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Categories: Membership Management Tags: database , Friday Fix , member data Membership, marketing, volunteer center, donor management — whatever your titles are, whatever areas you target or serve, do your organization a favor today and share your list. Take the time to create one list, housed in one database to maximize your reach and minimize member inconvenience.
I recently came across an online article about, what else, leadership. This wasn’t the typical leadership article however. This article focused on the five behaviors great leaders typically have. Instead of focusing on values in these leaders or on actions these leaders commonly take, this article focused on behaviors. I was very interested in this concept and wasn’t disappointed in the result.
A few weeks ago, I had the opportunity to present on the topic Attention Doesn't Scale: The Role of Content Curation in Membership Associations for the Indiana Society of Association Executives. As a component of that presentation, and with Jeff De Cagna 's advice and assistance, I wrote a white paper on the same topic. This week, I'm going to be blogging about what's in the white paper.
Speaker: Gareth Webb & Phil Selley, Founding Partners at Intouch Business
For many nonprofit organizations and NGOs, managing grants and monitoring projects with spreadsheets and manual processes feels familiar—but is it holding your organization back? As funding requirements become more complex and stakeholder expectations for transparency grow, relying on outdated methods can lead to inefficiencies, missed opportunities, and compliance risks.
It’s the age-old dilemma: You’re looking for a quality speaker with a good message and a dynamic stage presence who will be well-received by your members. And, by the way, could this person present for free – or, at the very least, for a significantly reduced honorarium? In my experience, there are generally two types of speakers: Those who recycle the same three to five presentations from conference to conference with little (if any) customization; and.
Tomorrow my Twitter avatar will don her Santa hat, a sign the holiday season has officially begun. I expect to add about five pounds to my already slightly voluptuous (I like that better than “overweight”) body during this season of abundance and excess. Unfortunately, many people can’t even afford to put dinner on the table, forget feasting. You can spread your holiday blessings to those who have less by contributing to the Food Bank of Central and Eastern North Carolina’s Holiday Meals Drive.
Tomorrow my Twitter avatar will don her Santa hat, a sign the holiday season has officially begun. I expect to add about five pounds to my already slightly voluptuous (I like that better than “overweight”) body during this season of abundance and excess. Unfortunately, many people can’t even afford to put dinner on the table, forget feasting. You can spread your holiday blessings to those who have less by contributing to the Food Bank of Central and Eastern North Carolina’s Holiday Meals Drive.
Categories: Membership Management Tags: engaging members , humanize , jamie notter , member community , webinar For organizations a fear of failure is one of the most common obstacles to innovation. Many organizations are so paralyzed by the fear of failure they have tied their future success to their past actions: “We’ve been successful thus far doing exactly what we’ve done, so why do anything differently?
If your organization is just getting started with fundraising event planning, here are some fresh ideas to ensure your event is effective in raising awareness and funds.
If you are anything like me, you keep copies of way too many emails. You may have many folders and subfolders to organize them for easy access. You probably also rarely empty your deleted items and sent items folders. As a result, your email inbox is probably VERY LARGE. The bigger your email inbox, the more inefficient your computer (and especially your mail program) will run.
Do you ever do conference calls? (duh - of course you do) Do you get tired of playing "who has the 800 number?" with the other participants? (don't we all?) Have you tried Speek yet? It's a FREE service that is web/VoIP based - but you can use a regular phone to participate - and allows you to create a personalized link you can share to conduct a conference call anywhere, any time.
Struggling to generate revenue beyond membership dues? You're not alone. Our free guide, The Ultimate Guide to Non-Dues Revenue for Associations , offers practical strategies to help your organization boost financial health. Inside, you'll explore creative ways to generate income, including: Educational offerings tailored to your audience Event-based revenue opportunities Job boards that drive engagement and income Corporate sponsorship ideas A checklist to evaluate and strengthen your current a
The call comes in. A prospective client needs you – immediately! – to help with an urgent project. They’re unclear how to resolve the issue, but they believe you can help. Simply draft a proposal describing you’re recommended course of action and be sure to include your proposed fees. Days – sometimes weeks – later, they’ve curiously decided to complete the project themselves.
In one corner, a company that made a mess of customer service and then made it worse with social media. A moving company threatened to sue my friend’s wife because she wrote a negative Yelp review about them. The company also purchased positive Yelp reviews, deleted negative Facebook updates, and doesn’t seem to know how to dig itself out except by digging deeper.
Categories: Member Engagement + Retention Tags: appreciation , member retention , volunteers Why do I call it an art? There’s no art behind being thankful. Anyone can do it, right? Anyone can be thankful but expressing the thanks in a meaningful way (to the recipient) is an art. In this case I’m not talking about the medium, I’m referring to the message.
Here's our round-up of free nonprofit webinars scheduled for December 2012. This month’s topics include: e-strategy; perfect phrases for fundraising; nonprofit sustainability; the mobile revolution; engaging supporters with video; and much more.
Traditional budgeting and forecasting methods can no longer keep pace with today’s rapidly evolving business environment. Static budgets, rigid annual forecasts, and outdated financial models limit an organization’s ability to adapt to market shifts and economic uncertainty. To stay ahead, finance leaders must leverage a future-forward approach—one that leverages real-time data, predictive analytics, and continuous planning to drive smarter financial decisions.
We often discuss in this blog that companies are like teams. Successful teams have strategic and inspiring coaching; efficient and hard-working playing and outrageous fans. I submit to you that companies have those same traits – strategic and inspiring CEOs; efficient and hard-working employees; and outrageous customers. (At least we hope our customers are outrageous about the products and services we deliver them).
It's the final day of whitepaper release week, which means it's time to focus on what associations can do about the problem of information overload to better serve our members. From my new whitepaper, Attention Doesn't Scale: The Role of Content Curation in Membership Associations : Content curation provides a potential path to a new type of thought leadership, one that is more suited to a world where information is no longer the scarce resource.
Jennifer Sweet, CMP. This post is authored by guest blogger Jennifer Sweet, CMP. Jennifer is owner and lead coordinator of JS Event Consulting. Email: jseventconsulting.com. Throughout my years of event coordinating, that is a question I have been asked time and time again: “What is the key to a successful event?” A successful event? How do you really know what ratio of components equals a success?
This is no ordinary Friday. Tonight we’re driving two hours to Greensboro to see two old flames from my childhood – Roger Daltrey and Pete Townshend. The remains of The Who is on tour doing Quadrophenia, the album that started my love affair with them. And anyone who knew me in high school, college or beyond knows how crazy I was about that band. I expect to be ridiculously excited and emotional for a few hours.
Speaker: Tim Sarrantonio, Director of Corporate Brand
Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!
Categories: Membership Management , Social Media and Business Trends Tags: Friday Fix , innovation , member organizations Proceed until apprehended — one of my favorite lines from our recent webinar with Jamie Notter. (If you missed it, you can must view it.) As Jamie explained, this phrase is a little softer version of “Act now, apologize later.” Many member organizations are structured with appropriate sign-offs and an adherence to protocol.
Here are 5 fresh links we've bookmarked on Apricot Jam this week - from tips on fundraising after a disaster, to dressing up boring news to the fate of associations.
“Thank you” are two of the most powerful words in any language. Saying ‘thank you’ shows respect to a person and acknowledges them for a job well done. To great leaders, saying ‘thank you’ is natural – especially in their personal lives. They thank people for holding doors, for delivering packages, for providing a lending hand – even for saying ‘thank you’ Great business leaders also frequently say ‘thank you’ in their busi
Back in June, Leslie White ( Croydon Consulting ) and I presented a session for ASAE's Finance and Business Operations Conference (FHRBOC). It was a simulation on risk management. We had assumed, given that it was a room full of accountants, that everyone would a common understanding of, and language around, risk. Boy, were we wrong. And it got us thinking: when senior teams are trying to make decisions together, do they suffer from the same problem?
GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals. Get your copy of the 2025 Association Survey Results Report to see how your organization measures up: The biggest challenges associations are facing Membership retention trends and non-renewal insights Strategies for automatic renewals and reinstatements Shifts in member engagement tactics Why members are joining (and sta
I ran across the latest mini-film by Tiffany Shlain and am (once again) blown away by her. Here is the video link for those who can't see the embed - BRAIN Power: From Neurons to Networks. Here is a link to the post she wrote on HBR - How the Internet is Shaping our "Global Brain.". I think it's valuable for us to take a step back every once in a while and look at the wider picture.
We had a fabulous discussion about gratitude yesterday on Association Chat and if you missed it, you are probably kicking yourself. But never fear! The whole convo was captured using Storify and you can feel like you were actually there by visiting the post on "Saying Thanks to Members" -- I promise you, you'll get at least one good idea on showing your members gratitude if you take the time to look through the commentary.
Categories: Social Media and Business Trends Tags: innovation , jamie notter , open , transparency Silos (in organizations, not on farms) allow for departmental knowledge and expertise. They create a go-to mentality within organizations; if you need X – you know where to go. There is a certain sense of pride that emanates from creating a knowledge silo and if you believe knowledge is power, your department gains a strangle hold [.] ( Read more. ) The post Killing The Silo System appeared f
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
image source This is a true story. My association Board chair and I were chatting not long ago, talking about the mission and big-picture objectives of our association, and I mentioned, literally without giving it a second thought, that we were incapable of measuring progress on some of the things we had set for ourselves. It was only the look of shock that passed over his face that made me step back and think about what I had just said.
Public service post today. A friend of mine is a paid blogger for Razoo , and she is looking for stories to tell. Her beat is organizations that are doing social good around the following issues: food insecurity homelessness, especially homeless veterans the coming higher education loan default bubble arts education human trafficking the immigrant experience in the United States millennials engaging in philanthropy She also has a personal interest in anything with a foreign policy or internation
I often refer to Dilbert cartoons (a creation of Scott Adams) as a way to explain not only the inner workings of office environments but also how they apply to associations and nonprofits. (In fact, I consider " Way of the Weasel " required reading for staff.). Does this cartoon look familiar to anyone? It does to me. I am often amazed at how much time we spend in associations and nonprofits developing "metrics" that in many cases reward the wrong behavior.
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