Mon.Feb 12, 2024

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Alternatives to Virtual Onboarding Events

Elevating Engagement

I am a huge fan of virtual onboarding events. It is not a welcome webinar with a set script and slides but a truly responsive event that connects the people attending with the solutions they need. Because I’m a big fan, I had to think for a second when Susan asked this great question during the Member Engagement Labs. “I’m hearing live orientations aren’t well attended; thoughts compared to on-demand?

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The Ultimate Guide to Legacy Gifts  

Wild Apricot

Unlock a lasting impact with legacy giving! Learn why it's crucial, set up a sustainable program, and master the art of soliciting and building successful legacy gifting programs.

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How to Build DEI into Your Association’s Educational Strategy

WBT Systems

DEI is a business imperative that’s not going anywhere. But it calls for intentional, strategic thinking and action. You can’t just throw the jargon around.

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Are Marketing and Membership at Opposite Poles? Take the Journey to Collaboration

.orgSource

Is your marketing team hanging out at the North Pole while the membership group chills in Antarctica? If these two drivers of engagement are a world apart, it will be challenging to deliver the seamless experience customers expect from their favorite brands. There was a time when associations didn’t think of their members as customers. We saw their loyalty as beyond commercial transactions.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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6 Tips for Successful AMS Onboarding for New Staff

MatrixG

When welcoming a new staff member into your organization, the onboarding process plays a pivotal role in shaping their future at your association. It’s not just about acquainting them with the organization, their colleagues, or the physical workspace; it’s also crucial to empower them with the tools and knowledge they need to thrive. And your Association Management System (AMS) is one of the most powerful tools you have!

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