August, 2011

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Free Non-profit Webinars for September 2011

Wild Apricot

There are over 23 free non-profit webinars in our round-up for September. You'll find webinars on cause marketing, fundraising, volunteer management, social media, constituent engagement and much more.( read more ).

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Color Me Impressed: The Smart Set for August 2011

Reid All About it

What’s the old saying? For every three people who praise your business, ten others complain about you? That may be hogwash, but I know from experience that the last thing a business owner wants is someone running their mouth off about a bad customer service experience, especially if we were never given the chance to make it right. Social media gives us a platform to b h about the ways we’ve been done wrong, and that negative buzz spreads quickly.

St. Louis 239
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Save Time – Stop Excessive Emailing

Association Leaders

As business and association leaders we all receive and send hundreds of emails daily. Including junk/spam and legitimate emails, I receive 300 emails daily on average. I send on average 50 emails daily. If it takes av average of 30 seconds for me to review and take action on emails I receive (obviously some take much more time and others take much less) then I spend two and one half hours daily reading and responding to emails.

Review 163
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TED Talks You Should Watch - a blog & resource

Portage Group

Resources 133
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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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You Are Not the Center of the Universe

Jamie Notter

Blog. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. You Are Not the Center of the Universe. Posted August 12, 2011. in Change , Leadership , Strategy - 10 comments. Tweet. I already did an overall recap post on the ASAE Annual Meeting over on the Common Thread blog with some big picture reactions to the event.

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Engaging Younger Supporters

Wild Apricot

Millennials are now the largest generation in American history. How is your organization embracing, recruiting and reaching out to this generation? ( read more ).

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You’ve Got to Read This: August 30, 2011

Reid All About it

How often do you unplug? How many social media platforms do you participate in? Are you feeling a bit burnt, overloaded and stretched thin trying to keep up with it all? Yeah? Then, quick, read this short post by Simon Mainwaring at Fast Company: Top 10 Ways to Keep Social Media from Driving You Insane. I like #7, Refresh. Cindy King collected advice from several Social Media Examiner writers in 21 Dangerous Blogging Mistakes (and How to Fix Them).

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Keys to Long Term Partnerships

Association Leaders

My company, CM Services, Inc. The Association Partnership Company, has focused its entire business model on developing long term partnerships with associations. We’ve been doing this for more than thirty five years. We have always believed the keys to developing successful partnerships are mutually practicing certain values. Our values are: 1.

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The ARC - a blog & resource centre for NFP organizations - Why.

Portage Group

Resources 126
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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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ASAE Annual Meeting Hits a Home Run | KiKi L'Italien's Acronym.

KiKi L'Italien's Acronym Soup

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Association Subculture Reflects on ASAE 2011 in St. Louis

Association Subculture

skip to main | skip to sidebar. Thursday, August 11, 2011. Association Subculture Reflects on ASAE 2011 in St. Louis. The chills that you spill. Up my back keep me filled. With satisfaction when we’re done. Satisfaction of what’s to come. I couldn’t ask for another (I-I-I-I). No, I couldn’t ask for another (that’s right).

St. Louis 121
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Tips for Managing Your Board Development and Your Expectations

Wild Apricot

Are you tapping your Board's full potential? Here are some thoughts on the value of board development and resources to help you with your planning process for your year ahead.( read more ).

Tips 248
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You’ve Got to Read This: August 23, 2011

Reid All About it

It’s a big week here at Reid All About It, I’ll tell you why later. But enough about life for now, let’s get back to business. If you have trouble coming up with good content for your organization’s blog, you’ll like these 5 Sources for Great Blog Post Ideas by Joseph Wesley Putnam at Blogtweaks. Sources #1 and #4, concepts you explain and questions you answer, both rely on listening and capturing.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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A Good Conversation About Inclusion

Jamie Notter

Blog. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. A Good Conversation About Inclusion. Posted August 29, 2011. in Diversity - 2 comments. Tweet. Last week Jeffrey Cufaude wrote a post about a struggle he was having–a struggle with being one of four totally awesome people selected for a conference panel who all happened to be white.

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The ARC - a blog & resource centre for NFP organizations - Find Out.

Portage Group

Resources 109
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Galatea 2.2: A Short Review | KiKi L'Italien's Acronym Soup

KiKi L'Italien's Acronym Soup

Review 109
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Association Subculture: Beloit College Mindset List 2015 vs Your.

Association Subculture

skip to main | skip to sidebar. Wednesday, August 24, 2011. Beloit College Mindset List 2015 vs Your Association. A big Association Subculture shout out to Colleen McMahon who posted a link to the Beloit College Mindset List of 2015 on Google+. I really enjoy this list every year because of the pop culture/sociological spin it has and the fact that it really puts things into new perspective.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Can Small Non-profits Succeed with Cause Marketing?

Wild Apricot

We asked Joe Waters (Cause Marketing for Dummies) to offer up some advice to small non-profits on how they can partner with business for mutual profit.( read more ).

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You’ve Got to Read This: August 16, 2011

Reid All About it

I’m back from the beach and plowing through emails, blog posts, conference tweets and more. Thanks to Andrew Hanelly at TMG Custom Media’s Engage blog, I found seven ways to tame the beast: 7 Steps to Dealing with Information Overload. If you’re coming back from vacation to blog editor duties, you’ll appreciate the advice in this post from Sarah Arrow at For Bloggers by Bloggers, especially if your blog relies on several contributors: 7 Laws That Make Your Multi Author Blog a Success.

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Getting More Players on the All-Star Team

Idea Architects

On Tuesday, I was invited to join a few others folks as a workshop presenter on The Future of Learning for a session at the 2012 ASAE Great Ideas Conference. I didn't know who else was going to be involved, but I was honored to be asked and excited about the possibility. On Wednesday, I learned the names of the four other presenters and could immediately understand why a colleague kindly described us as an All-Star Team.

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What Do Boards Look Like in Canadian Nonprofits?

Portage Group

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Blog Controversy? Honey Badger Don't Care | KiKi L'Italien's.

KiKi L'Italien's Acronym Soup

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On receiving the Key Award

Golden's Rules for Association

I am often asked why I have spent my entire career, and how I have maintained my calm demeanor, in a profession where success requires making people you can’t directly control work effectively together. “People are irrational, self-centered and unreasonable – why would you put yourself through it?” My answer is simple: because when people [.].

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8.1 Billion Volunteer Hours Served!

Wild Apricot

The recently released "Volunteering in America 2011" reports that Americans served close to 8.1 billion volunteer hours in 2010. Here is an overview of the report's findings and a link to its powerful infographic.( read more ).

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Blogging Elsewhere: August 2011

Reid All About it

While the association community flies this weekend to St. Louis for the annual ASAE conference, I’ll be driving a few hours to spend a week with lots of family and friends at beautiful Ocean Isle Beach here in North Carolina. I’m sad about missing the opportunity to spend time with friends at ASAE, but I’m easily consoled by the thought of a coastal breeze, warm water and sand between my toes.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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What Is Generative?

Jamie Notter

Blog. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. What Is Generative? Posted August 16, 2011. in Humanize - 1 comment. Tweet. Last week Maddie and I had our first public conversation about the Humanize book at the ASAE Annual Meeting in St. Louis. We did an unofficial session in their “flash learning lounge” with about 15 people during the last time slot at the conference.

St. Louis 107
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12 Questions for Better Meetings

Idea Architects

Meetings don't have to be monotonous, but ensuring they are engaging, productive, and efficient requires answering some questions at the start. Here are a dozen that I often draw on as a facilitator or meeting participant. What else would you add to the list? Let's make sure we are clear on what success looks like for our efforts today. What knowledge or strengths can you contribute to the work we are about to do?

Resources 102
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Using member research

Optimist Consulting

Last week 30 membership professionals gathered to hear about member research and what it can do for an organisation. I organised the event on behalf of MemberWise , a free resource for those working in the membership field. It was a really buzy night. The first presentation, from Seb Elsworth at ACEVO (where I used to work), the charity CEO membership body, who focused on using research to inform the strategic planning process.