. Partnership Professionals Network Idea Exchange (Washington DC).

DC 170

DC Washington Illinois Content 170

Reid All About it

OCTOBER 5, 2018

Chapter Roundtable in Washington DC. and how to get the right statistics to prevent national and chapter level members from leaving. .); and how to get the right statistics to prevent national and chapter level members from leaving. Location: Washington DC. – Association Palooza VI (Washington DC).

DC 170

DC Washington Tools Certificate 170

Reid All About it

SEPTEMBER 13, 2019

What percentage of your education revenue comes from selling professional development to nonmembers? Learn the Story and Evolution of ASAE’s Key Non-Dues Revenue Drivers. Chapters can play a key role in membership and revenue growth for your association. You might get some ideas for your association. Wed 9/18 at 2 p.m.

DC 34

DC Washington Revenue Review 34

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JUNE 30, 2023

Non-dues revenue partners. Ascend Author Talk: A Conversation with Amith Nagarajan (Washington DC) Let’s get together to talk about AI for Associations specifically through the lens of Amith Nagarajan’s new book, Ascend: Unlocking the Power of AI for Associations? Location: Washington DC. More info/register. . –

Chicago 207

Chicago Education Revenue Newsletter 207

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DECEMBER 7, 2018

Members need certifications and certificate programs to advance in their careers, and associations need the non-dues revenue those programs provide, says MemberSuite. New member engagement programs work , and they don’t have to be big or expensive,” says Lisa Vivinetto in an Association Success article. Washington DC Idea Swap).

Washington 186

Washington DC Tips Library 186

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MAY 7, 2021

Topics will include technology, trade shows and the ways in which revenues will be recalculated. Hear about smart strategies event organizers are deploying as they advance to a more vibrant and profitable hybrid meetings model, and event design considerations (both online and onsite) to help you grow your audience and revenues.

Technology 370

Technology Strategy St. Louis System 370

Reid All About it

MARCH 3, 2023

How can associations provide corporate partners with valuable access to their member communities ? That’s the question the Professionals for Association Revenue asked several association executives and consultants. More info/register (members only). Location: online and Washington DC. Sponsorships. 1 CAE credit.

Revenue 39

Revenue Tools Education Member Experience 39

Reid All About it

JULY 19, 2019

The direct connection between engagement and retention means that a customized member experience, with digital, personal touchpoints is no longer a nice-to-have: it’s a must. Volunteers & Industry Partners Behaving Badly: Strategies for Managing Relationships (Washington DC Idea Swap). Location: Washington DC.

Arlington 34

Arlington DC Washington LMS 34

Reid All About it

OCTOBER 20, 2017

I’m excited about the ways machine learning can improve the customer (member) experience and, along the way, help organizations achieve their goals and increase revenue. Chapter Roundtable in Washington DC. and how to get the right statistics to prevent national and chapter level members from leaving. .);

DC 150

DC Washington Social Media Strategy 150

Reid All About it

OCTOBER 27, 2023

She also shares the story of another association that partnered with an outside expert to fill in a service (and revenue) gap. James Young at Product Community says you need “ a world-class value proposition ” for your association and for each product or experience. Host: Professionals for Association Revenue Wed 11/8 at 12 p.m.

LMS 264

LMS Leadership Strategy Recruiting 264

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OCTOBER 21, 2022

How Association Marketers Are Using Digital To Grow Member Engagement & Revenue. This no-fluff panel discussion with membership marketing pros and practitioners will reveal how other associations are successfully using digital to build purposeful connections with members—expanding engagement and renewals. More info/register.

Revenue 45

Revenue Email Marketing Education Review 45

Reid All About it

MARCH 12, 2021

I just read a new paper— The New Association Tech Ecosystem: Powering Member Experiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Association technology and analytics. Innovation method.

Nashville 370

Nashville LMS Recruiting Recruitment 370

Reid All About it

OCTOBER 29, 2021

To help associations increase sponsorship revenue, the Partnership Professionals Network and Dynamic Benchmarking are conducting a survey of association sponsors to find out: Why companies sponsor associations. Fri 10/29 at 12 p.m.* – DC Book Club – Diversity & Inclusion: Process and Policies. Sponsor survey. 1 CAE credit.

Revenue 195

Revenue Survey Leadership Education 195

Reid All About it

NOVEMBER 9, 2018

Chapter Roundtable in Washington DC. and how to get the right statistics to prevent national and chapter level members from leaving. and how to get the right statistics to prevent national and chapter level members from leaving. Location: Washington DC. Locations: Washington DC and online. Host: Wild Apricot.

Chicago 175

Chicago DC Washington Software 175

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JULY 5, 2019

– Chapter Workshop: Leverage Chapters to Engage & Grow Membership (Washington DC). Learn how to leverage chapters as a channel to reach new audiences, tap into (and boost) chapters’ unique ability to provide community and optimize the member experience, and leverage chapter experiences to drive community influencers.

North Carolina 34

North Carolina Chicago Washington Handbook 34

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SEPTEMBER 6, 2019

Many associations struggle to identify additional sources of revenue and content for their members. Gaining a Competitive Edge with Content Strategy (Washington DC). An impactful content strategy can add member value, expand your influence, bust the internal silos, and help you achieve your business goals. 1 CMP credit.

Chicago 37

Chicago LMS New York Member Engagement 37

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APRIL 17, 2020

While associations are included in some of the CARES Act’s programs, trade and professional associations experiencing severe revenue losses during the current pandemic were excluded from the popular and beneficial Paycheck Protection Program. – Virtual Coffee Talk: Uncovering New Sources of Revenue. Finding New Revenue Streams.

North Carolina 44

North Carolina Revenue Montana Content 44

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JANUARY 13, 2023

MemberSuite team shares the trends they see rising in the “collective association consciousness ,” including AI for normal people, walking the DEI talk, and others related to events, non-dues revenue, remote/hybrid work, community, data, and technology. Find out how to reduce digital friction and increase congruency with revenue goals.

Revenue 39

Revenue Education Leadership Strategy 39

Reid All About it

MAY 13, 2022

They explain how these factors affect the member experience, how the AMS market is changing and what to look for in an AMS. Location: online and Washington DC. – How Associations Can Successfully Deliver Digital Revenue. Host: Professionals for Association Revenue. Quick hits. Kevin Kelly ). 1 CAE credit.

Technology 44

Technology Arlington Revenue Project 44

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MARCH 10, 2023

How to Personalize and Automate your Member Experience Despite technology that helps associations take some of the labor out of communicating with members, true custom member experiences still tend to require manual effort. Your Members Are Mobile… Are You? . – Location: Washington DC More info/register.

Committee 195

Committee Education Software Strategy 195

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JUNE 9, 2023

Raymond Carver, “Rain” Non-dues revenue. But We Want Your Sponsorship How can an association build non-dues revenue and member engagement all at once? Host: Professionals for Association Revenue Speaker: Park Howell, founder, Business of Story Wed 6/21 at 2 p.m. – Put myself entirely in the keep of this rainy morning.

Revenue 207

Revenue Chicago Content Leadership 207

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JULY 7, 2023

. – Ascend Author Talk: A Conversation with Amith Nagarajan (Washington DC) Let’s get together to talk about AI for Associations specifically through the lens of Amith Nagarajan’s new book, Ascend: Unlocking the Power of AI for Associations? Location: Washington DC. More info/register (PAR members only). CAE credit.

Education 195

Education Tools Chicago Technology 195

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JUNE 16, 2023

PCMA is partnering with Gevme on the AI-based Project Spark for the events industry , which is free now, but I can see revenue potential. Hear how to hack through the noise and hook the hearts of your prospects, members, colleagues and the communities you serve using the “The DNA of story,” the ABT… three words that will rock your world.

Tools 195

Tools Project Revenue Metro 195

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DECEMBER 1, 2023

Common Errors in Nonprofit Revenue Recognition and How to Avoid Them Learn about the most common issues with nonprofit revenue recognition, including accounting, presentation, and disclosure issues and errors that are commonly missed by nonprofits. Host: Certification Network Group Speakers: Alyssa Rulf Fountain, Ph.D., 1 CAE credit.

Strategy 275

Strategy Technology Arlington Education 275

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JUNE 2, 2023

If you plan to select a new AMS in the next year, make plans to attend AMS Fest—it’s held twice a year, once in Chicago and once in the DC areas. Digital marketing professionals can capitalize on this newly digitized channel to create personalized, engaging experiences that drive business growth. Location: Washington DC.

Technology 195

Technology Education Chicago System 195

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MAY 12, 2017

How to Fuel Exceptional New Member Experiences. Members think far differently about joining, engaging and renewing than associations do. Contrary to our traditional notion of the one-year membership cycle, the decision to renew is highly influenced by the new member’s experience when they first join. 1 CAE credit.

Raleigh 150

Raleigh North Carolina Chicago Technology 150

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NOVEMBER 1, 2019

Chapters and Affiliates: For the “Swing” in Your Member Experience. What if we envisioned chapters to be a concrete way to experience the association? Like brick and mortar stores are evolving—not as the point of sale—but as providers of an experience you can’t get online. Location: online and Washington DC.

Washington 34

Washington Social Media Education Content 34

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JANUARY 20, 2017

Fuel Exceptional New Member Experiences: 3 New Strategies for Onboarding, Engagement and Retention. After conducting in-depth interviews with more than 300 members, Amanda Kaiser learned that the membership process is not a year-long cycle. . – Host: Washington DC Chapter of the Knowledge Management Association.

LMS 150

LMS Arlington Review Content 150

Association Adviser

JANUARY 18, 2019

Have you recently stopped to think about how your association’s tech solutions can complement one another to maximize your existing resources and provide a better member experience? Update senior staff about each of your tech solutions’ revenue generation and member engagement metrics. Reprinted with permission.

Directory 63

Directory Newsletter Learning Management System Social Media 63

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JANUARY 20, 2017

Fuel Exceptional New Member Experiences: 3 New Strategies for Onboarding, Engagement and Retention. After conducting in-depth interviews with more than 300 members, Amanda Kaiser learned that the membership process is not a year-long cycle. . – Host: Washington DC Chapter of the Knowledge Management Association.

LMS 150

LMS Software Cost Arlington 150

Associations Now

MARCH 1, 2017

That transition involves a new strategic plan, chapter growth, tiered membership, and partnerships to grow nondues revenue. At the same time, the association wants to develop new member categories and build a chapter structure that expands its reach beyond Washington, DC. The biggest thing keeping Bill Valdez up at night: money.

Revenue 40

Revenue Leadership Recruiting Recruitment 40

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JUNE 17, 2022

The future looked bleak for the American Philatelic Society (APS), but in this instructive case study by Carolyn Shomali at the Professionals for Association Revenue, you can find out how APS erased debt, found new revenue streams, and rejuvenated membership. UST Ed Symposium (Washington DC and online). Location: Washington DC.

DC 39

DC Washington Revenue Leadership 39

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JANUARY 15, 2021

In response to the pandemic, many associations hosted new virtual events, took down their members-only content paywall, and reduced fees for virtual conferences and education—changes that affect their membership value proposition. Presenters: Rob Miller, MPA CAE, Senior Vice President of Revenue at Gravitate Solutions. CAE credits.

Innovation 360

Innovation Education Las Vegas Communications 360

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NOVEMBER 15, 2019

Presenter: Mike Steckel, User Experience Director, Mighty Citizen. Learn how to best capture content that will not only increase your revenue, but increase the value for your participants. Translating Customer Experience into Member Experience. Location: Washington DC. Tue 11/19 at 2 p.m. 1 CMP credit.

Washington 34

Washington DC Revenue Content 34

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NOVEMBER 3, 2023

Creating Personalized Member Experiences with Your Data What if you could elevate the experience of your own members and delight them with unforgettable moments? Using data-driven insights and AI can help you be invaluable to your members. Host: Professionals for Association Revenue Wed 11/8 at 12 p.m.

Tools 281

Tools Strategy Revenue Education 281

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MARCH 26, 2021

Learn about ideas and tools that will allow your organization to be at the forefront of this change, and how to surprise your learning audience with seamless and thoughtful opportunities to increase audience engagement and boost organizational revenue. Host: Association Xchange (formerly DC Swap). 1 CAE credit. More info/register.

Innovation 259

Innovation LMS San Diego Strategy 259