August, 2019

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101 Ways To Get New Members For Your Organization

Wild Apricot

Want to grow your membership? Here are 101 ways your organization can attract and recruit more members both in the short and long term.

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5 things that may be holding your association back from its mission?

YourMembership

Your organization may be small. But that shouldn’t keep you from moving forward on your mission. Here are five things that may be holding you back, and what you can do to break free. You know that dream where you’re trying to run, but it feels like you’re moving in slow motion? Does it ever. The post 5 things that may be holding your association back from its mission?

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8 Ways to Increase Membership with Word-of-Mouth Marketing

Membersuite

Are you leveraging word-of-mouth marketing to increase membership? 83% of consumers say a word-of-mouth recommendation makes them more likely to make a purchase. Read the post to see 8 ways to use this powerful marketing method to recruit members.

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Membership Q&A: How Long Should Our Grace Period Be?

Spark Consulting

Ah, the grace period, the bane of the membership profession’s experience. Should we have a grace period at all? How long should it be? I will admit to being a hard-ass about grace periods. My preference is none. If your membership lapses on July 31, 2019, then your access is cut off as of 12:01 am August 1. Remember how I recently wrote about rewarding the behavior you want to encourage ?

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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PERSONALIZATION: CREEPY OR CONVENIENT?

Association Success

Have you ever Googled “How to download your Facebook data” or “How to download your Google data”? Well, I have for some of my Google data. They’ll tell you where you were on what day, doing what. You’ll find every single photo. I was appalled. But then I thought about how I can go on Chrome, type two letters and how it will bring up the URL I’m looking for.

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How to Start a 501c3 Nonprofit the Right Way in Nine Steps

Wild Apricot

Congratulations — you're on your way to changing the world! In this guide I cover how to start a nonprofit or 501c3, from setting your goals to getting your first paying members.

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Take a Learner Assessment-First Approach to Program Design

WBT Systems

Take a Learner Assessment-First Approach to Program Design. Read more about Take a Learner Assessment-First Approach to Program Design.

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Need to convince your board it’s time for new technology? Focus on your association’s goals and challenges.

YourMembership

You know it’s time for new technology. But does your board? Help them understand the challenges your small association faces and how new technology can help you reach your acquisition, retention, and engagement goals. Here’s how. It’s a familiar story. Your association has goals around membership growth, retention, and engagement. And every day, your outdated.

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Partnership v. Membership: Prospecting Dos and Don’ts

Spark Consulting

In Lewis’s last post in our ongoing series , he shared some great advice on prospecting for corporate partners. Lewis highlighted DO items, such as: Weed out “dead ends” Understand your potential partners’ business challenges and goals for your audiences. Focus on mutual benefit. He also called out time-wasters to eliminate (I love that framing!

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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6 Ways to Repurpose Your Webinar Content

Blue Sky eLearn

Just like your presenters do with a face-to-face presentation, they spend a lot of time preparing for their webinar presentations as well. And while they’re doing that, you’re spending the time marketing the webinar, you’re spending the money to work with a company who will assist you in hosting a professional event and take care of the technical and customer support needs.

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3 Ways to Improve Membership Acquisition at Your Association

Higher Logic

Developing a growth strategy for your association takes time. It takes hours of debating the best methods to use to reach prospective members, and days of content creation and campaign management. It's stressful. And, it could all result in nothing if you don't use effective tactics to drive meaningful growth. A balanced, comprehensive growth strategy will include a mix of focus on both member retention and member acquisition.

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How To Create A Volunteer Engagement Strategy that Actually Works

Wild Apricot

Creating a volunteer engagement strategy can not only improve your volunteer's experience, but your entire organizational atmosphere. That's why I've created this guide to engaging volunteers from start to finish!

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Learning Subscriptions Help Good Intentions Come to Life

WBT Systems

Learning Subscriptions Help Good Intentions Come to Life. Read more about Learning Subscriptions Help Good Intentions Come to Life.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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4 Ways to Becoming the Best Continuing Education Resource in Your Industry

YourMembership

How associations can support members through professional development. Members’ needs and expectations evolve as they move through their careers journey and look to associations for support. Here are some tips and tricks to take your online learning program to the next level. Your members look to your association to be a leader, especially when it. The post 4 Ways to Becoming the Best Continuing Education Resource in Your Industry appeared first on YourMembership.

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Vision. Results. Strategy. An overview of the Virtual Way with special guest Craig Paxson

Virtual

The eighth episode of Virtual’s podcast, “Five Minutes with Andy” features Virtual’s Executive Vice President Craig Paxson and Andy discussing VRS. VRS stands for “Vision”, “Results” and “Strategy” VRS is foundational to the way Virtual works with its clients. Some might call it Virtual’s “secret sauce”. In this podcast, Andy and Craig describe VRS and its purpose.

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Tips for Kickstarting Your Podcast Channel

Blue Sky eLearn

You’ve finally done it. You’ve decided your organization needs to start hosting podcasts. Or maybe you’re still on the fence and are just looking for some advice if you do decide to take the leap. Here are some tips to get you headed in the right direction. . Why . You should have a clear vision and mission in mind when you start your podcast channel.

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Build Your Customer Journey Map With 7 Community Touchpoints

Higher Logic

A great customer experience is all about delighting your customer by making them successful. After your customers complete the buyer’s journey and become customers, they enter the post-sale customer journey, or the “delight” phase. For many software as a service (SaaS) companies, the delight phase is shared across multiple teams. For example, your customer success, support, product management, implementation, and customer marketing teams may all have a hand in influencing the customer journey.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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6 Group Fundraising Ideas to Really Engage Your Donors

Wild Apricot

Keeping your donors engaged in your cause can be difficult. That’s why I’ve compiled this list of awesome group fundraising ideas to keep them involved.

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3 Big Ideas from the 2019 ASAE Annual Meeting

WBT Systems

3 Big Ideas from the 2019 ASAE Annual Meeting. Read more about 3 Big Ideas from the 2019 ASAE Annual Meeting.

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Tips to Skyrocket Your Association’s Job Board Revenue

YourMembership

At the top of every association’s priority list is growing non-dues revenue and driving more member engagement. But how do they do it? We’ll fill you in on their secret: a successful career center. The constant evolution of career centers has made them the go-to destination for all career development opportunities for association members. Not. The post Tips to Skyrocket Your Association’s Job Board Revenue appeared first on YourMembership.

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Vision. Results. Strategy. An overview of the Virtual Way with special guest Craig Paxson

Virtual

The eighth episode of Virtual’s podcast, “Five Minutes with Andy” features Virtual’s Executive Vice President Craig Paxson and Andy discussing VRS. VRS stands for “Vision”, “Results” and “Strategy” VRS is foundational to the way Virtual works with its clients. Some might call it Virtual’s “secret sauce”. In this podcast, Andy and Craig describe VRS and its purpose.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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5 Things to Consider When Choosing an LMS

Blue Sky eLearn

Selecting a new (or your first) learning management system is a big undertaking. Some organizations hire consultants to help them with the tasks. Some send out large RFPs. Every organization has different needs and specific requirements, but there are some main things to look out for when evaluating LMS prospects. . 1. The User Experience. This means your learners’ experience as well as your own.

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How to Give Your Customer Success Team Superpowers

Higher Logic

Is your customer success team burnt out? How about stressed? If the answer is yes, I’m not surprised. With recent emphasis on customer success programs and the rise in rapidly scaling tech companies, customer success teams are often strapped for resources and time. Obviously, burnt-out customer success teams digging through disparate data sources and patching resources together for customers isn’t the ideal.

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25 Solid Membership Website Examples & How to Create Your Own

Wild Apricot

Here are 25 great membership website examples from all sorts of different organizations. See how they've set up membership benefits, events, and more. Plus, learn how to easily create your own membership website in 3 easy steps!

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A Conversation with LMS Analyst John Leh of Talented Learning

WBT Systems

A Conversation with LMS Analyst John Leh of Talented Learning. Read more about A Conversation with LMS Analyst John Leh of Talented Learning.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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8 ways to deliver an unbeatable learning experience for your members

YourMembership

How integrations with your membership software can improve your associations member experience Connecting your learning management system with your association’s other membership software provides a continuing education experience that offers value to members through their entire careers. Here’s how. As your members move through their careers, their needs and expectations change.

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Creating an Educated Workforce in Three Phases

Eric Lanke

Two weeks ago, I posted about an upcoming panel discussion I was asked to participate in -- a panel on how associations are successfully working to develop a better educated workforce for the industries they represent. That post can be found here. Well, that panel happened at a conference I attended last Thursday, and I thought I would provide an update.

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Building Out a “Culture Ops” Function

Jamie Notter

I have a couple of keynotes at HR conferences coming up in September, and I am thinking about drawing some attention in those talks to a relatively new term in HR: Culture Operations, or Culture Ops. If you’re outside of the Human Resources world, you may not realize that the term, “human resources”, has become a bit out of fashion these days. The problem is that the term kind of implies that your people—your humans—are really just things to be managed along with your other “resources”—like, say

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