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Accessibility and diversity are about accommodating everyone, not just people with disabilities or people who are from minority groups. You want to make volunteering as welcoming to the widest number of people possible.
The sharing economy is big these days, with new companies popping up -- and fading away -- almost daily. And there’s big money to be made, both for the companies providing the platform and for the people using them -- think of Uber and Getaround for transportation, AirBNB for accommodations and LendingClub for loans. Lyft is in this same group and, although significantly smaller than Uber, is still a unicorn (a private company worth over a billion dollars).
Not all learning management systems are equal. With over 600 LMS vendors providing solutions for a variety of education technology needs, from generic to niche solutions, open source to proprietary platforms – how can you be sure that you have the right learning solution for your association? When is it time to look for a new Association LMS? Are Your Learners Frustrated?
Shana Killips, sales manager, The James B. Henry Center for Executive Development. Q & A with Shana Killips, sales manager, The James B. Henry Center for Executive Development , Michigan State University. Q: Learn: What’s your favorite part about learning something new? A: The people and our relationships are what I enjoy the most about my job. Learning something new allows me to be creative in finding solutions for my clients and it helps me to see new perspectives and better relate to my c
Speaker: Gareth Webb & Phil Selley, Founding Partners at Intouch Business
For many nonprofit organizations and NGOs, managing grants and monitoring projects with spreadsheets and manual processes feels familiar—but is it holding your organization back? As funding requirements become more complex and stakeholder expectations for transparency grow, relying on outdated methods can lead to inefficiencies, missed opportunities, and compliance risks.
The word ‘fearless’ was literally front and center this year at the digitalNow conference. In the opening and closing sessions, digitalNow’s Hugh Lee and Don Dea talked about the need for association execs to be fearless. The choice of ‘fearless’ as the unofficial conference motto irked me. I understand why people find ‘fearless’ inspiring. With all the challenges facing associations and the people who run them, you can’t let fear influence your decisions.
There is a clear and important reason that associations are organized as non-profit organizations, and it isn't so they can get out of paying taxes. My musings in this regard were inspired by this post by Anna Caraveli on The Demand Networks blog. Titled, Are you Marching to your Board’s or your Customers’ Pace? , the post explores the difficult and important territory of slow-moving associations growing increasingly obsolete, either because they disenfranchise younger members or because they lo
There is a clear and important reason that associations are organized as non-profit organizations, and it isn't so they can get out of paying taxes. My musings in this regard were inspired by this post by Anna Caraveli on The Demand Networks blog. Titled, Are you Marching to your Board’s or your Customers’ Pace? , the post explores the difficult and important territory of slow-moving associations growing increasingly obsolete, either because they disenfranchise younger members or because they lo
Because we host a webinar every single month, we've tested out dozens of reminder emails to maximize registrations. This is our best strategy, which has increased registrants over 200%.
Blogging is writing with a dual purpose. Effective blog posts both educate the reader and benefit the writers -- or the writer’s organization. Let’s take a look at how to do that well. What you’ll read here comes not just from my study of blogging over the years, but from personal experience. A little over a year ago, I started a blog about clear business writing.
It’s been seven years since the end of the great recession and one economist thinks there is a 60% chance of a recession next year. As global uncertainty and slow U.S. economic growth dominate the landscape, CEO’s should assess whether or not they are leading a recession ready association. While the next recession may not be as severe as the last one, be rest assured that business leaders are continually increasing scrutiny over expenditures not related to corporate performance.
Shana Killips, sales manager, The James B. Henry Center for Executive Development. Q & A with Shana Killips, sales manager, The James B. Henry Center for Executive Development , Michigan State University. Q: Learn: What’s your favorite part about learning something new? A: The people and our relationships are what I enjoy the most about my job. Learning something new allows me to be creative in finding solutions for my clients and it helps me to see new perspectives and better relate to my c
Struggling to generate revenue beyond membership dues? You're not alone. Our free guide, The Ultimate Guide to Non-Dues Revenue for Associations , offers practical strategies to help your organization boost financial health. Inside, you'll explore creative ways to generate income, including: Educational offerings tailored to your audience Event-based revenue opportunities Job boards that drive engagement and income Corporate sponsorship ideas A checklist to evaluate and strengthen your current a
The four-hour work week is a myth, despite what Tim Ferris says, but thankfully the four-day work week isn’t. Even during this short work week, surely you can find some time to invest in yourself. See if any of the webinars listed below sparks an interest. If you host webinars (or plan to), check out this three-part series by Mike Agron , co-founder of WebAttract : 5 Expert Tips for Growing Your Webinar Attendance. 5 Expert Tips for Engaging Your Webinar Audience. 5 Expert Tips for Convert
I recently joined the Fawcett Society (Fawcett) , the UK’s leading campaign for gender equality. I liked their welcome letter (interestingly they chose to send a hard-copy letter), so I thought I’d share with you some of the highlights, which you could use for inspiration for your next welcome message. You can download the letter as a PDF here. 1.A warm welcome.
Everyone has their own engagement theories for fostering interaction within online communities. Some engaged communities appear effortless while others remain stagnant, with occasional spurts of activity. So, what gives? What’s the trick for building sustainable, steady engagement? Sustainable motivation. In general, if you want to motivate someone to do something -- say you want your kid to help do household chores -- what do you do?
Traditional budgeting and forecasting methods can no longer keep pace with today’s rapidly evolving business environment. Static budgets, rigid annual forecasts, and outdated financial models limit an organization’s ability to adapt to market shifts and economic uncertainty. To stay ahead, finance leaders must leverage a future-forward approach—one that leverages real-time data, predictive analytics, and continuous planning to drive smarter financial decisions.
In an era of unending economic challenges and uncertainty, industries must be relevant in order to grow. KPMG’s 2016 report “Setting the Course for Growth: CEO Perspectives” underscores how today’s CEO is laser focused on staying relevant in a turbulent global market. In order to remain relevant to their members Trade Association CEO’s focus more on understanding industry challenges then helping drive industry outcomes.
Holly Duckworth. This month’s guest blog post is by Holly Duckworth , a keynote speaker and consultant. She’s the author of the award-winning book, “Ctrl+Alt+Believe: Reboot Your Association for Success.” Follow her on Twitter: @hduckworth. As you look around it doesn’t take long to recognize the world of business is evolving.
The only way to thrive in our ever-changing world is by sharpening old skills, learning new ones, and deepening your knowledge. That’s why I provide this list every week—so it’s a little easier for you to do that. Change and fear go hand in hand. Do you ever think about fear? Your fear? Your staff’s fear? Your board’s fear? What do you think about being fearless?
I was delighted to recently present at CHASE on how to develop your membership marketing strategy and plan. Following on from my blog “ Top 5 essentials for your membership marketing strategy ” , I outline my thoughts here on how to develop a strong membership marketing plan that links back to your marketing strategy and helps you to grow your membership. 1.What do you need to promote across the year?
Speaker: Tim Sarrantonio, Director of Corporate Brand
Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!
Getting people to open emails can be a frustrating, fruitless task. Especially when a big part of your job is communicating to members through email -- depending on your industry and the types of emails you send, what’s considered good open rates can look pretty low. So how do you turn the tides and get people to open your messages? The art of the email subject line.
Last week I tweeted this post by Amanda Kaiser of the Smooth the Path blog. In it, she wonders which members association staff should pay the most attention to: those most or those least actively engaged in the association's activities. She makes points on both sides of the argument, but eventually comes down on the side of those most engaged. It is okay to welcome everyone.
Holly Duckworth. This month’s guest blog post is by Holly Duckworth , a keynote speaker and consultant. She’s the author of the award-winning book, “Ctrl+Alt+Believe: Reboot Your Association for Success.” Follow her on Twitter: @hduckworth. As you look around it doesn’t take long to recognize the world of business is evolving.
GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals. Get your copy of the 2025 Association Survey Results Report to see how your organization measures up: The biggest challenges associations are facing Membership retention trends and non-renewal insights Strategies for automatic renewals and reinstatements Shifts in member engagement tactics Why members are joining (and sta
What’s on your mind this week? I’m thinking about one-page strategic plans, automating processes, change management, shifting board mindsets, cybersecurity, leading from the middle, personalizing content, and other juicy association topics. Never a dull day! Tue 5/17 at 12 p.m.* – Meetings Outlook: A Deep Dive into the Latest Business Trends.
May 30, 2016. Toronto, ON. (The Portage Group) – The Portage Group is pleased to welcome Steve Carroll, CAE, as an Independent Associate to their team. Steve is an accomplished association sector professional bringing with him a wealth of success and experience as an association staff and volunteer leader. Carroll is currently President of the Canadian Society of Association Executives – Trillium Chapter and has served in Canadian national and provincial association senior leadership positions f
Besides the clear blue skies and the bright warm sun, May brings the beautiful blossoms of apricot trees, as pictured here. Reminiscing aside, here’s what happened this month in the world of Wild Apricot.
There’s no one right way to run a community, so it should come as no surprise to anyone that there’s not a single path to becoming a community manager. In fact, when people ask me about what makes someone great at community management, I tend to describe more personality traits than anything else: adaptability, curiosity, an analytical mind. And yet, there are plenty of things you can do to prepare yourself for getting a job as a community manager.
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I wrote a post a few weeks back on what I called paradoxes in association management , which I defined as counter-intuitive practices that we must embrace if we want to be successful. Here's one: Success comes when staff learns the language of members, not when members learn the language of staff. This is one of the most obvious, but frequently one of the most difficult to embrace.
Although still relatively new, online communities are quickly becoming popular platforms for engagement, discussion and membership. But there’s still some confusion about best practices and culture, according to a new report by The Community Roundtable and Higher Logic. “In the current environment, it’s easy to question or second guess ourselves, but one thing I feel strongly about is this: A community approach can help navigate these issues in a way that brings along customers, prospects and em
Here’s the learning line-up for the association community for the week of May 9. Since it’s not a big list, if you know of something I’ve missed, please let me know and I’ll add it. Tue 5/10 at 12 p.m. EDT* – Providing Multilingual Communications at Your International Event. From hiring interpreters to ordering collateral translations, this webinar will walk you through how to decide what’s a “must have” for your international event, as well as how to book and promote these services effect
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