August, 2013

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The Mission Driven Volunteer

Wild Apricot

'Wouldn’t it be amazing to have an abundance of engaged, highly motivated volunteers who are brimming with ideas your association actually implements?

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What If Your ED Was a Millennial?

YourMembership

'There’s plenty of talk among organizations on how to recruit and engage Millennials but are you getting them involved to the point they are assuming the role of your next ED? And what would your organization look like if it was Millennial led? Your organization would be: 1. More collaborative. Millennials were raised to be collaborative [.] ( Read more. ) The post What If Your ED Was a Millennial?

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Who’s Doing Mission Driven Volunteering?

Spark Consulting

'From the new Spark whitepaper, The Mission Driven Volunteer , written with Peggy Hoffman: The Maryland Association of CPAs realigned all their volunteer roles along a grid where the X-axis represented high value to members and the association and the Y-axis represented alignment to strategy. Then volunteer teams used that grid to pull resources away from committees and chapters doing low priority work and refocus those resources on activities and projects that were in the high-high quadrant.

Maryland 254
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Motown magic continues to attract business

Aaron Wolowiec

'Detroit’s Cobo Center. I’m sure I can speak for my fellow Michiganders: We’ve watched with heartbreak as Detroit, once the most prosperous city in the country, has struggled to financially support its declining population. Sadly, it all came to a head on July 18 when the Motor City filed for bankruptcy. Ever since, that’s all the media seem to care about.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Interesting Leadership Training from Big Companies

Association Leaders

'There was an interesting article in the Wall Street Journal today titled, “ Building Middle-Manager Morale “ I think it’s interesting these big companies are recognizing the importance of training, leadership development and increasing morale among their managers.

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Free Non-profit Webinars for September 2013

Wild Apricot

'Here is the round-up of free non-profit webinars for September 2013. This month we''ve found 21+ webinars to help you get ready for fall.

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Turning Post-Conference Euphoria into Action

YourMembership

'The days after a major conference are filled with busy work, attending to all of the things you pushed off leading to the conference. I have 50,000 vendors calling me (yes they call me too, I know how you feel) some from conference and others I politely deferred before conference. Your colleagues have all sorts [.] ( Read more. ) The post Turning Post-Conference Euphoria into Action appeared first on YourMembership.com.

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Announcing: The Mission Driven Volunteer

Spark Consulting

'I’m excited to announce the third Spark white paper – The Mission Driven Volunteer – co-authored with Peggy Hoffman , CAE, President of Mariner Management. This week, I’ll be blogging about the contents of the whitepaper. The basic premise is: Associations’ current model of volunteering is broken. Standing committees value form and position over function and effectiveness.

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Don’t feed the attendees: 10 insights for your next food function

Aaron Wolowiec

'The bag of trail mix that served as my lunch during the closing general session of #ASAE13. It’s the closing general session at #ASAE13. I’ve somehow come down with the worst summer cold/sinus infection I’ve had in at least the last 10 years. Many of my friends seem to be sniffling and sneezing, as well. This has resulted in an unexpected morning expedition to the local CVS.

Georgia 185
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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Can Bad Leaders Teach Good Leadership?

Association Leaders

'An interesting question I’ve often considered is ‘Can we learn good leadership skills or traits from bad leaders?’ Well, I recently read an article on this very topic from one of my favorite business dailies – SmartBrief. Author, James daSilva thinks, like I do, that we can learn both good and bad leadership skills and traits from bad leaders.

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Choices (Guest Post)

Jamie Notter

'Please read this poem, and when you’re done I have some questions for you. Choices. As I grew up I started to learn. When I was older I learned to imagine. I imagined a hero. But with it a demon. The demon destroyed. But there was still hope. For the hero was there to help, So may I ask you, With the choices you’ve made. Have you made heroes.

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Looked at LinkedIn Lately?

Wild Apricot

'Here''s an overview of some of the recent updates to LinkedIn that might impact non-profits and membership organizations.

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Mission (Statement) Critical for Associations

YourMembership

'What’s your association’s mission statement? Do you know it by heart? What about your staff? Do they know it? Does it go something like “… advancing the cause and concerns of _…” or maybe something like “…promotes the industry, while providing services, technology and leadership…”? Some of you may even have mission, vision and values statements. [.] ( Read more. ) The post Mission (Statement) Critical for Associations appeared first on

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Next-Gen Membership

Spark Consulting

'I recently had the opportunity to be interviewed by the nice folks at Naylor for Association Adviser TV. One of the questions they asked me to address was: What are the top three things that an association can do maintain the value proposition for the next generation of membership? You must understand the difference between life stage characteristics and generational characteristics.

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Detroit: Not the ‘black eye’ of America

Aaron Wolowiec

'Since last week’s blog post, the latest story about Detroit’s bankruptcy seems to be the city’s problem with stray dogs. I’m not sure this is news, but as Larry Alexander, president of the Detroit Metro Convention and Visitors Bureau , told me last week, media watch the city with careful eyes since it’s the automobile capital of the world. Larry Alexander, president of the Detroit Metro Convention and Visitors Bureau.

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What Kind of Manager are You?

Association Leaders

'Being the “boss” means different things to different people. As a result, the types of “boss” people are can be different as well. Think about the different managers you’ve had in your career. Each one was unique. They had different personalities, they looked different and they had different management styles. I like to think I have a good management style (however, my opinion on the subject is irrelevant.

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How a birthday points to succession planning

Mariner

'There are really two times a year when I dare to ponder the question of mortality: New Years Eve and my birthday. Both days cause me to consider how far I’ve come and how far I’ve yet to go in so little time left. This inevitably pushes me to set forth goals (habit changes really) for the year ahead.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Can We All Just Get Along For The Greater Good?

Wild Apricot

'The success of many non-profits depends on effective volunteer and staff partnerships - so can’t we all just get along for the greater good?

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Communication Secrets of Successful Associations

YourMembership

'In our work with associations over the past decade and a half, we’ve found several communication “secrets” (best practices really) that the most successful of our customers have in common. We wanted to share them with you so that you could decide whether they help you as well. Our most successful clients: 1. Know email [.] ( Read more. ) The post Communication Secrets of Successful Associations appeared first on YourMembership.com.

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Mission Driven Volunteering

Spark Consulting

'From the new Spark whitepaper, The Mission Driven Volunteer , written with Peggy Hoffman: A number of research studies and innovative volunteer-supported projects…provide us with a new working definition for volunteerism: giving one’s time and talent to drive mission. This new definition draws on two intrinsic motivations to volunteer, with the focus on the outcomes of volunteering and the functions needed to drive those outcomes.

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How Culture Drives Employee Engagement

Jamie Notter

'I had the great honor this week to present with Robert Barnes of Fitness Australia this week at the ASAE Annual Meeting in Atlanta, GA. We talked about the work both he and I have done to strengthen the culture at his organization, though I will admit fully he has done a lot more work on it than I have. Long before he read Humanize, Rob was crafting a culture around a phrase that staff had coined–TeamCool–in order to get better performance.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Are You a Good Problem Solver?

Association Leaders

'Most of the time this blog is about leadership development and leadership issues in general. Today’s topic – problem solving – is applicable to you if you’re a leader, a future leader or someone who will never lead. Why? Because everyone has to solve problems, every day. I read in interesting article today called ‘ 5 Steps to Fixing the Problems with Your Problem Solving ‘ .

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Virtual Named to the Inc 5000 List for the Third Year

Virtual

'Inc. Magazine has released their annual “ Fasting Growing Private Companies in America ” edition. And for the third time in recent years, Virtual was right there on the list, nestled among some pretty cool companies. It was interesting paging through the edition—it helped me realize a few things about the nature of growing companies and the state of the economy.

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How Millennials are Like School Bullies – And Why You Can’t Ignore Them

Wild Apricot

'There are more than 80 million Millennials in America. The 2013 Millennial Impact Report explains how non-profits and membership organizations can "invest in this generation.".

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Obtaining Post-Conference Buy-In to Innovation

YourMembership

'Yesterday’s blog post gave a few tips on turning post-conference excitement into action. For most organizations, the challenge is not the innovative thought. The challenge is getting buy-in, whether that’s board buy-in, staff buy-in or member buy-in. When you come back from a conference with all of these delicious ideas percolating in your head, it’s hard [.] ( Read more. ) The post Obtaining Post-Conference Buy-In to Innovation appeared first on YourMembership.com.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Problems with the Current Model

Spark Consulting

'From the new Spark whitepaper, The Mission Driven Volunteer , written with Peggy Hoffman: The current model of volunteering in associations, based on standing committees, is broken, leading to: Difficulty recruiting volunteers. Do-nothing committees. Poorly attended meetings. No new ideas. Volunteer burn out. Disengaged and disheartened volunteers.

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In Praise of Past Presidents

Eric Lanke

'image source WSAE has invited me to lead a peer-to-peer discussion on Membership Engagement on September 4, 2013. It''s going to be via conference call, so all are welcome to participate. Go here for more information and to register. I''m going to start with some of my own thoughts and experiences in helping to lead a similar discussion at the ASAE Marketing, Membership and Communications Conference (which I blogged about here , here and here ) but I expect the conversation will go in several d

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Maybe the Best Leaders of Tomorrow do “Eat Quiche”

Association Leaders

'Remember that line from the ’80s, “Real men eat quiche”? The point was that even macho, big, strong men have a feminine side AND that’s good. Well, I came across an article today which takes this concept two or three steps further. It’s a very interesting read. The article talks about a study and subsequent book titled, ‘The Athena Doctrine’ The belief is that successful leadership traits of the past such as: competitiveness, independence, self-re