This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
I decided to document the number of times per day I check my phone and the approximate amount of time per day I spend engaged with my phone and not the people around me. Association Management Companies CM Services Leadership Uncategorized association management leadership' This was frustrating and eye opening.
Chazin & Company describes what association CEOs should expect of their financial and accounting teams , so staff and volunteer leadership have the necessary financial information to answer questions, make data-driven decisions and fulfill their fiduciary duty. Instead, it is about engaging with the community to meet a common purpose.”
Identify key stakeholders When establishing your pricing committee try involving a mix of internal stakeholders from your leadership, finance, membership, and marketing teams. Clarifying the scope of your pricing committee will help to avoid mission creep. Each role will offer a unique perspective on pricing decisions.
Being a bit less flip, sure, association staff or volunteers could compile and review data and documents, talk to members and other audiences, benchmark against other associations, and do sector and trend research. ” Well, one, you didn’t do it yourself, which is why you need me to do it for you.
Drafting board resolutions should not be draining your leadership’s time. A board resolution is an important compliance document that records the votes and decisions on specific actions. This can impact both the flow of discussions and your overall decision-making.
Learn how to help ensure your nonprofit is prepared to respond to document and investigative demands before they happen, including best practices for business communications and document retention. More info/register. Host: Venable LLP Speakers: Kan M. Nawaday and Mary M. Gardner, Partners, Venable LLP Thu 2/13 at 1 p.m. 1 CAE credit.
However, it’s an easy mistake to make because of the nature of volunteer leadership. Staff and volunteer leadership both need to make sure the association has SMART (Specific, Measurable, Actionable, Relevant and Timely) goals aligned with the association’s mission. If changes are appropriate, they should be made and documented.
To truly transform how your members benefit from your organization, you’ll want to invite them to the leadership table. When members are represented on your leadership team, you’ll have a clear sense of what motivates them, helping you to focus on key areas like member engagement and retention. . . Code of ethics. Learn more.
Since everyone can have access to the same discussions, documents and resource library, online communities give each team member the space to do what they do best while remaining mindful of what the other members are doing. Leadership. Document sharing. Help Collaboration Thrive. Lay the Groundwork.
The numbers don't lie; documenting proficiency on video works! From sales enablement and soft skills to onboarding and leadership training, demonstrating skills with video helps learners conquer communication challenges and validate knowledge.
Act within the boundaries of their authority as defined by law and the association governing documents. The post Model behavior: 13 ethical standards for community association board leadership appeared first on Ungated: Community Associations Institute Blog. April is National Volunteer Month.
Close up/turn off your computer, put away your documents, stop checking email and Slack, leave your workspace. Stick to your work hours, whatever they are. And with your kids at home, they might need to be something other than 9 am to 5 pm. When quittin’ time hits, QUIT. Maybe do something as a ritual to end your day.
I cant think of a term more widely used in the professional world than leadership. Throughout my life, from teenage years to now, my career has been filled with leadership training programs: Teen leadership, student leadership, emerging leadership, and executive leadership. Its an idyllic view of leadership.
Eric Lanke’s been documenting the process of putting together a new value statement for his association. blog roundup cool technology innovation leadership management membership Associations Now Big Data Eric Lanke Google Jamie Notter mobile Technology Review' Think like a business? He recently asked his staff for their input.
Delegate tasks across leadership. Delegate tasks across leadership. Delegate these tasks across your leadership to spread the workload. Prioritizing comprehensive training and documentation every time you implement a new tool into your suite of management tools. Check it out: Embrace association management software.
Do we have our training programs documented, and if so, how often do we update them? Members of the leadership team should become accustomed to asking for data to support requests for additional budget and new initiatives. Do departments seek access to data for insight or are efforts on the rinse and repeat cycle?
To complete my impromptu CEO theme of this week, today’s Humanize quote comes from Chapter 3, where we document the failures of modern management. Specifically, we take on 3 “best practices” in the management field: strategic planning, human resource management, and “leadership.” ” Think about it.
Your leadership probably thinks the one you have is good enough, especially with all the other demands on your association’s limited budget. Document how the existing AMS holds your association back and prevents it from leveraging opportunities. Think how leadership thinks: align each point of your argument to an organizational goal.
We needed an intranet that would do the typical heavy lifting – benefits information, leadership messaging – but also one that enabled conversations,” said Nancy. The home page and main community is an open forum that connects Ascend Learning’s 12+ brands through discussions and a resource hub with hundreds of documents.
Create a dedicated resource hub in your private member community with educational documents, webinars, and videos to help members understand how new technology and industry trends impact them. Give them a private space in your online community where they can have discussions, share documents, and schedule meetings.
Here’s where it starts to look ugly: 70% of these associations don’t have a formal, documented e-learning strategy. Has your leadership tried your e-learning programs? (A Having e-learning champions on your board and in your leadership pipeline bodes well for future budgeting decisions. A good idea to gain their buy-in.).
The best online community software makes it easy for you to sign in as executives or impersonate them so important announcements look like they came directly from senior leadership. Take the time to demonstrate your online community to executive leadership. Hold quarterly Ask-Me-Anything (AMA) events.
But because they were printed paper documents, they were typically hidden from the world — tucked away in file drawers or framed on office walls. The EDUCAUSE badge program includes the following categories of engagement: Community Service, Leadership Development, Communications, Awards and Subject Matter. Badging Platform: Credly.
22% have no documented strategy. 28% of communities have formal advocacy and member leadership programs. Hiring outlook: 20% of programs put hiring on hold. 10% of programs reporting lay-offs or expected lay-offs. 14% of community programs are still hiring or expecting to hire. Online Community Strategy. 24% have a draft strategy.
Component leadership training can strengthen individual chapters and the larger organizations they’re a part of. Here’s a look at how the Council for Exceptional Children revamped its leadership training to prioritize content and programming and better meet member needs. People weren’t seeing the value in the program,” Myers said.
Because of that, we’re bad about setting aside time to debrief, to review our efforts after a project or campaign concludes, to see where we succeeded and where we failed, think about why that happened, and document what we want to do differently next time. Just call me your accountability buddy.
Instead, you need to align your new online community with the mission and priorities of your association's leadership. If a document like this doesn’t exist, hold some informational interviews with your executive director and the head of the board to figure out what the association's main goals are for the upcoming year.
Advanced Prompting Strategies Participants mastered sophisticated AI interaction techniques, including: The “4Ps” approach: Prime, Polish, Prompt, and define Preferred Output Chain-of-thought prompting for more nuanced and precise AI interactions Techniques to extract maximum value from AI tools Custom AI Solutions for Associations We (..)
We offer an easy-to-navigate product documentation library (support.higherlogic.com) that is a perfect complement to other Higher Logic learning offerings! Attend Super Forum 2020 and you'll enjoy : Premier thought leadership and best practices from fellow customers and industry experts. Webinar | Inherited a Community Site, Now What?
Even when board members come to the job with some financial background, they may not be familiar with nonprofit accounting standards , their new leadership responsibilities, or your organization’s statements. But it should be reinforced in person during the orientation for new members and in the documentation they receive.
Do y our board and leadership team s have jam -packed agendas and meetings that often run long ? Using your AMS and online community empowers board members and leadership teams to work smarter, move faster, and achieve more for your association. Read our blog for strategies to get st arted. Boost collaboration. Create communities.
In those cases, even though they may be a “top performer”, successful leaders recognize the need to get this person “off the bus” The article focuses mostly on the ways to document “not being a good fit” for legal protections. That’s where the article disappointed me.
Would the Board approve the final document? It was not my intention to keep our statement a secret, but it was very much my intention to make it an internal document--more of an agreement that we negotiated with each other than a policy document handed down from on high. Not what will the leadership do.
We needed an intranet that would do the typical heavy lifting – benefits information, leadership messaging – but also one that enabled conversations,” said Nancy. The home page and main community is an open forum that connects Ascend Learning’s 12+ brands through discussions and a resource hub with hundreds of documents.
Continuity involves the less-urgent but still important day-to-day leadership roles. But, Gellman says, its important to have something documented so the organization isnt blindsided. Who will be leading the next board call or meeting? Who will write the monthly email from the staff leader?
But choosing what should be included in these documents isn’t easy. At that point, the leadership team, the membership department, and the board of directors all had input in the process, and with so many perspectives and without someone in my position, the organization was at a loss about which way to go,” Quash said.
How have these documents elevated the quality and sophistication of your programs, built the reputation of your meetings department and/or improved your organization’s bottom line? Likewise, how did you convince your organization’s leadership (staff and board) to expend more resources/time on creating these documents?
These documents not only help your team make informed financial decisions internally, but they also demonstrate to external stakeholders that you are using their funds responsibly, allowing you to gain their trust. This document enables your organization to: Show its ability to meet short-term obligations. Show operational efficiency.
Fall is traditionally the budget season for many associations, but I have a feeling 2021 budgets will truly be living documents. Leading Into Tomorrow: Using Foresight to Expand Association Leadership in Critical Domains. Association Board Leadership & Governance in the Era of Business as Unusual. Agile budgeting.
When managed correctly, they provide an important voice and opportunity to contribute to residents, create a conduit to leadership positions , and benefit association operations by tackling short- and long-term tasks.
And senior leadership needs to be fully on board with this, and follow the process themselves. Senior staff champion – someone with the weight of authority in the association needs to stand with each approved project to make sure that, when the person actually running with it needs help or resources or answers, she can get them.
At any given time, professionals working in the online community space might be writing documents, talking to customers, editing videos, or sending emails. Leadership Team. Getting your leadership team to participate gives your community value and legitimatizes it as a verified source of company information.
Leadership & Learning Series: he Generational Shift: Moving Forward Together Learn about the generational shift and what makes it unique at this point in history. . Leadership & Learning Series: he Generational Shift: Moving Forward Together Learn about the generational shift and what makes it unique at this point in history.
They can visit your knowledge base, look up product documentation, and ask questions of other customers, all of which encourage full product adoption and help ensure a happier customer who is getting the most value possible out of their purchase. Improve the Digital Customer Experience with a Customer Community.
We organize all of the trending information in your field so you don't have to. Join 57,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content