Spark Consulting

AUGUST 28, 2024

My co-author Shelly Cumbie Alcorn and I recently had the opportunity to sit down with Mariner Management’s Peggy Hoffman to discuss The Time Is Now: Association Resilience and Adaptation and the Anthropocene Climate Disruption , our new whitepaper on associations and the climate crisis. The focus of our conversation was on the critical role we believe components play in helping associations develop resilience and prepare to adapt to the intensifying changes that are happening in our world

Industry 150

Industry 150

Nimble AMS

AUGUST 28, 2024

As your organization plans to leverage your association management software (AMS) to meet your goals, it’s important to work with your customer success team to ensure you’re getting the most out of your AMS. As you build a thriving community with your customer success team, you’ll have the tools and resources you need to utilize your AMS and meet the needs of your entire organization.

Team 120

Team How To Massachusetts Virginia 120

Achurch

AUGUST 28, 2024

Workplaces today have up to 5 generations. While multigenerational workplaces aren’t novel, their diversity (e.g. racial, socio-economic, gender, international, etc.) has spotlighted the need to successfully navigate the multigenerational workforce. There may be few members of the Silent Generation in your ranks, but their influence as board members or strategic advisors remains.

millennials 83

millennials Communications Team Tools 83

Effective Database

AUGUST 28, 2024

Are you collecting mobile phone numbers? You should be. Are you collecting (and using) the mobile phone numbers of your members? If you aren't, it might be time to consider doing it. Here's the thing about mobile phone numbers: For a certain demographic (e.g., ME), the mobile number is sacred.

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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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