August, 2011

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Free Non-profit Webinars for September 2011

Wild Apricot

There are over 23 free non-profit webinars in our round-up for September. You'll find webinars on cause marketing, fundraising, volunteer management, social media, constituent engagement and much more.( read more ).

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Color Me Impressed: The Smart Set for August 2011

Reid All About it

What’s the old saying? For every three people who praise your business, ten others complain about you? That may be hogwash, but I know from experience that the last thing a business owner wants is someone running their mouth off about a bad customer service experience, especially if we were never given the chance to make it right. Social media gives us a platform to b h about the ways we’ve been done wrong, and that negative buzz spreads quickly.

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Save Time – Stop Excessive Emailing

Association Leaders

As business and association leaders we all receive and send hundreds of emails daily. Including junk/spam and legitimate emails, I receive 300 emails daily on average. I send on average 50 emails daily. If it takes av average of 30 seconds for me to review and take action on emails I receive (obviously some take much more time and others take much less) then I spend two and one half hours daily reading and responding to emails.

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You Are Not the Center of the Universe

Jamie Notter

Blog. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. You Are Not the Center of the Universe. Posted August 12, 2011. in Change , Leadership , Strategy - 10 comments. Tweet. I already did an overall recap post on the ASAE Annual Meeting over on the Common Thread blog with some big picture reactions to the event.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Association Subculture: WIFM? Bah. WIFU!

Association Subculture

skip to main | skip to sidebar. Tuesday, August 2, 2011. WIFM? Bah. WIFU! I believe WIFM (short for "whats in it for me?") is the bane of association leadership. I am aware there is a lot to be said for the WIFM concept. The WIFM idea is very well established and will continue to have a place in discussions regarding the value proposition we offer to member-citizens in associations.

More Trending

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Tips for Managing Your Board Development and Your Expectations

Wild Apricot

Are you tapping your Board's full potential? Here are some thoughts on the value of board development and resources to help you with your planning process for your year ahead.( read more ).

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You’ve Got to Read This: August 30, 2011

Reid All About it

How often do you unplug? How many social media platforms do you participate in? Are you feeling a bit burnt, overloaded and stretched thin trying to keep up with it all? Yeah? Then, quick, read this short post by Simon Mainwaring at Fast Company: Top 10 Ways to Keep Social Media from Driving You Insane. I like #7, Refresh. Cindy King collected advice from several Social Media Examiner writers in 21 Dangerous Blogging Mistakes (and How to Fix Them).

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Keys to Long Term Partnerships

Association Leaders

My company, CM Services, Inc. The Association Partnership Company, has focused its entire business model on developing long term partnerships with associations. We’ve been doing this for more than thirty five years. We have always believed the keys to developing successful partnerships are mutually practicing certain values. Our values are: 1.

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A Good Conversation About Inclusion

Jamie Notter

Blog. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. A Good Conversation About Inclusion. Posted August 29, 2011. in Diversity - 2 comments. Tweet. Last week Jeffrey Cufaude wrote a post about a struggle he was having–a struggle with being one of four totally awesome people selected for a conference panel who all happened to be white.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Association Subculture Reflects on ASAE 2011 in St. Louis

Association Subculture

skip to main | skip to sidebar. Thursday, August 11, 2011. Association Subculture Reflects on ASAE 2011 in St. Louis. The chills that you spill. Up my back keep me filled. With satisfaction when we’re done. Satisfaction of what’s to come. I couldn’t ask for another (I-I-I-I). No, I couldn’t ask for another (that’s right).

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On receiving the Key Award

Golden's Rules for Association

I am often asked why I have spent my entire career, and how I have maintained my calm demeanor, in a profession where success requires making people you can’t directly control work effectively together. “People are irrational, self-centered and unreasonable – why would you put yourself through it?” My answer is simple: because when people [.].

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8.1 Billion Volunteer Hours Served!

Wild Apricot

The recently released "Volunteering in America 2011" reports that Americans served close to 8.1 billion volunteer hours in 2010. Here is an overview of the report's findings and a link to its powerful infographic.( read more ).

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You’ve Got to Read This: August 23, 2011

Reid All About it

It’s a big week here at Reid All About It, I’ll tell you why later. But enough about life for now, let’s get back to business. If you have trouble coming up with good content for your organization’s blog, you’ll like these 5 Sources for Great Blog Post Ideas by Joseph Wesley Putnam at Blogtweaks. Sources #1 and #4, concepts you explain and questions you answer, both rely on listening and capturing.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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12 Questions for Better Meetings

Idea Architects

Meetings don't have to be monotonous, but ensuring they are engaging, productive, and efficient requires answering some questions at the start. Here are a dozen that I often draw on as a facilitator or meeting participant. What else would you add to the list? Let's make sure we are clear on what success looks like for our efforts today. What knowledge or strengths can you contribute to the work we are about to do?

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What Is Generative?

Jamie Notter

Blog. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. What Is Generative? Posted August 16, 2011. in Humanize - 1 comment. Tweet. Last week Maddie and I had our first public conversation about the Humanize book at the ASAE Annual Meeting in St. Louis. We did an unofficial session in their “flash learning lounge” with about 15 people during the last time slot at the conference.

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Association Subculture: Beloit College Mindset List 2015 vs Your.

Association Subculture

skip to main | skip to sidebar. Wednesday, August 24, 2011. Beloit College Mindset List 2015 vs Your Association. A big Association Subculture shout out to Colleen McMahon who posted a link to the Beloit College Mindset List of 2015 on Google+. I really enjoy this list every year because of the pop culture/sociological spin it has and the fact that it really puts things into new perspective.

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Using member research

Optimist Consulting

Last week 30 membership professionals gathered to hear about member research and what it can do for an organisation. I organised the event on behalf of MemberWise , a free resource for those working in the membership field. It was a really buzy night. The first presentation, from Seb Elsworth at ACEVO (where I used to work), the charity CEO membership body, who focused on using research to inform the strategic planning process.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Can Small Non-profits Succeed with Cause Marketing?

Wild Apricot

We asked Joe Waters (Cause Marketing for Dummies) to offer up some advice to small non-profits on how they can partner with business for mutual profit.( read more ).

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You’ve Got to Read This: August 16, 2011

Reid All About it

I’m back from the beach and plowing through emails, blog posts, conference tweets and more. Thanks to Andrew Hanelly at TMG Custom Media’s Engage blog, I found seven ways to tame the beast: 7 Steps to Dealing with Information Overload. If you’re coming back from vacation to blog editor duties, you’ll appreciate the advice in this post from Sarah Arrow at For Bloggers by Bloggers, especially if your blog relies on several contributors: 7 Laws That Make Your Multi Author Blog a Success.

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Bringing the all-stars to bat

Association Advocacy Chick

It’s rare that I do two AAC posts in one week, but the discussion that has developed since Jeffrey Cufaude’s post Getting More Players on the All-Star Team has struck a chord with me. It’s a subject I know all too well and wanted to offer a slightly different perspective on it. I am a 37 year-old african-american female association lobbyist.

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It's Hard to See Culture

Jamie Notter

Blog. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. It’s Hard to See Culture. Posted August 24, 2011. in Culture - 3 comments. Tweet. Maddie and I had a great conversation last night with Craig Honick, of Sector Intelligence , about the topic of culture. As a researcher, Craig has expertise on identifying and telling the story of culture in organizations and markets, and Maddie and I talk a lot about organizatio

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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You've Changed, Others Haven't: Tips for Coming Home from a Conference

Idea Architects

This is an encore post in honor of the just concluded ASAE Annual Meeting and Exposition. It was originally published March 11, 2011. You went to a conference. You networked, renewing old friendships and making new connections. You shared challenges, gained fresh perspectives. You've returned to work brimming with energy and ideas, eager to share all the insights you have for improving everything in your organization.

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Are you “using” your members?

Optimist Consulting

Every membership body should have the members at the heart of everything they do, but sometimes they don’t always “use” them. And I mean use in the best possible way! It does take resource to organise, but offering an interview, blog entry or story from a member is a great way to remind the rest of the membership they are part of an exclusive club.

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Engaging Younger Supporters

Wild Apricot

Millennials are now the largest generation in American history. How is your organization embracing, recruiting and reaching out to this generation? ( read more ).

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Blogging Elsewhere: August 2011

Reid All About it

While the association community flies this weekend to St. Louis for the annual ASAE conference, I’ll be driving a few hours to spend a week with lots of family and friends at beautiful Ocean Isle Beach here in North Carolina. I’m sad about missing the opportunity to spend time with friends at ASAE, but I’m easily consoled by the thought of a coastal breeze, warm water and sand between my toes.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The great and not-so-great from ASAE11

Association Advocacy Chick

St. Louis marked my fourth ASAE annual meeting and I must say, it was one of the best. Here’s what I liked and didn’t like about ASAE11. The Great – Closing General Session Speaker Peter Sheahan. Peter Sheahan was the best keynote speaker I’ve ever heard at ASAE. Why? Because he did two things that speakers in this forum almost never do: He did his homework on his audience and didn’t push a product.

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Preview of #ASAE11

Jamie Notter

Blog. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. Preview of #ASAE11. Posted August 3, 2011. in Announcements - 3 comments. Tweet. Okay, the countdown timer has started for #ASAE11 in St. Louis. My mind is now getting focused on preparations, packing, dry cleaning, and scheduling.

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Thoughts on ASAE 2011

Idea Architects

Earlier this week I returned from the annual meeting of the American Society of Association Executives held in St. Louis. Here are a few thoughts about the experience from a 20,000 foot altitude. Others including Jamie Notter , Shelly Alcorn , David Patt , and Stefanie Reeves are diving into more micro play-by-play. Even if you are not an association professional, there may be some lessons learned that can be adopted or adapted for your own efforts.