June, 2020

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11 Questions Nonprofit Leaders Need to Ask Before Re-Opening the Office

Wild Apricot

Are you wondering whether your organization is ready to re-open the office as the COVID-19 pandemic restrictions are slowly being lifted? Use these questions to help you decide.

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Association Brain Food Weekly: 6.5.20

Reid All About it

The weekly list of free educational events and resources for the association community… What a week. This tweet summed it up for me. It feels somewhat like that week in March when the impact of COVID-19 hit us all. It’s been hard to focus. I find myself staring blankly at whatever I’m writing while my mind is far away. Then I lose myself reading articles on Twitter or in newsletters, and, one of my favorite activities, compiling a list of more things to read.

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Online Communities in 2020: 28 Key Facts + Statistics to Know

Higher Logic

Every year, The Community Roundtable releases the State of Community Management Report. It’s always filled with insightful analysis on how online communities, both internal and external, are making a difference. This year is no different. 2020's report, The State of Community Management: Changing the Way the World Works , highlights three big themes: Advanced communities create generative value.

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52 Free Nonprofit Webinars for July 2020

Wild Apricot

Here are all the free nonprofit webinars happening in July 2020 that the Internet has to offer.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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It’s Time to Integrate the Meetings and Education Teams at Your Association

WBT Systems

It’s Time to Integrate the Meetings and Education Teams at Your Association. Read more about It’s Time to Integrate the Meetings and Education Teams at Your Association.

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More Trending

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Extend the Attendee Experience Beyond Your Virtual Conference

Membersuite

At in-person and virtual conferences, attendees listen to speakers, take in new information, get excited about new ideas, and jot down next steps. Keep the momentum going and help attendees apply what they learned with these post-event activities.

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Association Brain Food Weekly: 6.26.20

Reid All About it

The weekly list of free educational events and resources for the association community… Inclusive conferences. Barbara Palmer at PCMA Convene lists eight ways conference organizers, sponsors, speakers and attendees can make conferences more racially diverse. There’s much work to be done and I hope that at last we’re all ready to do it. Implicit bias.

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How We Know the 90-9-1 Rule for Online Community Engagement is Officially Outdated

Higher Logic

A rule about online engagement has floated around the internet for a while, called the Rule of Participation Inequality, or the 90-9-1 Rule. The rule goes something like this: User participation in any online internet community generally follows the 90-9-1 rule : 90% of community members are lurkers who read or observe, but don't contribute. 9% of community members edit or respond to content but don't create content of their own. 1% of community members create new content.

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10 Ways to Definitely Burn Out as a Nonprofit Employee

Wild Apricot

Employee burnout in the nonprofit sector is a real issue in the best of times, let alone in the midst of a pandemic. Here's are some things you might be doing that will inevitably lead to you burning out, and what to do instead.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Diversity, Equity and Inclusion Education Is Your Association’s Calling & Responsibility

WBT Systems

Diversity, Equity and Inclusion Education Is Your Association’s Calling & Responsibility. Read more about Diversity, Equity and Inclusion Education Is Your Association’s Calling & Responsibility.

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Postponing Member-Centric Engagement Webinar

Spark Consulting

Out of respect for the ongoing uprisings protesting the murder of George Floyd and longstanding, unaddressed racism and racial discrimination in American society, I’ve requested that Association Insights postpone our scheduled Wednesday, June 3 webinar, Leading Engagement from the Outside In, to a later date. I don’t feel it is appropriate to host this session in the middle of yet another tragic moment in our shared history.

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How Data is Helping Associations Become More Agile

Association Analytics

There’s a growing demand for data within associations to help inform decision-making during this time of uncertainty and change. While the COVID-19 crisis is affecting each business in different ways, one trend we have seen is that most associations are starting to move more towards online engagement.

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Association Brain Food Weekly: 6.12.20

Reid All About it

The weekly list of free educational events and resources for the association community… Motivation and focus enhancer. If you’ve been distracted at work and dispirited by what’s going on in our country, WBT Systems has some timely advice: remember your purpose. You may look at your to-do list and wish you were working on bigger issues but the fact is, as their post reminds you, you’re already making a difference.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Online Communities in 2020: Unlocking the Power of Community with Data

Higher Logic

Heather is Higher Logic’s Chief Community Officer. She was the first to hold the position at Higher Logic and one of the earliest to hold the title in the industry. I’ve been involved in community management for around 13 years. When I started, I didn’t even know it was a profession, and I was flying solo. I think a lot of us started that way in the early years.

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7 Tips to Create a Fundraising Video to Increase Donations (Even If You’re Not a Tech Person)

Wild Apricot

Creating a fundraising video for a nonprofit can seem daunting, but with a fundraising video script, an elevator pitch, and a story, it’s easy.

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4 Silver Linings for Associations Right Now—and Signs of Your Future Success

WBT Systems

4 Silver Linings for Associations Right Now—and Signs of Your Future Success. Read more about 4 Silver Linings for Associations Right Now—and Signs of Your Future Success.

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5 Questions to Ask Yourself Before Writing Member Communications

GrowthZone

Membership Communications Expert, Melynn Sight recently shared her presentation “Crisis Communication Strategies to Strengthen Membership.” It proved to be one of our most popular webinars in recent years. The free, on-demand webinar is ideal for anyone interacting with members using the written word. While explaining the Top 6 Principles for Association Crisis Communications , Melynn discussed strategies for credible communication with members during periods of uncertainty.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Help Your Speakers Embrace Diversity and Inclusion

Idea Architects

Note: I wrote the following article for ASAE-The Center for Association Leadership, and it was originally published in their Associations Now Plus members-only resource. It is used here with permission and ASAE retains the copyright. A full commitment to diversity and inclusion means that an association’s educational programming—and the speakers providing it—reflect the learning community.

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Association Brain Food Weekly: 6.19.20

Reid All About it

The weekly list of free educational events and resources for the association community… Inclusion advice. A fellow NAHB alum and friend, Lakisha Woods, CAE, has three pieces of advice to share in her “Letter of Thanks and Ideas for Growth from an African-American CEO.”. Inclusion strategy. If your association wants to create a more inclusive association, you must identify and remove the barriers standing in the way of a member’s desire to volunteer or serve in leadership , says MemberSuite

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COVID-19’s Impact on Global Email Communication: How to Maintain High Deliverability

Higher Logic

Recently, I’ve seen a spike in the amount of email communications going through our servers, so I dug into how mail receivers are reacting to the influx of mail to their systems. I noticed the initial uptick begin in March (shortly after the announcement of many COVID-19 stay-at-home orders). These involved email blasts sent to large contact lists that hadn’t received mailings in months or more.

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June Update: New Releases to Improve Your Organization

Wild Apricot

This month, we’re announcing new product features and releases that will make life easier for you and your organization. We have also added new content to help you make the most of Wild Apricot and better connect with members.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Your Association?s Role in Students? Lives During the COVID-19 Summer and Gap Year

WBT Systems

Your Association’s Role in Students’ Lives During the COVID-19 Summer and Gap Year. Read more about Your Association’s Role in Students’ Lives During the COVID-19 Summer and Gap Year.

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Your Members Are Overwhelmed

Spark Consulting

That’s the bad news. We’re all feeling a little overwhelmed by the volume and variety of information coming at us, having trouble determining what’s accurate and relevant, placing that information in meaningful context, and successfully using it to make sense of our increasingly complex world. The good news is that you can help your members!

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9 Easy Steps to Keep Your Association Website On-Track

GrowthZone

Your website is on the job 24/7, and it’s a key player in your association. Your association website is often the first interaction someone has with your association , speaking to every person who visits you online. You have one chance to make a good first impression, so it’s important to get it right. Most of us are familiar with Inattention Blindness, failing to see something right in front of you (you’re not alone – it’s a real thing, and there’s a fantastic video that demonstrates the phenom

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Benchmarking Report Explores How COVID-19 is Changing the Way Associations Communicate

Association Adviser

In an effort to help associations understand how others in their community are navigating communications in the COVID-19 climate, Naylor Association Solutions and Association Adviser added questions specific to the pandemic to the recent 2020 Association Communications Benchmarking Study. With the results now in, it’s clear no event in the nine-year history of the survey […].

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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How We Know the 90-9-1 Rule for Online Community Engagement is Officially Outdated

Higher Logic

A rule about online engagement has floated around the internet for a while, called the Rule of Participation Inequality, or the 90-9-1 Rule. The rule goes something like this: User participation in any online internet community generally follows the 90-9-1 rule : 90% of community members are lurkers who read or observe, but don't contribute. 9% of community members edit or respond to content but don't create content of their own. 1% of community members create new content.

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Targeted Impact: Episode 2 Recap With Nancy Settle-Murphy

Wild Apricot

We sat down with Nancy Settle-Murphy, virtual meeting expert, to answer your most pressing questions about virtual meetings and events. Here are the answers to the most common questions we received.

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If You’re Distracted at Work & Dispirited by the News, Remember Your Purpose

WBT Systems

If You’re Distracted at Work & Dispirited by the News, Remember Your Purpose. Read more about If You’re Distracted at Work & Dispirited by the News, Remember Your Purpose.

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