Wed.Apr 03, 2024

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Dump the Performance Review!

Spark Consulting

We all know that one of the top reasons people voluntarily leave their jobs is bad management. Bad management can express itself in a variety of ways: the infamous “one person screwed up/took advantage of the organization so let me send out a cranky email to everyone setting up a Draconian new policy,” the capricious boss who takes out bad moods on staff, the micro-manager, the boss who never, ever backs staff members in confrontations with volunteers or members, the boss who plays f

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Meet the AI Family: The Communicators and Translators

HighRoad Solution

Families are connected. They're committed. They're complicated. They have the right intentions but can come up short at times. But in the end, they represent support. And while family members may take on different roles and drive different dynamics within the brood, they're still best when they're functioning together as a unit. Most wouldn't necessarily see AI as just another family member but I do think it's fair to say, that AI—regardless of the attributes and the functions it serves—is best

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Three Simple Steps to Self-Publishing for Associations

AMR Management Services

Associations are often looked to provide thought leadership materials, e-books, and even textbooks for the profession or industry they represent, and it’s no secret that traditional print publishing at a small scale can be tricky and expensive. Many associations have turned to electronic self-publishing as a more efficient method to fulfill this element of their… The post Three Simple Steps to Self-Publishing for Associations first appeared on AMR Management Services.

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Legacy Donor Stewardship for Associations: What to Know

ISAE

Legacy Donor Stewardship for Associations: What to Know Legacy giving offers a valuable opportunity for all fundraising organizations that leave lasting impacts on people’s lives—associations included. But its benefits can only be sustained with effective donor stewardship and relationship-building along the way, especially after a member works with you to create such a meaningful gift.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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7 Proven Ways for Banks to Handle a PR Crisis

CMA Solutions

In early 2023, when multiple high-profile regional banks suddenly collapsed , surviving institutions across the country were asked a series of questions by customers and the media. Is our money safe? What measures are in place to prevent a similar crisis? Can you explain the sector’s financial health? Many didn’t have the answers needed to soothe concerns, but they would have if they had a solid public relations (PR) strategy.

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7 Proven Ways for Banks to Handle a PR Crisis

CMA Solutions

In early 2023, when multiple high-profile regional banks suddenly collapsed , surviving institutions across the country were asked a series of questions by customers and the media. Is our money safe? What measures are in place to prevent a similar crisis? Can you explain the sector’s financial health? Many didn’t have the answers needed to soothe concerns, but they would have if they had a solid public relations (PR) strategy.