August, 2014

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Five Tips for Success with Ad Hoc Volunteers

Spark Consulting

'Thanks to ASAE’s 2008 Decision to Volunteer study, we know that our members are eager to volunteer. But thanks to generational trends and research , we know that our volunteers are looking for different volunteer experiences, more of the ad hoc or micro-volunteering type. When you’re used to working mostly with standing committees, though, it can be tough to figure out how to create good ad hoc volunteer work.

Tips 292
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Does Your Organization Pass the Toothbrush Test?

Reid All About it

'Before Google makes an acquisition, the target company must first pass co-founder Larry Page’s toothbrush test: Is the company’s product or service used regularly to make people’s lives better? How does your organization live up to that test? Do your clients or members depend on something you provide to do their jobs? Does that product/service improve their professional or personal lives?

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15 Ideas for Non-dues Revenue Streams

Wild Apricot

'Is your organization looking for non-dues revenue streams? Here are some highlights from our Small Membership Survey Report that might offer some ideas.

Revenue 269
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The #ASAE14 Party List - Where to Go to See The Who's Who in Associations

KiKi L'Italien's Acronym Soup

'Every year the best networking at ASAE Annual happens at the parties and receptions after the sessions have concluded for the day. You’ll never know how much learning you are capable of until you are shouting about outdated membership models across a crowded table at a bar. Here is a handy-dandy list of parties and receptions happening at ASAE Annual in Nashville.

Nashville 202
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Should chapters get liability insurance? An expert weighs in.

Mariner

'Question: We are a XXX organization for XXX and have more than 100 components (we call them chapters) in cities across the country. They are all 501c6 organizations with their own articles, bylaws and D&O insurance. Question of the day: do they also need liability insurance? Most of the larger components have had it; however, the rates tripled this year so they are asking if it is a requirement.

More Trending

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Membership Marketing on a Shoestring Budget, NAHB-Style

Spark Consulting

'I had the opportunity to present Membership Marketing on a Shoestring Budget for the National Association of Home Builders’ Association Leadership Institute earlier this week. As usual, when I deliver this session, I solicit great inexpensive marketing ideas from the participants as well. Here’s what the chapter leader smarties at NAHB came up with: Barter!

Marketing 262
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Meet You in Nashville: Celebrating Craft Beer at #ASAE14

Reid All About it

'I always have high hopes of getting to a lot of breweries when I’m at a conference, but it rarely happens. If you have more free time than I do, I hope you can hoist one for me. Or just grab me and make me come with you! Downtown breweries. Czanns (no website, Facebook , Twitter ). Pronounced “Zahnz”, they specialize in “easy to drink beers that don’t try to blow your head off with hops.

Nashville 188
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How Are You Welcoming New Members?

Wild Apricot

'Does your association or club have a new member onboarding process in place? Here are some ideas on welcoming new members.

Process 296
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5 quick member recruitment wins

Optimist Consulting

'As we approach September, midway through the financial year for lots of membership organisations, I am sure your thoughts are turning to reviewing income targets. So here are five quick membership recruitment wins: 1. Chase up lapsed memberships. An obvious point, but lapsed memberships can simply be because members have forgotten to renew. In my experience just contacting these people and highlighting that they are no longer a member can be enough to prompt some to re-join.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Take advantage of the benefits gap

Aaron Wolowiec

'A friend of mine was lamenting the other day that soon she’ll have fewer health care benefits. Looking to cut costs, her employer switched health care plans and decided to eliminate some “frills.” But the kicker: She’ll be paying more. Unfortunately, as businesses continue to recover from the recent economic downturn, and now with the introduction of the Affordable Care Act, this scenario will probably become more common.

Discount 142
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Don't Post Plaques on the Wall Declaring the Values

Eric Lanke

'image source This post is part of a series in which I''m analyzing the efforts of my organization to define and embrace core values through the six rules for doing so defined by Francois Nader, CEO of NPS Pharmaceuticals. For the series introduction, go here. For my comments on the first rule, go here. + + + Here''s Nader second rule, along with what he says about it in his HBR blog post : Don’t post plaques on the wall declaring the values.

Examples 133
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What I’m Reading

Spark Consulting

'Quick list – there’s been lots of good stuff lately, but I’m sharing most of it via my Twitter feed these days. Great post from John Haydon about the human factors that influence email open rates (hint: it should be all about THEM, not all about YOU). I’m usually not a fan of “10 tips to be more productive” articles, mostly because those lists tend to be comprised of SERIOUSLY OBVIOUS stuff, but this one isn’t and it’s quite good.

Products 228
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Meet You in Nashville: Where to Eat During #ASAE14, Part 3

Reid All About it

'It’s time for#ASAE14! A bunch of my friends are already there but Im not arriving until late Saturday afternoon. Heres the last in my series of post about Nashville dining. I covered downtown restaurants in Part 1 and restaurants in Germantown, Midtown and Music Row as well as Nashvilles hot chicken restaurants in Part 2. If you decide to play hooky on Sunday morning and go out for brunch, the Nashville Guru and Visit Music City each have a list of their picks..

Nashville 177
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Everything You Need to Know To Recruit Younger Members

Wild Apricot

'Are you having trouble recruiting and engaging Gen Y or Millennials? Here''s a look at our compendium of 10 resources – our Ultimate Guide to Connecting With & Recruiting Younger Members.

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Discounts Are Not Valuable

Jamie Notter

'I attended a good session at the ASAE conference about pricing. It was not a ton of new information, but it did provide a good reminder about the importance of value-based pricing. That is, consider what alternatives your customer has, and then compare the value they get from those alternatives with the value they get from your offering. That will help you set pricing.

Discount 133
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Helping your members to enter your awards – what the DMA did

Optimist Consulting

'Some sectors experience awards fatigue – I often see ‘Extended deadline’ and feel bad for the people organising the event, whilst other sectors can be overwhelmed with entries. Whatever the case at your membership organisation, it does make sense to make sure the process of entering is as simple and clear as it can be. Award entries take time, so you do need to be creative about how you encourage people to get involved. .

Process 126
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Define the Values in Simple, Sixth-Grade Language

Eric Lanke

'image source This post is part of a series in which I''m analyzing the efforts of my organization to define and embrace core values through the rules for doing so defined by Francois Nader, CEO of NPS Pharmaceuticals. For the full introduction, go here. + + + Here''s Nader''s first rule again, along with what he says about it in his HBR blog post : Define the values in simple, sixth-grade language.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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The Day Someone Made My Day

Robert M Barnes

'The Life of a Daymaker (Wagner, D. 2013) book was given to me this week by the entrepreneurial CEO of a machine company in TN. What a great gift, thanks Jeff Turner and thanks to my CEO Amith Nagarajan for introducing me.

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The Power of Live Events (and Shuttle Buses)

Association Adviser

'Why you should always go in person and share a ride. Plus, ten ways association events are better than they used to be. The post The Power of Live Events (and Shuttle Buses) appeared first on. For more about this topic, click on the headline.

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Software News August 2014: Using Wild Apricot’s API

Wild Apricot

'The August Software News is all about Wild Apricot''s API: what it is, how it can benefit our customers and examples of API applications for associations, clubs and non-profits.

Software 243
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It’s Not Always Win-Win

Jamie Notter

'At the recent ASAE Annual Meeting, I had the pleasure of presenting with Sandra Giarde and Mark Alcorn on the subject of dealing with “turbo bullies” on your Board of Directors. Sandra is a CEO and Mark is legal counsel, and they both have had first-hand experience with volunteer leaders in associations who have been pretty horrible. I am not talking about failing to read their board books ahead of time or getting a little too drunk at the annual meeting.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Fundraising using your members

Optimist Consulting

'I recently ran a campaign for a membership organisation client of mine that encouraged members to sign up to its charitable fund. A number of new donors have come forward, which my client is very pleased about. I have often thought that there is scope for membership organisations to raise funds from its own members. Doing good. The topic of philanthropy was covered at MemCom earlier in the year.

Project 126
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Six Rules of Living Your Values: Introduction

Eric Lanke

'image source This HBR blog post on building a new company culture has been sitting in my inbox for a while. In it, Francois Nader, CEO of NPS Pharmaceuticals, talks about how focusing on a new set of core values helped him turn that company around. But he doesn''t talk much about what those core values were. No, more helpfully, he focuses on what he thinks it takes to make your core values--whatever they are--stick.

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Management Misdemeanors: 10 Crimes Against Increased Volunteer Engagement

Idea Architects

'Unfortunately, you don''t have too look too far to find organizations regularly committing management misdemeanors that get in the way of them engaging the volunteers they say are so important to them. Keep yourself out of jail by making sure your group isn''t caught doing any of these common 10 crimes. 1. Not asking at the onset Hard to believe, but not being asked is still o ne of most common reasons people say they don''t volunteer.

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Are You Engaging Your Meeting Participants?

Association Adviser

'The term "attendee" is outdated. At today’s meetings, "participant" is a much more accurate term. That’s because today’s participants are more engaged in the meetings experience than ever. The post. For more about this topic, click on the headline.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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24 Non-profit Webinars for September 2014

Wild Apricot

'Summer is almost over and school is back in session - with 24 free non-profit webinars scheduled for September.

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Data Based Decision Making and Experiments

Jamie Notter

'Almost everyone is on the data bandwagon these days. Even those who might still be skeptical about the whole “big data” thing will likely admit that using data in decision making is critical, and we all have stories of organizations, leaders, and managers making bad decisions by relying only on anecdotal evidence, ego-based analysis, or my favorite: “because we have always done it that way.” But data-based decision making is not easy.

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#asae14 is over. Now what?

Association Advocacy Chick

'To recap #asae14, some sessions were great; Others not so much. People had particular feelings about the opening and closing sessions. Nashville pulled out all the stops to welcome attendees. We all had fun at parties, yadda, yadda, yadda. But it’s all over now. The sessions. The networking. The receptions. So now what? Do we go back to work as if nothing happened?