June, 2020

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11 Questions Nonprofit Leaders Need to Ask Before Re-Opening the Office

Wild Apricot

Are you wondering whether your organization is ready to re-open the office as the COVID-19 pandemic restrictions are slowly being lifted? Use these questions to help you decide.

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Association Brain Food Weekly: 6.5.20

Reid All About it

The weekly list of free educational events and resources for the association community… What a week. This tweet summed it up for me. It feels somewhat like that week in March when the impact of COVID-19 hit us all. It’s been hard to focus. I find myself staring blankly at whatever I’m writing while my mind is far away. Then I lose myself reading articles on Twitter or in newsletters, and, one of my favorite activities, compiling a list of more things to read.

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Online Communities in 2020: 28 Key Facts + Statistics to Know

Higher Logic

Every year, The Community Roundtable releases the State of Community Management Report. It’s always filled with insightful analysis on how online communities, both internal and external, are making a difference. This year is no different. 2020's report, The State of Community Management: Changing the Way the World Works , highlights three big themes: Advanced communities create generative value.

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52 Free Nonprofit Webinars for July 2020

Wild Apricot

Here are all the free nonprofit webinars happening in July 2020 that the Internet has to offer.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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It’s Time to Integrate the Meetings and Education Teams at Your Association

WBT Systems

It’s Time to Integrate the Meetings and Education Teams at Your Association. Read more about It’s Time to Integrate the Meetings and Education Teams at Your Association.

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More Trending

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Extend the Attendee Experience Beyond Your Virtual Conference

Membersuite

At in-person and virtual conferences, attendees listen to speakers, take in new information, get excited about new ideas, and jot down next steps. Keep the momentum going and help attendees apply what they learned with these post-event activities.

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Association Brain Food Weekly: 6.26.20

Reid All About it

The weekly list of free educational events and resources for the association community… Inclusive conferences. Barbara Palmer at PCMA Convene lists eight ways conference organizers, sponsors, speakers and attendees can make conferences more racially diverse. There’s much work to be done and I hope that at last we’re all ready to do it. Implicit bias.

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How We Know the 90-9-1 Rule for Online Community Engagement is Officially Outdated

Higher Logic

A rule about online engagement has floated around the internet for a while, called the Rule of Participation Inequality, or the 90-9-1 Rule. The rule goes something like this: User participation in any online internet community generally follows the 90-9-1 rule : 90% of community members are lurkers who read or observe, but don't contribute. 9% of community members edit or respond to content but don't create content of their own. 1% of community members create new content.

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10 Ways to Definitely Burn Out as a Nonprofit Employee

Wild Apricot

Employee burnout in the nonprofit sector is a real issue in the best of times, let alone in the midst of a pandemic. Here's are some things you might be doing that will inevitably lead to you burning out, and what to do instead.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Diversity, Equity and Inclusion Education Is Your Association’s Calling & Responsibility

WBT Systems

Diversity, Equity and Inclusion Education Is Your Association’s Calling & Responsibility. Read more about Diversity, Equity and Inclusion Education Is Your Association’s Calling & Responsibility.

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Postponing Member-Centric Engagement Webinar

Spark Consulting

Out of respect for the ongoing uprisings protesting the murder of George Floyd and longstanding, unaddressed racism and racial discrimination in American society, I’ve requested that Association Insights postpone our scheduled Wednesday, June 3 webinar, Leading Engagement from the Outside In, to a later date. I don’t feel it is appropriate to host this session in the middle of yet another tragic moment in our shared history.

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How Data is Helping Associations Become More Agile

Association Analytics

There’s a growing demand for data within associations to help inform decision-making during this time of uncertainty and change. While the COVID-19 crisis is affecting each business in different ways, one trend we have seen is that most associations are starting to move more towards online engagement.

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Association Brain Food Weekly: 6.12.20

Reid All About it

The weekly list of free educational events and resources for the association community… Motivation and focus enhancer. If you’ve been distracted at work and dispirited by what’s going on in our country, WBT Systems has some timely advice: remember your purpose. You may look at your to-do list and wish you were working on bigger issues but the fact is, as their post reminds you, you’re already making a difference.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Online Communities in 2020: Unlocking the Power of Community with Data

Higher Logic

Heather is Higher Logic’s Chief Community Officer. She was the first to hold the position at Higher Logic and one of the earliest to hold the title in the industry. I’ve been involved in community management for around 13 years. When I started, I didn’t even know it was a profession, and I was flying solo. I think a lot of us started that way in the early years.

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7 Tips to Create a Fundraising Video to Increase Donations (Even If You’re Not a Tech Person)

Wild Apricot

Creating a fundraising video for a nonprofit can seem daunting, but with a fundraising video script, an elevator pitch, and a story, it’s easy.

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4 Silver Linings for Associations Right Now—and Signs of Your Future Success

WBT Systems

4 Silver Linings for Associations Right Now—and Signs of Your Future Success. Read more about 4 Silver Linings for Associations Right Now—and Signs of Your Future Success.

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Your Members Are Overwhelmed

Spark Consulting

That’s the bad news. We’re all feeling a little overwhelmed by the volume and variety of information coming at us, having trouble determining what’s accurate and relevant, placing that information in meaningful context, and successfully using it to make sense of our increasingly complex world. The good news is that you can help your members!

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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5 Questions to Ask Yourself Before Writing Member Communications

GrowthZone

Membership Communications Expert, Melynn Sight recently shared her presentation “Crisis Communication Strategies to Strengthen Membership.” It proved to be one of our most popular webinars in recent years. The free, on-demand webinar is ideal for anyone interacting with members using the written word. While explaining the Top 6 Principles for Association Crisis Communications , Melynn discussed strategies for credible communication with members during periods of uncertainty.

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Association Brain Food Weekly: 6.19.20

Reid All About it

The weekly list of free educational events and resources for the association community… Inclusion advice. A fellow NAHB alum and friend, Lakisha Woods, CAE, has three pieces of advice to share in her “Letter of Thanks and Ideas for Growth from an African-American CEO.”. Inclusion strategy. If your association wants to create a more inclusive association, you must identify and remove the barriers standing in the way of a member’s desire to volunteer or serve in leadership , says MemberSuite

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COVID-19’s Impact on Global Email Communication: How to Maintain High Deliverability

Higher Logic

Recently, I’ve seen a spike in the amount of email communications going through our servers, so I dug into how mail receivers are reacting to the influx of mail to their systems. I noticed the initial uptick begin in March (shortly after the announcement of many COVID-19 stay-at-home orders). These involved email blasts sent to large contact lists that hadn’t received mailings in months or more.

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June Update: New Releases to Improve Your Organization

Wild Apricot

This month, we’re announcing new product features and releases that will make life easier for you and your organization. We have also added new content to help you make the most of Wild Apricot and better connect with members.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Your Association?s Role in Students? Lives During the COVID-19 Summer and Gap Year

WBT Systems

Your Association’s Role in Students’ Lives During the COVID-19 Summer and Gap Year. Read more about Your Association’s Role in Students’ Lives During the COVID-19 Summer and Gap Year.

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Help Your Speakers Embrace Diversity and Inclusion

Idea Architects

Note: I wrote the following article for ASAE-The Center for Association Leadership, and it was originally published in their Associations Now Plus members-only resource. It is used here with permission and ASAE retains the copyright. A full commitment to diversity and inclusion means that an association’s educational programming—and the speakers providing it—reflect the learning community.

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Virtual Planning Do’s and Don’ts

Portage Group

In our contacts with organizations and research about the impact of COVID 19, we’re hearing from leaders that they are re-calibrating their business plans and/or will update their strategic plan in the near future. We have some advice based on successful strategic planning in a virtual setting from our experiences with clients and want to share them with you.

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9 Easy Steps to Keep Your Association Website On-Track

GrowthZone

Your website is on the job 24/7, and it’s a key player in your association. Your association website is often the first interaction someone has with your association , speaking to every person who visits you online. You have one chance to make a good first impression, so it’s important to get it right. Most of us are familiar with Inattention Blindness, failing to see something right in front of you (you’re not alone – it’s a real thing, and there’s a fantastic video that demonstrates the phenom

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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How We Know the 90-9-1 Rule for Online Community Engagement is Officially Outdated

Higher Logic

A rule about online engagement has floated around the internet for a while, called the Rule of Participation Inequality, or the 90-9-1 Rule. The rule goes something like this: User participation in any online internet community generally follows the 90-9-1 rule : 90% of community members are lurkers who read or observe, but don't contribute. 9% of community members edit or respond to content but don't create content of their own. 1% of community members create new content.

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Targeted Impact: Episode 2 Recap With Nancy Settle-Murphy

Wild Apricot

We sat down with Nancy Settle-Murphy, virtual meeting expert, to answer your most pressing questions about virtual meetings and events. Here are the answers to the most common questions we received.

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If You’re Distracted at Work & Dispirited by the News, Remember Your Purpose

WBT Systems

If You’re Distracted at Work & Dispirited by the News, Remember Your Purpose. Read more about If You’re Distracted at Work & Dispirited by the News, Remember Your Purpose.

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