October, 2009

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Twitter Lists 101

Wild Apricot

Okay, yes, Twitter did ask its beta testers not to tweet about the new Lists feature just yet. but who really expects to keep a secret on Twitter? The news is already widespread online - so let's go ahead and take a look at Twitter Lists, how they work, and what they can do for you.( read more ). Tags: Non-profit technology nptech Web 2.0 Social networking Non-profit Communications Twitter social media.

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Association Subculture: We Need More Executive Transvestites

Association Subculture

skip to main | skip to sidebar. Friday, October 23, 2009. We Need More Executive Transvestites. “Cause if youre a transvestite, youre actually a male tomboy, thats where the sexuality is. Yeah, its not drag queen, no; gay men have got that covered. This is male tomboy, and people do get that mixed up, they put transvestite there - no no no no!

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US Health Care Association Builds Local Latin American Channel.

GlowGlobally

GrowGlobally.org. global association strategy, regional planning and local infrastructure to grow your business. Home. About. Channels. MarCom. Market & Biz Plan. Meetings. Membership. Products. Public Affairs. Services. « So Long G8 Hello G20. International Meeting Strategy and Cost Saving Tips – MeetingsNet Webinar » Oct. 23. 2009.

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Owning the Outcomes; Renting the Responsibilities

Idea Architects

When I worked on the college campus, semester’s end was always a goldmine for dumpster divers. Actually, they didn’t even have to dive; just roam the curbs and the apartment complexes. There they would find stacks of still desirable furniture that apartment tenants willingly left behind. Departing students also often left their security deposit, seeing it as spent money not worth recouping compared to the hard work of cleaning and detailing the home they would never see again.

Cost 60
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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FTC Guides Suggest Social Media Policies and Procedures Might Reduce Liability Risks

Association 20/20

At the onset of this post, I want to be very clear that I am not intending to send fear coursing through the veins of senior management nor should this be construed as a “ let’s all find another reason to fear social media” Quite conversely, part of leveraging a strong social media business strategy is ensuring the appropriate operational controls are in place.

More Trending

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How to Find (and Map) Local People on Twitter

Wild Apricot

In June 2009, Nielsen reported nearly 21 million unique visitors to Twitter.com. How can a small nonprofit organization, with limited time and resources for social media, find the right people to connect with in that microblogging crowd? Try your TPS.( read more ). Tags: Non-profit technology nptech Web 2.0 Social networking Twitter maps application search social media.

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Association Subculture: Nothing You Can Do That Can't Be Done.

Association Subculture

skip to main | skip to sidebar. Wednesday, October 14, 2009. Nothing You Can Do That Cant Be Done. Theres nothing you can do that cant be done. Nothing you can sing that cant be sung. Nothing you can say but you can learn how to play the game. Its easy. Theres nothing you can make that cant be made. No one you can save that cant be saved. Nothing you can do but you can learn how to be you in time.

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Leadership ? Continued Discussions 10/26/09 ? on Leadership.

on Leadership

on Leadership … by Steven Davis, CAE. Leadership … an Ongoing Discussion. « Leadership … Continued Discussion 9/26/09. Leadership … Continued Discussion 11/1/09 » Leadership … Continued Discussions 10/26/09. In this post I want to discuss a quote from Henry David Thoreau that I feel represents one of the keys to being able to lead others successfully.

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The Realities Time Replaces

Idea Architects

I haven't worked a minimum-wage job since 1980. I haven't been a renter for the past 15 years. I last supervised a full-time staff more than a decade ago. 2001 was when I last spent significant time exploring Seattle. So do my memories of the way it was for each of these circumstances have anything to do with the way it is now and the way it will be in the future ?

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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The Growth Trap

High Context

I’ve written and spoken much about how associations and non-profits in general tend to have a hard time ending programs and services. You can read more about this here: Slaying Sacred Zombie Cows. I’m going to take this same idea in a bit of a different direction today. Many organizations innovate through growth. As membership increases or non-dues revenue goes up, they now have more resources with which to start new initiatives.

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So Why Social Media for Your Association? CONNECTION!

Tom Morrison

From Relevance to REVOLUTION. Its NOW or NEVER. Today, its not good enough to be relevant. People want to join a revolution. They want an exciting experience that engages them in a profound way that will have a positive impact on them and their business, while providing a rewarding experience that fulfills their souls. I write about things that help associations achieve true transformation for the future and build a REVOLUTION.

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19 Free Webinars for Nonprofits - November 2009

Wild Apricot

Last month's list of free webinars for nonprofits was so well received, we're doing it again! Here are 19 free online training opportunities of interest to associations, charities, and other not-for-profit organizations -- on topics from software and social media, to management, fundraising, and more.( read more ). Tags: Non-profit technology nptech events training webinar.

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CMI's Association Management Blog: Dropping the Ball.on Your Foot

Observations on Association Management

skip to main | skip to sidebar. Tuesday, October 20, 2009. Dropping the Ball.on Your Foot. There are untold numbers of reasons I could give, but the core, truth-be-told, horribly embarrassing reason for my failure to post here lately is that I have allowed myself to believe my own lies. "Ive been too busy." "Client conferences took all my time." "I needed more time to flesh out my ideas.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Winter in October

Associations Live

I don't like to complain about the weather - but really, snow?!?? It's just too soon, too soon, too soon. (October 12) I don't have my winter head on yet - nor do I have my winter gear unpacked. Oh well. I live in Minnesota - I will make the best of it. And I know that we will still be golfing in Duluth at the fall conference. Because it's a fall conference, not a winter conference.

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FTC – Bloggers Liable for Endorsements and Misleading or Unsubstantiated Representations

Association 20/20

The Federal Trade Commission this week released new Guides Concerning the Use of Endorsements and Testimonials in Advertising. Since I am a strong and vehement advocate for authentic and genuine participation/interaction on the social web, allow me to provide my spin on how we might simplify our understanding of the 81 page FTC document: If you get PAID to SAY, then you must SAY you got PAID.

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Serving Current Users in a New Site

High Context

Last week I was asked about how to handle current users who may be confused or frustrated by a redesigned site that has a new layout, navigation, etc. Ideally the new site will be easier to use for all concerned but for people who learned the old site, there will still be a learning curve. From my perspective, the best path to resolve this issue really depends on what your current audiences come to the site for and if you will continue to support those same outcomes with the new one.

Content 40
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E-Mail Business Policies

Guilt by Association

Here is the complete agreement among the areas of our organization that will use the new e-newsletter template. We recognize that following best practices in e-mail marketing, along with scrupulous compliance with laws governing e-mail marketing, will yield the best business results. Therefore: We recognize that our individual actions have an impact on the viability of the. e-mail channel for others in the organization.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Facebook Groups Get a Page-style Makeover

Wild Apricot

Facebook has just begun to introduce a new design for its Groups application that looks a lot more like Pages and personal Profiles. "Giving Groups a Stronger Voice" should be good news for the many nonprofit folks frustrated by the limitations of Facebook Groups, compared to what the spiffy new Fan Pages offer.( read more ). Tags: Non-profit technology nptech online community Social networking Facebook Non-profit Communications social media.

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The Princess Paradigm

Association Okie

There was a great column by Laura Vanderkam in the Forum Section of USA Today on August 12, 2009. It focused on the “Princess Problem”, which is society telling little girls that her prince will come and save her, when reality is that more women are the sole bread earner for the family. The fact that caught my eye, as the father of a 7 year old girl who loves the Disney princess was “85% of men had an internal locus of control”.

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The "Right Mix" of Direct Mail and E-Mail and Frequency Produces Incredible Results

Experts in Membership Marketing

In the October, 2009 'Tipster," my good friend Tony Rossell, Sr VP of MGI, wrote about the incredible results we're seeing when we combine both direct mail and email together. In Tony's words, here is a quick review of the program and the results. Working with one client organization that offers institutional membership, we put these principles to the test.

Content 28
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Interesting Piece about Free - BlogClump

BlogClump

skip to main | skip to sidebar. BlogClump - Blogging About Associations From a Gen Xer. A Gen Xer giving his thoughts and opinions on the Association world. Sunday, October 18, 2009. Interesting Piece about Free. I read an interesting article on Free in Octobers Fast Company. What do you think? [link] t The main comparison the author gives is that Windows is trouncing Linux as a PC/Laptop OS.

Maine 28
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Extreme Separation of Content Management and Presentation

High Context

Seth Gottlieb, of Content Here, posts some very good points about the extent to which you should separate the management of your content from the systems that actually publish them for your online audiences. However, as I have warned in earlier posts, the flexibility may not be worth the cost for all publishers. Unless your business model depends on aggressively leveraging your content and you can afford to play on the cutting edge, a lighter weight “website in a box” style architecture may give

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The Humble E-Mail: An Appreciation

Guilt by Association

Behold the humble e-mail. With origins known mostly to Internet anthropologists, it became one of the first killer apps of the Internet era. Marketers coveted its unprecedented direct access to individual consumers. They lusted after its potential for personalization. They rhapsodized over its near-zero costs. They exulted, “Behold, we have seen the promised land!”.

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Why and How to Preview Shortened Links

Wild Apricot

Link-shortening services are more widely used every day, and very useful to turn a very long website address into a tiny URL that’s a better fit for social media, email, and mobile use — but shortened links can also hide a security risk. Stay safe by knowing how to preview a shortened link's destination before you click through to a bad web page.( read more ).

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Happiness is Contagious?

Association Okie

The September 13, 2009 New York Times Magazine had a fascinating article (www.nytimes.com) by Clive Thompson. Thompson discuss a study conducted by Nicholas Christakis and James Fowler on the impact social connections have on your life. Christakis and Fowler used the Framingham study (www.framinghamheartstudy.org) to research the connections between over 5,000 people in Farmingham Massachusetts since 1948.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Upcoming Webinar: MGI's Membership Marketing Benchmarking Survey Results

Experts in Membership Marketing

The interest in MGI's Membership Marketing Benchmarking survey continues to grow. As you may remember, the results were presented at ASAE's Annual in Toronto and were well received. I've reported on them in this blog as well. Since the show, Tony has also presented the findings at some brown bags locally. Unfortunately, not everyone who wants to attend has been able to in person due to distances.

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AE on the Verge: How to Not Ruin Black Pants

AE on the Verge

AE on the Verge. Association management, meetings and mania. Sunday, October 25, 2009. How to Not Ruin Black Pants. As someone who doesnt like to travel with more than just a computer bag, its a sad situation to completely ruin a favorite pair of black pants that didnt wrinkle and fit better than any others. Real Simple magazine (Nov. 09) has these tips for black pants : (for those who dont want the time and cost of eternally dry cleaning) 1.

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Web Strategy Outcomes

High Context

There are a few key outcomes that any web strategy formulation process should help you to achieve. They include: Clearly defined and prioritized outcomes and audiences that your site must address. A statement of strategic intent that clearly indicates how you will address those outcome and audiences. A plan of action that ties your future website directly to your mission and organizational priorities.